P R E S E N T A T I O N
Three Dimensions of Leadership Capacity
2
LeadershipCulture
OrganizationalPractices
LeaderBehaviours
Three Dimensions of
LeadershipCapacity
How you need tothink about
LeadershipCapacity
© Weiss, Molinaro & Davey (2007) – Leadership Solutions (Jossey-Bass)
Three Dimensions of
LeadershipCapacity
Three Dimensions ofLeadershipCapacity
Welcome to:
HR Strategies: People as the Foundation forYour Company’s Growth
Panelists: •Alex Rodov, Managing Partner, QA Consultants/Test Factory•Bill Greenhalgh, Chief Executive Officer, HRPA
Moderator: Jill Birch, Principal & National Capability Lead, Leadership Solutions, Knightsbridge Human Capital
Three Dimensions of Leadership Capacity
3
LeadershipCulture
OrganizationalPractices
LeaderBehaviours
Three Dimensions of
LeadershipCapacity
How you need tothink about
LeadershipCapacity
© Weiss, Molinaro & Davey (2007) – Leadership Solutions (Jossey-Bass)
Three Dimensions of
LeadershipCapacity
Three Dimensions ofLeadershipCapacity
QA Consultants is the largest software testing company in
North America, in business since 1994
Based in Toronto, Canada
Over 300 employees, to hire another 130 people in 12 months
Clients include many Fortune 500 companies in every vertical
Client retention over 95%
Employee retention over 90%
Three Dimensions of Leadership Capacity
4
LeadershipCulture
OrganizationalPractices
LeaderBehaviours
Three Dimensions of
LeadershipCapacity
How you need tothink about
LeadershipCapacity
© Weiss, Molinaro & Davey (2007) – Leadership Solutions (Jossey-Bass)
Three Dimensions of
LeadershipCapacity
Three Dimensions ofLeadershipCapacity
Key Growth Challenges
Finding, hiring and retaining qualified
employees
Developing a management team
Heavy investment into training
Generation Y challenges
Leadership succession planning
Three Dimensions of Leadership Capacity
5
LeadershipCulture
OrganizationalPractices
LeaderBehaviours
Three Dimensions of
LeadershipCapacity
How you need tothink about
LeadershipCapacity
© Weiss, Molinaro & Davey (2007) – Leadership Solutions (Jossey-Bass)
Three Dimensions of
LeadershipCapacity
Three Dimensions ofLeadershipCapacity
Leadership capacity is a critical business issue and a new organizational capability
Three Dimensions of Leadership Capacity
8
LeadershipCulture
OrganizationalPractices
LeaderBehaviours
Three Dimensions of
LeadershipCapacity
How you need tothink about
LeadershipCapacity
© Weiss, Molinaro & Davey (2007) – Leadership Solutions (Jossey-Bass)
Three Dimensions of
LeadershipCapacity
OrganizationalPractices
LeaderBehaviours
LeadershipCulture
How you need tothink about
LeadershipCapacity
Three Dimensions of Leadership Capacity
Three Dimensions ofLeadershipCapacity
Three Dimensions of Leadership Capacity
9
LeadershipCulture
OrganizationalPractices
LeaderBehaviours
Three Dimensions of
LeadershipCapacity
How you need tothink about
LeadershipCapacity
© Weiss, Molinaro & Davey (2007) – Leadership Solutions (Jossey-Bass)
Three Dimensions of
LeadershipCapacity
Three Dimensions ofLeadershipCapacity
• Human Resources Professional Association• Third largest HR association in world
– Membership 20,000, in 9000 companies with 2.7 million employees
– Regulator of human resources in Ontario • Designation, 300+ education programs• Second largest HR annual conference• Research, lobbying, magazine
Three Dimensions of Leadership Capacity
10
LeadershipCulture
OrganizationalPractices
LeaderBehaviours
Three Dimensions of
LeadershipCapacity
How you need tothink about
LeadershipCapacity
© Weiss, Molinaro & Davey (2007) – Leadership Solutions (Jossey-Bass)
Three Dimensions of
LeadershipCapacity
Three Dimensions ofLeadershipCapacity
TWO REPORTSWhat do CEO’s want in HR?http://www.hrpa.ca/Documents/HRPA_KB_CEO_Perspective_Research_Highlight.pdf
CanadaWorks 2025The Lost decade, Unsustainable Prosperity or the Northern Tiger?Scenarios and strategies for the Future of Work in Canada
http://www.hrpa.ca/ on April 4 2012
Three Dimensions of Leadership Capacity
11
LeadershipCulture
OrganizationalPractices
LeaderBehaviours
Three Dimensions of
LeadershipCapacity
How you need tothink about
LeadershipCapacity
© Weiss, Molinaro & Davey (2007) – Leadership Solutions (Jossey-Bass)
Three Dimensions of
LeadershipCapacity
Three Dimensions ofLeadershipCapacity
CEO FEEDBACK ON HR• Do well
– Downsizing support, employee communications, change management– Discipline process, performance management, compensation, reward
and recognition– Critical role at the bargaining table– Talent management and succession planning
• Could do better– Greater business acumen– Closer to front-lines– Articulate business issues, map what’s coming up, foresight– Less on legislative compliance and punitive results of non-compliance – Adjust approach between “hard or soft”– Be more vocal “HR simply matters more than ever, companies
without it are doomed to competitive defeat”
Three Dimensions of Leadership Capacity
12
LeadershipCulture
OrganizationalPractices
LeaderBehaviours
Three Dimensions of
LeadershipCapacity
How you need tothink about
LeadershipCapacity
© Weiss, Molinaro & Davey (2007) – Leadership Solutions (Jossey-Bass)
Three Dimensions of
LeadershipCapacity
Three Dimensions ofLeadershipCapacity
OUTLOOK
Three Dimensions of Leadership Capacity
13
LeadershipCulture
OrganizationalPractices
LeaderBehaviours
Three Dimensions of
LeadershipCapacity
How you need tothink about
LeadershipCapacity
© Weiss, Molinaro & Davey (2007) – Leadership Solutions (Jossey-Bass)
Three Dimensions of
LeadershipCapacity
Three Dimensions ofLeadershipCapacity
• Technology– “Free” communications, storage, processing– Internet is a disruptive, fragmenting force– Supply chains shorten, customers, suppliers, know each other better– Mobile + Apps + Instant dominate
• Demographics– 15-59 ~ jobs Oct ‘08-Jan ‘12 DOWN 54k– 60+, same time jobs UP 292k– Senior’s 25% of population in 20 years
• Globalization– SMEs 99% of companies, 50% of employment– World growth continues, just in different places– 20% of economy US dependent, low growth– Health, retail, energy growth, manufacturing down
We can’t predict, we have to invent
Technology, demographics, globalization will drive our future
Three Dimensions of Leadership Capacity
14
LeadershipCulture
OrganizationalPractices
LeaderBehaviours
Three Dimensions of
LeadershipCapacity
How you need tothink about
LeadershipCapacity
© Weiss, Molinaro & Davey (2007) – Leadership Solutions (Jossey-Bass)
Three Dimensions of
LeadershipCapacity
Three Dimensions ofLeadershipCapacity
•Talent will be the big issue•Comp lower ~ hire for retention (passion, values)•Older workers ~ experience, flexibility, priorities
•Need advisor you can trust•Trends, foresight ~ “what business are we in”•Tell us the truth we sometimes don’t want to hear
•Diversity as a competitive advantage•Embrace the internet
•Capitalise on social media•Product and employment brand
•The CEO as a leader, not a manager
Three Dimensions of Leadership Capacity
15
LeadershipCulture
OrganizationalPractices
LeaderBehaviours
Three Dimensions of
LeadershipCapacity
How you need tothink about
LeadershipCapacity
© Weiss, Molinaro & Davey (2007) – Leadership Solutions (Jossey-Bass)
Three Dimensions of
LeadershipCapacity
Three Dimensions ofLeadershipCapacity
Let’s start a conversation About your human capital requirements for the future