Investigation Of The Zaken Corporation
Who Investigated The Zaken Corporation?
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Who Investigated The Zaken Corporation?
Ripoff Report is a consumer advocacy organization run by the Bad Business Bureau. It
has been in operation since 1999.
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WHY Did They Investigate The Zaken
Corporation?
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Why Did They Investigate The Zaken Corporation?
After reading complaints about Zaken on Rip-off Report, Tiran Zaken, President and CEO of The
Zaken Corporation, contacted them to resolve the customer complaints.
© Copyright 2011 The Zaken Corporation www.zakencorp.biz
HOW Did They Investigate The Zaken
Corporation?
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How Did They Investigate The Zaken Corporation?
Rip-off Report spent a number of months investigating The Zaken Corporation and its
business practices and the complaints that had been made by past customers.
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WHAT Did They Find In Their Investigation?
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Ex-employee Falsified Many Complaints
●A former ex-employee instigated many of the online complaints
● This ex-employee was running the New York office and was fired by the Company for doing business against The Zaken Corp. and its' associates, ripping off both the Zaken Associates and the Zaken Corp.
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Ex-employee Purposely Mistreated Customers
This individual was purposely mistreating Zaken Corp. customers in an effort to create problems for them.
After his termination he threatened to start a "Competing" business and started spreading many lies on the internet about Zaken Corp.
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Customer Service Is Zaken's Top Priority
● Zaken fired four employees who were not providing it's customers with top customer service.
● Office Manager of the New York office was fired so that this former employee's unethical practices in business can no longer affect customers.
© Copyright 2011 The Zaken Corporation www.zakencorp.biz
Customer Interviews Gave Good Results
Most customers contacted by Rip-off Report responded:
“We were frustrated and that is why we filed a report, but since our recent contact with Zaken Corporation, we have a refund, but we are so
pleased about the response to the situation that we are thinking of investing in the business
again.”
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Customer Interviews Gave Good Results
A couple respondents said:
“I have not received anything back yet, but they're being real nice about it.”
Two were nasty; one said to take a (censored) hike!
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WHAT Are Their Conclusions?
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How can I contact The Zaken Corporation?
Rip-off Report feels that The Zaken Corp., is a legitimate operation and in some cases, has been
a victim of circumstances.
Zaken Corp admitted they needed improvements and new policies with respect to refunds and
customer service. They are now in place.
© Copyright 2011 The Zaken Corporation www.zakencorp.biz
Rip-off Report Investigation Stated:
Rip-off Report cannot vouch for the Zaken Program itself, as we do not have any first-hand knowledge or experience of the program, but, we do know, they have made a commitment to satisfy
all customers past and present.
© Copyright 2011 The Zaken Corporation www.zakencorp.biz
Rip-off Report Investigation Stated:
Our investigation reveals they do have a large customer base of satisfied clients/associates and
they do buy, sell and warehouse tens of thousands dollars worth of closeouts with their associates each month, .. someone out there is
making money with their program.
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Was There Any Follow Up After The
Investigation?
© Copyright 2011 The Zaken Corporation www.zakencorp.biz
On May 7 2011, Rip-off Report issued a Special Update:
“Zaken Corporation remains committed to increased customer satisfaction and has
improved their business practices over the years to better serve their customers.
Zaken Corporation is truly dedicated to making sure their customers are satisfied and that any
complaints which do arise are addressed promptly and fairly.”
© Copyright 2011 The Zaken Corporation www.zakencorp.biz
“To date, Zaken Corporation has made good faith efforts to resolve all complaints reported on Rip-off
Report.”
“Based on our experience, the member business has proven to be among the top members of the
Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program
as a Verified Safe Business™.”
© Copyright 2011 The Zaken Corporation www.zakencorp.biz
“Over time and since becoming a member, Zaken Corporation has remained actively
engaged and improving the way they address customer service complaints.”
“As an active and current member of the Rip-off Report Corporate Advocacy Business
Remediation and Customer Satisfaction Program we are happy to report that now more than ever
Zaken Corporation remains committed to improving customer satisfaction.”
© Copyright 2011 The Zaken Corporation www.zakencorp.biz
Read The Full Report Here:
http://www.ripoffreport.com/home-based-business/zaken-corp/rip-off-report-investigation-24p7c.htm
© Copyright 2011 The Zaken Corporation www.zakencorp.biz
Please let us answer your questions.
Contact The Zaken Corporation:
Toll Free: +1 866 459-0733Email: [email protected]
2610 Conejo Spectrum St.Thousand Oaks, Ca 91320
Office Hours: Mon-Fri 8:30AM to 3:00PM PST
www.zakencorp.biz
© Copyright 2011 The Zaken Corporation www.zakencorp.biz