susan norris & andrea steiner46th Meeting of Directors General
Responsible for Public AdministrationVienna, 30 May 2006
Eurospeak OnlineEurospeak Online
The benefits of a tailor-made English The benefits of a tailor-made English e-learning programme e-learning programme
Eurospeak OnlineEurospeak Online
A tailor-made e-learning programme A tailor-made e-learning programme to develop English language skillsto develop English language skills
for effective communication in the EU for effective communication in the EU to go online in February 2006.to go online in February 2006.
Eurospeak online
BenefitsBenefits
1. Why e-learning?2. Effective language learning3. Blended learning
norris&steiner
Eurospeak online
Efficient Sustainable State of the art
1. Why e-learning?1. Why e-learning?
norris&steiner
Eurospeak online
1. Why e-learning?1. Why e-learning?
Efficient Affords maximum flexibility
for a modern public administration: for large and heterogeneous target groups “wherever – whenever – whatever”
norris&steiner
Eurospeak onlinenorris&steiner
1. Why e-learning?1. Why e-learning?
Sustainable Long life & multiple uses Easily adapted, extended and updated
Eurospeak onlinenorris&steiner
State of the art Optimum use of new technology Up-to-date learning methodology
1. Why e-learning?1. Why e-learning?
Eurospeak onlinenorris&steiner
2. Effective language learning…2. Effective language learning…
… face-to-face and online: integrated needs-based learner-centred
Eurospeak onlinenorris&steiner
2. Effective language learning2. Effective language learning
Integrated: language skills
vocabulary grammar
comprehension skills communication skills specialised content
Eurospeak onlinenorris&steiner
2. Effective2. Effective language learning language learning
Sample integrated task Language
vocabulary: verb-noun collocations grammar: verb forms
Specific content Community law
Eurospeak onlinenorris&steiner
Eurospeak onlinenorris&steiner
Eurospeak onlinenorris&steiner
Needs-based: tailored to the specific needs of public administration
learners’ needs employers’ needs learners’ wants
2. Effective language learning2. Effective language learning
Eurospeak onlinenorris&steiner
Learner-centred: maximum practice authentic communication learner independence
2. Effective 2. Effective language learninglanguage learning
Eurospeak onlinenorris&steiner
3. Blended learning 3. Blended learning
face-to-face seminars+ Eurospeak online= more than the sum of their parts
Eurospeak onlinenorris&steiner
3. Blended learning 3. Blended learning
Face-to-face seminars Eurospeak English for public administration Making presentations Meetings and negotiations Drafting documents
Eurospeak onlinenorris&steiner
3. Blended learning3. Blended learning
As long as international relations depend on face-to-face interaction, civil servants will need face-to-face communication skills training for authentic communication:
total immersion realistic scenarios complex social interaction specific feedback
Eurospeak onlinenorris&steiner
3. Blended learning3. Blended learning
Eurospeak online: thematic framework1. International Organisations 2. Development and structure of the EU 3. EU Institutions 4. Decision-making in the EU5. Fundamentals of Community law6. EU policy areas7. Austria in the EU8. National Law 9. Austria’s federal structure10. The Austrian Civil Service
Eurospeak onlinenorris&steiner
3. Blended learning3. Blended learningEurospeak online: integrated language & communication
topics Reading: international agreements, reports, … Listening: presentations, phone calls, … Vocabulary: legal terminology, verb-noun
collocations, … Grammar: tenses, gerund, … Pronunciation: abbreviations & acronyms,
word stress, … Communication: chairing a meeting, writing e-
mails, drafting positions, …
Eurospeak onlinenorris&steiner
3. Blended learning 3. Blended learning
Tailor-made e-learning provides optimal support for successful face-to-face learning by promoting learner autonomy:
total immersion realistic scenarios complex social interaction specific feedback
Eurospeak onlinenorris&steiner
3. Blended learning3. Blended learning
Effective language learning should be integrated needs-based learner-centred
Online & face-to-face language learning aremutually reinforced by their respective strengths: authentic communication autonomous learning
Eurospeak onlinenorris&steiner
3. Blended learning …3. Blended learning …
… is more than the sum of its parts.
Eurospeak onlinenorris&steiner
Thank youThank you
norris&steinerprofessional communication in english
e-learning authoring and content design
[email protected] [email protected] +43 1 6070026 +43 1 7127920
http://www.eurospeak.at(as of autumn 2006)
With the kind support of…
Eurospeak onlinenorris&steiner
Badegruber & Partner GmbHE-Learning – Training – Consulting
www.CLICKANDLEARN.at
Contact:Erich Herber