The Suzo happ TranSciTy Group apa STory
SUZO-HAPP GROUP
suzohapp.com
The Suzo happ TranSciTy Group apa STory
SUZO-HAPP GROUP
suzohapp.com
Transcity Group APA (Asia/Pacific/Australia) is part of the Suzo-Happ Group of Companies complementing other Suzo Happ world regions
EMA (Europe) and NCS (The America’s).
Transcity Group including Transcity Asia was created in 2009 after rebranding Transcity Pty Ltd a technical support & development company established in 1996. Within four (4) years Transcity built a significant presence in Australasia including offices in Melbourne Australia, Sydney Australia, Macau China and Phnom Penh Cambodia. After 17 years of product development, sales distribution and product support capabilities in the gaming and wagering industry, Transcity Pty Ltd was acquired by Suzo Happ in July 2013. With Suzo Happ acquiring Transcity Pty Ltd, Transcity APA region was created.
Transcity Group APA expand the geographical footprint of Suzo Happ in the Australasia market and further enhance Suzo Happ’s efforts to be the global leader in the manufacturing and distribution of gaming, vending, amusement, retail, transport & industrial products and services.
Suzo-Happ operates in the global gaming, amusement, vending, industrial, transportation and
retail markets by serving entertainment venue operators and original equipment manufacturers. The Company supplies a wide variety of components, consumables and hardware products and provides marketing, engineering, design and technical repair services. The product lines offered by the Company include coin and currency handling equipment, display solutions, control devices, game operation components, environmental products and consumables. The Company’s 650 employees serve more than 20,000 customers worldwide. Suzo-Happ has manufacturing, engineering, distribution and service capabilities in 8 countries globally.
SUZO-HAPP GROUP
suzohapp.com
Global Leader Gaming, Amusement, Industrial Components 650 Employees Serving 80 Countries
Suzo Happ is owned by Acon Investments, a Washington, D.C.-based private equity
investment firm with more than $3 billion of capital managed.
Transcity APA maintains the same management team and core personnel that built the Transcity Group brand throughout Australia & Asia in the past 3.5 years. Now with leverage of being part of a global company with significant reach and depth in markets and products across verticals that include Gaming OEM, Gaming Operations, Amusement, Transport, Retail &
Industry, and Transcity APA is set for significant growth in the coming years.
Transcity APA has facilities in Melbourne, Sydney, Macau, Hong Kong, China (including a production facility Chinatec), Cambodia & the Philippines and is looking to expand into a number of other markets over the next 12 months.
SUZO-HAPP GROUP
suzohapp.com
16 Facilities 525 Employees
13 Countries
5,000 Parts Manufactured 2,400 Work Hours
20,800 Customers 500 Orders
3,500 Customer Calls
1,235 Products 650 Packages
600 Invoices 9 Currencies
A DAY AT SUZO-HAPP
16 Facilities 525 Employees
13 Countries
5,000 Parts Manufactured 2,400 Work Hours
20,800 Customers 500 Orders
3,500 Customer Calls
1,235 Products 650 Packages
600 Invoices 9 Currencies
A DAY AT SUZO-HAPP
58%32%
2%3% 2% 3%
GamingAmusementTransportationIndustrialRetailVending
50%42%
6% 2%
OEM
Operators
Distributors
Other
WHAT WE DO AT SUZO-HAPP PRODUCTS CUSTOMERS
SALES CHANNELS SOURCING
65%
35%Third PartySuppliers
ManufacturedProducts
17%
14%
8%
29%
27%
5%
Display Solutions
Coin & CurrencyHandlingControl Devices
Game Operations
Consumables &Spares
SUZO-HAPP GROUP
suzohapp.com
Transcity APA Offerings Include:
Secure Manufacturing Services
Transcity APA offers a Secure Manufacturing Services through Suzo Happ fully owned factor- Chinatec, based in Zhuhai China only 45 minutes from Transcity Asia Macau office facility.
Chinatec services the production needs of Suzo Happ Globally including injection molding, PCB assembly and tooling. Chinatec & Transcity APA offer Custom Hardware Design, Manufacture and Supply of Electronic equipment.
Chinatec clients include IGT, WMS, Konami, and Aristocrat along with a wide and varied customer base for in the amusement & transport industries.
R&D Services Transcity APA also houses a large Regional Development Team headed out of the Melbourne headquarters supported by a team in Chinatec which is responsible for innovation and core product development for Suzo Happ APA region and other Global markets.
Transcity APA has Innovation Centre’s in Melbourne and Zhuhai with a dedicated team of engineers who daily push the boundaries of design and solution development for a wide range of applications applicable to a wide range of industries including Gaming, Amusement, Transport, Retail, Vending and Industrial.
Our R&D Services extend to OEM and Operator Projects.
Europe
USA
China
SUZO-HAPP GROUP
suzohapp.com
Workshop & Back to Base Repairs (Australia & Asia)Transcity APA has Professional Workshop Facilities based in Melbourne Australia and Macau China specializing in back to base repairs for gaming and non-gaming equipment.
Both facilities are ESD controlled and the Macau facility is the only repair facility in Macau to be registered and licensed with the Macau Government.
Both Workshop facilities have the ability to Support Operators and Suppliers by providing warranty and non-warranty repair services enabling those Operators & Suppliers to better service their customer base.
Spare Parts & Consumable Sales (Australia & Asia)Transcity APA provides extensive Spare Parts and Consumable Supply for a wide range of equipment for Gaming, Vending & Amusement.
With key Spare Parts and Consumables stocked in key office locations within the APA region efficient turnaround times and low pricing allows Transcity APA to support all customers with a World Class Support Service.
SUZO-HAPP GROUP
suzohapp.com
Field Services Support (Asia)Transcity Asia APA has a Dedicated Field Services Team located in Macau, Indo China & The Philippines.
The team is experienced in handling all electronic equipment and is focused on providing support services to both operators and suppliers alike.
Our Field Services Team are capable of providing Installation, Preventative Maintenance and Adhoc Support Services to any company that requires professional assistance in supporting product implementation and on-going operational support.
Peripheral Sale & Distribution Transcity APA has key Partnerships and In-House Developed Peripheral Equipment for supply to the Gaming, Vending and Amusement Markets.
Key Peripherals include Transact Printers covering Gaming, Retail and Industrial Applications and Suzo Happ’s Vision Pro LCD Supply with local assembly provided in Australia & Asia allowing Transcity APA to provide high quality products at competitive pricing.
Other peripheral equipment supply including Bill Validators, Locks & Coin Handling equipment.
No matter what your requirement Transcity APA have quality products and deliver quality solutions.
PRIVATE LABELS & RECOGNIZED PAERTNERS
PRIVATE LABELS & RECOGNIZED PAERTNERS
SUZO-HAPP GROUP
suzohapp.com
Product SalesTranscity APA has a quality rangeof products and Solutions whichinclude:
• InteractiveProTablepartofthe“InteractiveProVision”Series
• InteractiveBoothTVpartofthe“InteractiveProVision”Series
• InteractiveFridgeApplications
• BankEnds&Displays
• LCDDisplays“VisionPro”
• CountingEquipment
• TableEquipment
• Gamingandnongaminglockapplications
For more information, on the company please visitwww.transcitygroup.com.au, www.suzohapp.com, www.aconinvestments.com
We have a dedicated Business Development Team covering these product offerings for all
markets in the APA region.
Solutions Focused Technology Driven
CORE TECHNOLOGIES Component Solutions for Payment Operated Machines CORE TECHNOLOGIES
Component Solutions for Payment Operated Machines Suzo-happ inTeracTiVe
Note Counter
LCD button deck
Kioks
Bank ENDS
Casino Locks
Booth Display
Interactive Media
CORE TECHNOLOGIES Component Solutions for Payment Operated Machines
Fridge POC
Table Signage
UV Scanner
SUZO-HAPP GROUP
suzohapp.com
Dynamics Chinatec Industries (HK) LtdHONG KONG809-810 Block A, Hoi Luen Ind. Ctr, 55 Hoi Yuen Road, Kwun Tong,Kowloon, Hong Kong九龍官塘開源道55號開聯工業中心A座809-810室Phone: (852) 2343 6139Fax: (852) 27978565
Transcity Asia LtdMACAUAvenida Venceslau de MoraisNo. 157, Kek Seng Industrial BuildingPhase 2, 2nd Floor- L, Macau澳門慕拉士大馬路157號激成工業中心第二期2樓L座Phone: (853) 2895 6289Fax: (853) 2843 7019 Sytopas (Zhuhai) LimitedZhuhaiZHUHAI3 Airport North Road, Sanzao,Jinwan District, Zhuhai, ChinaPost Code: 519040珠海市金灣區三灶鎮機場北路3號Phone: (86 756) 7636933Fax: (86 756) 7511283
Transcity Group LtdAUSTRALIA44-48 Rocco DriveScoresby, VictoriaAustralia 3179Phone: +61 3 9757 5000