To develop skills on basic
customer service, collectionefficiency,
communication & timemanagement
To assign personnel based
on items & performance
To reward performing &
innovative employees
To establish customer feedback system
To closely coordinatewith Brgy Councils & Zonal
AssembliesTo computerize TaxCollection System
To hit the annual local revenue target
To explore othersources of income
To collect taxes, fees & charges with courtesy & competence
Learning &Growth
Internal Process
To disburse efficiently& effectively
To seek commitmentof stakeholders for cost
efficiency & revenue generation
FinancialPerspective
CustomerSatisfaction
MTO Strategy MapMTO Strategy Map
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