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Why Change Programs Don’t Produce Change By Michael Beer, Russell A. Eisenstat and Bert Spector. Presented to: Professor Chandler, OL615 Presented by: Patricia Perugini, Sheila Kinscherf, Phyllis Kellyann Parry, Gustavo Velez Date: December 8, 2012
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  1. 1. Presented to: Professor Chandler, OL615 Presented by: Patricia Perugini, Sheila Kinscherf, Phyllis Fusco, Kellyann Parry, Gustavo Velez Date: December 8, 2012
  2. 2. Micheal Beer Russell A. Eisenstat Bert Spector
  3. 3. Traditional Change Management doesnt work Critical Path: 6 steps that start small and spread
  4. 4. Hierarchical and Bureaucratic Structures Analysis of Six Corporations New Theory - Task Alignment
  5. 5. Six Steps on the Critical Path Mobilize Develop shared vision Foster consensus Spread revitalization Institutionalize revitalization Monitor and adjust strategies
  6. 6. An approach to organizational transformation that is based on task alignment , starting at the department level and moving progressively towards the top, is the most effective way to achieve lasting change
  7. 7. Factors required for revitalization: Coordination, Commitment and Competency Lack of commitment and support of the change program Misunderstanding the concept of "Change
  8. 8. Managers may not be able to place key employees in new roles Introducing too many change programs Managers must be inclusive and not manage from the top down
  9. 9. Align employee roles, responsibilities , and relationships Important to identify the units with the likeliest success rates Senior executives can maintain a competitive advantage by using the critical path
  10. 10. Leaders apply the behavior, attitude, and skill changes that they have demanded of others to themselves The mindset for managing change focuses on: Process over specific content Change as a step-by-step learning process Persistence, instead of quick fixes
  11. 11. Beer, M., Eistat, R., & Spector, B. (1990). Why Change Programs Dont Produce Change. Harvard Business Review, 4-12. Chorn, N. (1991). The "Alignment Theory: Creating Strategic Fit. Management Decision, Vol. 29 No. 1, 20-4. Retrieved on November 26, 2012, from http://centstrat.com/wp- content/uploads/2008/05/strategic- alignment.pdf
  12. 12. Harvard Business School. (2012). Faculty and Research . Retrieved on December 1, 2012, from http://www.hbs.edu/faculty/Pages/profile. aspx?facId= Jones, G. (2013). Organizational Theory, Design, and Change. (7th Ed.). New Jersey: Pearson. Northeastern University. (2012). Faculty and staff directory. Retrieved on December 1, 2012, from http://cba.neu.edu/bert- spector/
  13. 13. Stephanie. (2008, October 11) Saturday giveaway : Julie Williams' proven voice-over techniques. Retrieved on November 20, 2012 from http://blogs.voices.com/voxdaily/2008/10/s aturday_giveaway_julie_williams_proven_vo ice-over_techniques.html True Point. (2012). Our people. Retrieved on December 1, 2012, from http://www.truepoint.com/who-we- are/our-people
  14. 14. (n.d.) Image. Retrieved on November 20, 2012 from http://www.presentermedia.com/affiliates. html