Towards Digital Enterprise By Bijith Ahmed
Agenda
What?Why ?How?Key Drivers?Get StartedSome StoriesQ and A
What is it?
Digital enterprises leverages digital technology as a competitive advantage by disruptingits internal and external operations
Digital can reshape every aspect of the modern enterprise - McKinsey
Total Digitization
Customer Experience Optimizati
on
Mobile Services
Social Media and
Beyond
Internal Process
Automation
Innovative Collaborati
on Partnership
ecosystems
Cloud adoption
Smart Use of Data
Why ?
We already live in a digital age in our personal lives; but not in official lives
A Lack of Digital Business Competence Will Cause 25 Percent of Businesses to Lose Competitive Ranking by 2017 - Gartner
How?
Digital transformation starts with digitization
But Its Beyond going paperless
PROCESS RETAIN DELIVERMANAGE
CREATE
CAPTURE
• Create Digital-first mindset• Question each step of your
processes• Integrate everything• Monitor from Data
As a Strategy..
Its not about building the systems correctly, but about building the right systems
Shift formal and corporate-centric mindset to informal and network-centric mindset
Four Areas that need focus
Drivers of Transformation
Social
Beyond social media presenceBring Social facilities inside office
Mobility
• “anywhere, anytime” thinking• Mobile apps will ultimately be the face of
customer engagement • Mobile first strategy
Cloud Computing
• Scalability • Capex to opex• Time to market..
Big Data.
• Companies, customers, partners and machines are all generating more data than ever before..
• Start monitoring them
Stories – Initiating Digitization
Redefining the customer journey
Company Overview
Aufait is an IT services company that helps organizations adopt disruptive technologies in their journey towards digital enterprise such as:
• Portals and Content Solutions• Airline Solutions• Mobility Solutions
Thank You AllASK