‘‘Re-perceiving property, defining future retail
spaces’’Tony Jacob
John Lewis Partnership
Head of Construction and Maintenance
Historical
John Lewis
Waitrose
• Sustainability
• Government policy
• Scheme Viability
• The need to grow quickly
• The need to support two very different businesses
What challenges do we face as a business?
Moving Forward
John Lewis
Waitrose
Waitrose Growth Over The Years
• Year 2000 Waitrose had 123 stores turnover £1.8bn A profit £64M
• Today Waitrose has 222 stores turnover £4.1bn A PROFIT £211M
Year Number Of Stores
Additional Selling Space Sqft
Percentage Growth
2007 5 78,000 1.2%
2008 10 158,000 4.1%
2009 28 414,000 10%
2010 22 249,000 7%
Broadening our perspective
% total 2010/11-2012/13 Capex
Growth
Efficiency
Volume1
Convenience
E-commerce
B2BNon-food
Standard stores
New space
Existing space
Source: 2009-10 Business plan; 1. Includes £53k BAU replacement and refurbishment (20% total capital)
Supermarkets: Market Value (£bn)
Note: Hypermarkets defined as stores +60,000 sq ft
Source: IGD Research, November 2009
Shop of the future
Food and Non Food
On-line set for continued growth
Hand help shopping
It’s about customer Satisfaction
