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PLATFORM AND
FEATURES OVERVIEW
SMARTSTORE SAAS ECOMMERCE
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OBVIOUS BENEFITS
24x7 Buying: Customer can buy at anytime of the day,
from any where.
Convenience: customers can buy from the comfort of
their home.
Unlimited shelf space: Online stores provide an
unlimited shelf space against the traditional store
which can restrict product display due to limited space.
Easy payment options like Credit card, Cash-on-
delivery etc.
Great Shopping experience for the customer
(comparison, reviews, catalog, convenience)
WHY SELL ONLINE?
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FOR BRANDS
WHY YOUR OWN ONLINE STORE?There are over 100,000 online stores in the United States alone. Today and in the coming years, it has
become imperative for every brand to have their own online store to directly serve their customers.
Create a unique buying
experience for your offline andonline customers through your
own online store.
Get directly in touch with your
customers and get feedbackand buying data. Drive higher
engagement with your
customers.
70% of online
from Tier 2 aTap this marke
inves
EXPERIENCE ENGAGEMENT REA
IMPROVE BRAND
LOYALTY
FACEBOOK AND
SOCIAL TOOLS
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THE OPPORTUNITY
2012: 1 IN 10 INDIANS IS ONLINE : OR 12 CRORE
2020: 1 IN 2 INDIANS WILL BE ONLINE: OR 60 CRORES
http://www.campaignindia.in/Article/287583,600mn-mobile-internet-users-by-2020---indian-digital-summit-2012.aspx
http://knowledge.wharton.upenn.edu/india/article.cfm?articleid=4698
E-TAIL IN INDIA WILL BE
US$12 BILLION BY 2016
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KEY SERVICES AND FEATURES
Managed
shipping
SEO, P
S
PAY
GAT
Intelligent Shipping:
Bluedart, Aramex,
FirstFlight, DHL,
Fedex
Custom Store Design:Fully customized store
design to match brand
identity
Online Marketing:SEO, PPC, SMO
MarketplacesIntegration: eBay,
Tradus, Amazon
(Coming Soon)
Store
setup
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OPTIONAL SERVICES
SEARCH ENGINE
OPTIMIZATION
CUSTOM
DEVELOPMENT CUSTOMDESIGN
CATALOG
MAKING
PRODUC
SHOOT
MANAGED
SHIPPING
CALL CENTER
SOLUTIONS
PAY PER CLICK
MARKETING
SOM
STORE SETUP
AND
MAINTENANCE
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PROMINENT CUSTOMERS
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SMARTSTORE IS A READY TO
USE E-COMMERCE PLATFORM
HOSTED IN THE CLOUD ANDOFFERED ON A SAAS
(SOFTWARE AS A SERVICE)
MODEL.
ABOUT SMARTSTORESmartStore is designed to ensure:
The merchant does not need to be a technow
store.
Very flexible system ensures high customizabisatisfaction of the merchant.
Very easy to manage your online catalogue, st
invoicing, shipping etc.
NO HEFTY DEVELOPMENT CHA
LOW MONTHLY RENTAL
Pre-integrated with payment gateway, logistics, SMS
notification, MailChimp- for bulk mailer, Coupon feed,
Facebook, Google maps, etc.
Customer can run promotions, integrate agent system,
carry out MLM activity.
Designed to suit requirements of an Indian Merchant
with features like VAT calculation, Auto freight
calculation, Pin Code look-up, Invoicing as per Indian
standards etc.
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KEY FEATURES OF SMARTSTORE
Some such features are:
Manage your online store: No limits on the number of products, categories and attributes you cancreate.
Promotion: Facebook store, customers can like your products on face book, Facebook fan box onyour store. Google maps widget to help customer locate your store.
Mobile commerce, your store is accessible on SmartPhones and Tablet PC.
Supper Zoom let your prospective customers have a detailed view of your product. Integration to SMS gateway and bulk mailing system.
You can generate reports and conduct analytics on your store performance, sales, orders,customers, traffic to your store etc.
Step by step check out process, integration with major domestic and international paymentgateway
In total there are 125 features which help you manage your store, promote your s
customer shopping experience, mange shipping invoicing- stock, reports, analy
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ECOMMERCE SERVICES OFFEREDNow you have an online store, but to successfully sell online and mange your store, you need a
Understanding this, SmartStore provides you with services essential to make your store a succe
Store Setup: catalog setup, photo shoots, data upload and maintenance, social integratio
Analytics, etc.
SmartSell: Manages all your
online promotion activities.
SmartDelivery: manage your
logistics insuring high quality and
economy.
SmartCall: Manages your
customer queries and help up
sell.
SmartRemit: Accept COD and
ePayments on your store.
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SMARTDELIVERY: INTELLIGENT SHIPPING SERVICES
How SmartDelivery helps our merchants:
Aggregated shipments from all our stores to ensure a strong bargaining power thus get
the best prices from all our logistics partners.
Widest reach: As we integrate with over 12 national in international logistics company,
we insure all your orders reach your customers in time.
In-house logistics an tracking team. We interface with our merchants packing personne
and with the courier company to ensure quickest shipping and also track a packages
movement through its delivery lifecycle thereby ensuring highest quality is delivered
from our logistics partner and all issues are handled.
In e-commerce today managing logistics is considered to be the biggest bottleneck and above that
almost become an industry standard- this makes shipping an expensive affair.
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SMARTSELL: ONLINEMARKETING SERVICES
SmartStore is built in with loads of features which gives visibility on several sea
social networks. The platform itself takes care of your stores on page optimizat
For customers opting for enterprise and above packages we offer 10 key word
carry out SEO/SMO/PPC at a very economical price.
SmartStore also let you create you Facebook store and fan page on your store.
SmartStore has a strategic alliance with Google, to handle all our merchant Pa
accounts .
Free Google Adwords credits.
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SMARTREMIT: PAYMENTGATEWAY INTEGRATION
SmartStore supports all major National an International payment gateways.
COD payments are also supported from the day your store is live.
Integrating with a payment gateway can be a long and tedious process. Our stra
partnerships eases this process our merchants by offering the quickest turn aro
SmartRemit allows you to enjoy the lowest possible per transaction rates (TDR%
available in the Indian market today. Where there are razor thin margins for memake all the difference.
STRATEGIC ALLIANCE
PARTNER
OTHER PAYMENT GATEWAYS SUPPORTED BY SMARTSTORE
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SMARTCALL: MANAGEDCALL CENTER
Our in-house call center services ensure that your online store customer
supported through the ordering, tracking and delivery queries. Our support agents can support customers through multiple touch point
Toll-Free Number/Live Voice Call
Live Chat on Online Store
Our support agents will
Confirm Cash on Deliveries for all orders Try to resolve customer queries
Evaluate and initiate a Return Request for a customer
Confirm any queries about on-going sales/coupons/discounts
Try to convince hesitant customers to make a purchase
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STORE SETUP: ONE-TIME SERVICES
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STORE MANAGEMENT: ON-GOING SERVICES
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WHAT WE HEARD? WHAT WE DID.
HOW DO I GET SALES?
SmartStore is pre-integrated withthe leading marketplaces in India.
Not only do your products
automatically get pushed there,
your orders also get auto-imported
back! So you can manage
everything from one place!
SHIPPING SEEMS SO HARD TO MANAGE!
We aggregate all our
merchants products into
a single store. We heavily
market this store to
generate sales for our
customers.
DO IT YOUR FOR ME.We realized quite early on that
India is not a Do It Yourself (DIY)
market. To that end, we employ
efficient go-live techniques and
use a distributor network to carry
out store set-up activity for us.
Since shipping forms a large part of an e
commerce offering, SmartStore is fullyenabled and linked with all leading cou
companies to offer COD, Pin Code Chec
Waybill Number Allocation, Shipping La
printing, SMS notifications, etc. to ensu
process becomes seamless for our merc
CUSTOMIZATION?Yes! Though we opera
On a SaaS model, we
offer stand-alone stor
which can be custom
our merchants requi
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PLATFORM USPs
SmartStore has tie-ups with all leadingcourier companies to be able to provide
shipping to its merchants from day one
SmartStore has taken ste
store data with leading m
India such as eBay, Tradu
Amazon (coming soon). T
merchants sell and in tur
platform for the long hau
SMARTSTORE: THE E IN E COMMERCE
MARKETPLACE
INTEGRATED
EXTENSIVELY
CUSTOMIZABLE
SHIPPING
READY
PAYMENT
READY
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NEXT SECRET FEATURE?
DEMOCRATIC PRODUCT PLACEMENT Use wisdom of the crowds to tailor online
shopping experience
First of its kind technology where products
are automatically placed based on the users
profile
Self-learning and fully automated
mechanism
Under development currently will be
offered as a standard feature in 2013
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CHOOSE YOUR PLAN: SAAS PRICING
EXPRESS:
3000
pSTARTER:
FREE
BrandsExporterseBay/FB
Sellers
15% Transaction Fees
200 SKUs
Limited Support
Selective Stores With Good
Products
No Shipping Automation
Marketplace Integration
Offered
Standard Themes
0% Transaction Fees
1000 SKUs
Affiliate Based Setup & Support
Shipping Automation Offered
Marketplace Integration
Offered
Standard Themes
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DETAILED DIFFERENCES IN PLANSPlan Starter Express Professional
Price Per Month FREE INR 3,000.00 INR 7,000.00
Transaction Fees 15% 0% 0%
Store Setup & Go-Live Fees TBQ TBQ TBQ
Use Your Own Domain Name Yes Yes Yes
Free Domain Name Registration Yes Yes Yes
Number of SKUs Allowed 200 1000 5000
Number of Themes Allowed 5 10 All
Disk Space 1GB 2GB 15GB
Bandwidth 1GB 2GB 15GB
Number of Staff Logins 1 5 Unlimited
Premium Themes No No Yes
Bulk Product Import No No Yes Edit/Add HTML, CSS and PHP code anywhere on your site for
customization
No No Yes
Facebook Store No No Yes
SMS 1000 10000 15000
Automatic On-Page SEO No No Yes
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DETAILED DIFFERENCES IN PLANSPlan Starter Express Professional
Price Per Month FREE INR 3,000.00 INR 7,000.00
Marketplaces Integration
eBay, Tradus, Shopclues, Shopwok
Coming Soon! Coming Soon! Coming Soon!
Transaction Fees on Marketplace Orders (in addition to commissions
payable to marketplaces)
0% 6% 5%
Product Feeds
Junglee.com, ComparetheBazaar, CompareIndia, PriceDekho
Coming Soon! Coming Soon! Coming Soon!
Payment Gateways SupportedCCAvenue, PayU, Techprocess, EBS, ZaakPay, PayTM, PayPal
Supported Supported Supported Can IntG
Payment Gateway Registration Fees (EBS) INR 8,000.00 INR 8,000.00 INR 8,000.00
Payment Gateway Transaction Fees (EBS)Payable to Payment Gateway
TBQ TBQ TBQ
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DETAILED DIFFERENCES IN PLANSPlan Starter Express Professional C
Price Per Month FREE INR 3,000.00 INR 7,000.00
Intelligent Shipping and Logistics Management
BlueDart, Fedex (Domestic and International), Aramex, FirstFlight, DHL-Domestic and International Shippers Supported
-Automatic AWB Allocation
-Automatic Tracking
-Automatic Status Changes
-Automatic SMS Triggers
-COD Pin Code Look Up
-Shipment Booking
No No Yes
Standard Shipping and Logistics Management
-Ability to Manually Add AWB to Orders
-Ability to Print Shipping Label with Barcode As per Courier Company
Specification
Yes Yes Yes
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SMARTSTORE GOES INTERNATIONAL
January 2013
March 2013
May 2013
Present
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FUTURE PLANS
Regional
Offices Across
India Strengthen International
& Domestic Affiliates
Ramp Up Offline andOnline Marketing
Activities
Streamlined Support and
Store Setup Staff
Feet on the Street for
Direct Sales for biggerbrandsTechnology
Investments
Offer
Marke
Integr
Weave
and
Com
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get in touch
(+91) 90156-44441
www.smartstore.in
Facebook.com/smartstoreindia
Twitter.com/smartstoreindia
11A, Lane 3, Westend Marg
Saidulajab, Near Saket Metro
New Delhi - 110030
https://maps.google.com/maps?q=saidulajab+new+delhi&hl=en&ll=28.521985,77.206657&spn=0.012104,0.022724&sll=37.0625,-95.677068&sspn=44.47475,93.076172&hq=saidulajab&hnear=New+Delhi,+Delhi,+India&t=m&z=16