Documents 9/24/2013 Overview of Enhanced ELM Functions. What is it? The ELM system leverages the Districts...

Slide 19/24/2013 Overview of Enhanced ELM Functions Slide 2 What is it? The ELM system leverages the Districts existing technology and training expertise to improve the effectiveness…

Documents End of year review 2013-2014. Advice & Support - Consultancy 12,067 calls were made to our housing.....

Slide 1 End of year review 2013-2014 Slide 2 Advice & Support - Consultancy 12,067 calls were made to our housing consultancy lines ….a 22% increase on last year! We…