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Communication Pack 4-September 2014
the innovation, improvement and information Group
Helping bring Ideas to Life
Chapter One – Change Happens
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The story so far…
Discussing the need for
CHANGE
Chapter One!
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The world’s changing fast, and so are
people’s expectations.Our Customers, stakeholders and our own expectations are set by what we experience in our days to day lives
and that’s going to keep on accelerating.
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and TECHNOLOGY plays a major
part in driving it
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TECHNOLOGYWhether it’s
BIO
NANO
VEHICLE
MEDICAL
INFORMATION
DIGITAL
NUCLEAR
Others!
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ITS DRIVING CHANGE…
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BIO
NANO
VEHICLE
MEDICAL
INFORMATION
DIGITAL
NUCLEAR
Others!
TECHNOLOGYExamples of
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AUGMENTED REALITY
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SENSORS EVERYWHERE!
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MACHINES TALKING TO MACHINES
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3D PRINTING
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THE SELF DRIVING VEHICLE
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FLYING BOOKS
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One for us…
MICROGENERATION
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SMART HOMES
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Everything is becoming connected to everything!
People. Places. Things
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That’s what consultants tend to call
Digital Disruption.For anybody under 10 its just life!
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In this connected world
BUSINESS and TECHNOLOGY
AREN’T SEPARATE ANYMORE
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what’s driving change in NGN?
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There’s a fantastic “can do” culture in NGN where people
generate ideas on how to innovate and improve the way
we do things.
YOU
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So what’s the 3 things we’ve started
to help keep pace with this demand for change
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1.Create and share
A CLEAR PICTUREof how digital technologies and information can
support NGN’s continued success
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2.Develop and implement a new approach on how we
DELIVERtechnology enabled
CHANGE.
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3.Develop a better way to
SUPPORTour people in the use of digital technologies and information
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focussing on…
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1.Continuously improving our
Customers Experience
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2.Creating a better
“User experience”
(A user could be Customers, Colleagues, Partner, Suppliers, etc)
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3Whilst getting greater
Value for Money
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And Spending more effectively on technology!
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TIME
COSTS
YEAR1 YEAR2 YEAR3 YEAR4
OPEX
CAPEX
OPEX
CAPEX
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So what’s that CLEAR PICTURE?
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Delivering and Supporting
My NGN
CUSTOMERS
COLLEAGUES
SUPPLIERS
REGULATOR
The RIGHT INFORMATION, at THE RIGHT TIME, at the RIGHT PLACE,
in the manner and via the device/channel of choosing
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Delivering and Supporting
My NGN
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ANY Device
Sign On Once User Configured
“Apps”
Location Aware
Simple as possible!
Delivering and Supporting
My NGN
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CUSTOMERS
COLLEAGUES
SUPPLIERS
REGULATOR
A SINGLE UNIFIED NETWORK that allows us to connect, communicate and collaborate with one another, easily
One NGN
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MACHINES TO MACHINE
3D PRINTING
OPERATIONAL TECHNOLOGIES
AUGMENTED REALITY
NEW TECHNOLOGIESthat allows us to change the way we do business
SMART NGNAUTONOMOUS VEHICLES
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The BIG PICTURE
ONE
NGN
SMART
NGN
My, one, smart NGN
MY NGN
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Thanks for listening…
The next presentation describes HOW we’re going
about achieving this…