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Petroleum Development Oman L.L.C.
Specification for Quality Assurance
Requirements for Product and Service
User Note:
The requirements of this document are mandatory. Non-compliance shall only be
authorised by the Document Owner or his Delegate through STEP-OUT approval.
A controlled copy of the current version of this document is on PDO's EDMS. Before
making reference to this document, it is the user's responsibility to ensure that any hard
copy, or electronic copy, is current. For assistance, contact the Document Custodian or
the Document Controller.
Users are encouraged to participate in the ongoing improvement of this document by providing
constructive feedback.
RESTRICTED Document ID: SP-1171 May-09 Filing Key: Business Control
Petroleum Development Oman LLC
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Petroleum Development Oman LLC
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i Document Authorisation
Petroleum Development Oman LLC
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ii Revision History
The following table lists the four most recent revisions to this document. Details of all revisions prior to these are
held on file by the issuing department.
Version No. Date Author Checked Scope / Remarks
Version 1.0 24/04/2000 OTT/151 OTT/15 Revision and re-formatting of ERD 84-
02 (September 1995 issue).
Version 2.0 17/12/2007 UEC/111 UEC/11 Revised following Shell Philosophy
iii Related Business Processes
Code Business Process (EPBM 4.0)
iv Related Corporate Management Frame Work (CMF) Documents
The related CMF Documents can be retrieved from the Corporate Business Control Documentation Register TAXI.
Doc. ID Document Title
CP-117 Project Engineering Code of Practice
SP-1122 Specification for Project Quality Plan
DEP 82.00.10.10 Project Quality Assurance
DEP 91.00.00.10 Sector-specific quality management systems - requirements for product
and service supply organizations (Endorsement of ISO/TS 29001)
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Contents
Part 1
1. Introduction 6
1.1 Purpose…………………………………………………………………………………………….. 6
1.2 Changes to the Specification………………………………………………………………………. 6
1.3 Specification Owner's Responsibility……………………………………………………..………. 6
1.4 Effective Period …………………………………………………………………………………… 6
1.5 Review and Improvement…………………………………………………………………………. 6
2. Specification Requirements…………………………………………………………………………. 7
2.1 Scope …………………………………………………………………………………………….. 7
2.2 Quality Management System……………………………………………………………………… 7
Part 2 Additional requirements to ISO/TS 29001
Amendments/Supplements to ISO/TS 29001 8
4.1.1 Quality Management during the Contract Execution ……………………………………………… 8
4.2.2.2 Contract Quality Plan……………………………………………………………………………… 8
4.2.2.3 Inspection and Test Plans…………………………………………………………………………. 8
4.2.3.3 Contract Documentation …………………………………………………………………………. 8
5.5.1.1 Company's Inspector Roles & Responsibilities…………………………………………………… 9
5.6.4 Contract Quality Management Review…………………………………………………………… 10
6.2.1 General…………………………………………………………………………………………… 10
6.2.2.2 Competency of Verification Personnel…………………………………………………………… 10
6.2.2.3 Quality Verification Personnel ………………………………………………………………….. 10
Corporate Quality Assurance Manager ………………………………………………….. 11
Welding Enigineer……………………………………………………………………….. 11
NDT Engineer……………………………………………………………………………. 12
QA/QC Engineer …………………………………………………………………………. 12
Quality Control Inspector ………………………………………………………………… 13
QC Inspectors - Civil and Structural……………………………………………………… 13
QC Inspector - Instrumentation…………………………………………………………… 14
QC Inspector - Electrical…………………………………………………………………. 14
7.3.8 Approval of Design Deliverables ……………………………………………………………….. 14
7.4.1.2 Criteria for Vendor Selection, Evaluation and Re-evaluation ………………………………….. 15
7.4.3.1 Verification of Purchased Product ………………………………………………………………. 15
7.5.1.2 Process Controls…………………………………………………………………………………. 16
7.5.1.3 Contract Monthly Reports……………………………………………………………………….. 16
7.5.3.1 Identification and Traceability…………………………………………………………………… 17
7.5.5.2 Periodic Assessment of Stock…………………………………………………………………… 17
7.6.1 Control of Monitoring and Measuring Devices…………………………………………………. 17
8.2.2.1 Internal Audit …………………………………………………………………………………. 17
8.2.2.2 Submission of Action Plans……………………………………………………………………. 18
8.3.2 Release or acceptance of Non-conforming Product under concession ……………………….. 18
8.4.1 Analysis of Data ……………………………………………………………………….. 18
8.5.2.2 Corrective Action response times ……………………………………………………….. ……. 19
8.5.3.1 Preventive Action ……..……………………………………………………………………….. 19
Appendix A - Glossary of Definitions, Terms and Abbreviations ………………………………….. 20
Appendix B – References……………………………………………………………………………….. 22
Appendix C - Contract Quality Plan Guidelines …………………………………………………….. 23
Contract Quality Plan Index (Typical Example)………………………………………… 24
Appendix D - Quality Control Plan (Inspection and Test Plan) - Typical Format…………………….. 25
User Comment Form……………………………………………………………………………………….. 26
Petroleum Development Oman LLC
Revision: Approved Effective: Dec-07
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PART 1: 1 Introduction
1.1 Purpose
This specification revises SP 1171, version 1.0, April 2000. The purpose of this Specification is to
specify the Company's minimum requirements for Quality Management Systems in all Contracts and
Purchase Orders with their nominated Suppliers. This specification is intended to set Company Quality
Assurance Standards during design, procurement, construction and maintenance phases of facilities
1.2 Changes to the Specification
This specification shall not be changed without approval from the Custodian, the Materials and Corrosion
Functional Discipline Head (CFDH), UER (UEC/1), who owns this specification. Any user of this
specification, who encounters an inaccuracy or ambiguity, is requested to notify UEC/11, using the User
Comment Form provided at the end of this specification and send the copy with comments and personal
details to DCS.
1.3 Specification Owner's Responsibility
The owner of this specification, UEC/1, as CFDH Materials and Corrosion, is responsible for authorising
all proposed deviations or amendments to the specification and for the instigation of periodic reviews and
updates in accordance with Clauses 1.2 and 1.5.
1.4 Effective period
The requirements of this specification shall remain in force indefinitely unless superseded by an
authorised revision.
1.5 Review and Improvement
This specification will be reviewed and updated once every three years. The review authority will be
UER (UEC/1, CFDH Materials and Corrosion). Any revision and updates before three years period, is at
the discretion of the reviewing authority, UER (UEC/1).
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2. Specification Requirements
2.1 Scope
This specification specifies the Company's minimum requirements for Quality Management System in all
Contracts and Purchase Orders with the Suppliers This specification is based on International Technical
specification ISO/TS 29001 Petroleum, petrochemical and natural gas industries – Sector-specific
quality management systems --- Requirements for product and service supply organizations which is
adopted by the Company with additional requirements as specified in this document.
This Specification is not applicable to ex-stock items.
The body of this specification is the Quality Management System Specification and forms part of the
Contract or Purchase Order. Definitions, terms and abbreviations used are defined in Appendix A and
referenced standards are listed in Appendix B.
Appendix C, Contract Quality Plan Guidelines, offers Suppliers guidelines on the contents and
development of a Contract Quality Plan that will meet the requirements of this specification.
Appendix D, Inspection and Test Plan (ITP) Guidelines, offers Suppliers guidelines on the contents and
development of a Quality Control Plan that will meet the requirements of this specification.
2.2 Quality Management System
The Supplier (Consultant, Contractor, Manufacturer and Vendor) shall implement and use Quality
Management System that complies with ISO/TS 29001, and additional requirements of this specification.
ISO/TS 29001: Petroleum petrochemical and natural gas industries – Sector specific quality
management systems --- Requirements for product and services supply organizations
Suppliers shall attain Third Party Registration of their Quality Management System. Certification to ISO
9001 is acceptable. The registration shall be from an Accredited Certifying Body (for example, BSI, BV,
DNV, and LRQA etc), who are themselves accredited by a National Accreditation Authority to assess
Quality Management Systems.
Where Suppliers are not yet certified to ISO 9001, they shall demonstrate that they have a Quality
Management System that complies with ISO/TS 29001 until they are certified as above.
If any part of the Contract is Sub-Contracted, the Supplier shall ensure that the Sub-Contractor maintains
a Quality Management System that meets the requirements of this specification for the sub-contracted
work. The Supplier shall remain ultimately responsible for the quality of the Sub-Contractor's work.
Petroleum Development Oman LLC
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PART 2 - Additional requirements to ISO/TS 29001 are given below:
Amendments/Supplements to ISO/TS 29001
Add the following clauses
4.1.1 Quality Management during the Contract Execution
For Contract Activities (Oman):
Quality management System as described in the CQP shall be implemented for EPC projects, Engineering Service
Contracts like EMC, ODC etc, and no work shall start unless the Company approves CQP. ITPs and verification
personnel appropriate to work being executed shall be approved by the Company. This shall also apply to sub-
contractor activities.
For Packaged Products ( e.g. skids mounted manifolds, pressure vessels, cyclones, heat exchangers, surface &
sub-surface equipment of ESP Systems and Bulk Products like line pipe, fittings, flanges, valves)
Fabrication activities may start at supplier or sub-contractor workshops that are certified to ISO 9001 for the given
scope of work and shall implement quality management system on all activities related to the contract to ensure all
technical requirements as specified in the company technical specifications are met.
Add the following clause:
4.2.2.2 Contract Quality Plan
The requirements specified in Appendix C shall be fulfilled. The Supplier shall have a nominated Management
Representative (MR), who shall have defined responsibility for the Corporate Quality System, in accordance with
Clause 5.5.2 of ISO/TS 29001. The roles and applicable responsibilities of the MR shall be stated in the CQP.
Note: Guidance is given in ISO 10005: 2005 Quality Management Systems- Guidelines for quality plans may be
used instead of requirements given in Appendix C.
Add the following clause:
4.2.2.3 Inspection and Test Plans
For Package and bulk products, ITPs shall be approved by the Company. The requirements specified in Appendix D
shall be fulfilled.
The Company has the right to identify in the ITP the review, surveillance, witness and hold points.
Add the following clause:
4.2.3.3 Contract Documentation
All documentation related to the Quality Management System shall be available at the location where work is being
carried out.
The Supplier shall maintain the latest revision of the relevant Contract Documents, Drawings, Contract Technical
Specifications , International Standards , CQP, ITPs, Procedures and Work Instructions, etc. at the location where
work is being carried out.
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The following documents shall be approved by the Company authorities as stated below:
Table-1
Sl No: Document Description Approval Authority
1 CQP, ITPs & NDT Procedures QA TA-2
2 CVs of NDT Engineer, Welding Engineer, QA Engineer
and QA Manager
UEC/11 Section QA TA-2
3 CVs of other Quality Verification personnel QA TA-2
4 WPS/PQRs & Welding related procedures Welding TA-2
5 Method statements (Site related) & Procedures Relevant discipline TA-2
6 Engineering Drawings & Deliverables As per SP-1122
7 Non-standard MESCs Static equipment CFDH
8 Deviations from Contract technical specifications Relevant CFDH
9 Material selection reports Material TA 2
10 Design Basis As per SP-1122
11 Project material specifications Material TA 2
12 Deviation from Company approved Manufacturers,
Suppliers, Stockists & Vendors
Relevant Product Group Service
Code’s Custodian (PGSC list)
Add the following clause:
5.5.1.1 Company’s Inspector Roles & Responsibilities.
Inspector (QA/QC Inspector & TPI) roles and responsibilities shall be as follows but not limited to:
• Verify the product conformance to contractual requirements at various stages of the
fabrication/manufacturing as stated in Company approved ITP and applicable technical specifications.
• Review quality documentation to verify product conformance to contractual requirements.
• Carry out surveillance inspections to verify processes and procedures compliance.
• Issue Release Note of Product/ Sign test packs (QA/QC dossier).
• The role of the company’s Inspector/TPI shall be limited to surveillance role, unless stated otherwise in the
Company approved ITP.
• To monitor manufacturers/contractors’ activities with respect to quality performance.
The signature of the Company’s (QA/QC Inspector/TPI) shall be taken as he/she verified and accepted the
details in the document reviewed. The signature of the Company’s (QA/QC Inspector/TPI) shall not absolve
the supplier’s responsibilities to supply the product that meets contractual requirements.
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Add the following clause:
5.6.4 Contract Quality Management Review
Supplier shall ensure that the site Quality Management System is reviewed at frequency of not more than three
months till the end of the contract. The Corporate Quality Manager shall participate in the review meeting. Areas of
concern or weakness are to be identified in the Quality Management System and actions recommended to be
recorded in minutes of meeting.
6.2.1 General
Add at the end para. 6.2.1:
The verification personnel should have previously worked on similar Contracts in similar capacities and shall have
formal qualifications (e.g. CSWIP, AWS, and British Gas or equivalent which is acceptable to UEC/11 section) as
appropriate.
Add the following clause:
6.2.2.2 Competency of verification personnel
The Supplier shall establish control features (technical authority system) for ensuring verification personnel are
competent. Verification personnel working for the supplier at Company’s construction sites shall be approved by the
company as stated in Table-1.
Records shall be established and maintained to demonstrate that all verification personnel are competent
Add the following clause:
6.2.2.3 Quality Verification Personnel
The Supplier shall assign and deploy competent Verification Personnel for the Contract to ensure that the Quality
Management System and Quality Control are effectively established, implemented and maintained throughout the
Contract. There shall be sufficient verification personnel to cover all disciplines work and activities, all Sub-
Contractor's work at the site and off site facilities. This shall be clearly documented along with their responsibilities
and authorities in the CQP. They shall be independent of the work being performed and shall have no other duties or
responsibilities.
The Supplier shall assign at least one dedicated QA/QC Engineer for each contract and located at work site. The
QA/QC Engineer shall functionally report to the Supplier’s Corporate QA Manager on all Quality and technical
matters and report to the Site Manager on day to day activities.
The actual staffing levels will depend on the work load, complexity of the work, number of disciplines working on
the Contract at any one time, number of Sub-Contractors, the number of locations where work is being carried out
on site/off site and the quality performance of the contractor.
The Supplier shall prepare a QA/QC personnel resource plan on a monthly basis to cover all verification activities as
required by ITP. The adequacy of the QA/QC resources shall be reviewed by the Company representatives at sites
during progress review meetings.
When the Supplier has its own internal qualification scheme (e.g. Welding Inspector, Painting Inspector), the
qualification scheme shall be approved by the Company.