Alabama EBTQuick Reference Guide for VeriFone® Vx510 Terminal
1) Press Logon Clerk .
2) Enter clerk ID number (4 digit number)then press .
3) Enter clerk password (4 to 8 numbers)then press .
(ScreenflashesDialing ...Connected, Sending, Receiving.)
4) Press any key to begin transactions.
Settle/Clear Voucher Transaction
Log On Terminal
Manual Voucher Processing
1) Press Retailer Options .
2) Press for Logon / Logoff Clerk.
3) Press for Logoff Clerk.
Retailer Call Center 1-800-477-8604
Log Off Terminal
Retailer Options #1
1-Logon / Logoff Clerk
2-Reports
3-Shift Totals
4-Void Last Tran
5-Reprint Last Recpt
Back Main
Logon / Logoff Clerk
Current Clerk: XXXX
1-Logon Clerk
2-Logoff Clerk
Back Main
Fill in the form as follows: 1. Retailer prints the recipient’s EBT card number.2. Retailer prints the recipient/cardholder’s name.3. Retailer prints store name.4. Retailer prints store address.5. Retailer prints city, state, and zip code.6. Retailer checks reason for using manual voucher.7. Retailer prints the store’s seven-digit FNS authorization
number.8. Retailer prints the amount of the transaction. Retailer
cannot alter this amount after the authorization call.9. Retailer checks type of transaction.
10. Retailer calls for voucher authorization number.11. Retailer prints the voucher authorization number
here. This is the number received from the ARU or CallCenter.
12. Recipient signs here. Only authorized persons maysign the voucher.
13. Retailer (checker or front-end supervisor) signs themanual voucher.
14. Retailer prints the date of the transaction.15. Retailer gives copy of voucher to recipient.
The manual voucher must clear within 15 calendar days after the date of telephone authorization. If the retailer does not clear the manual voucher within 15 calendar days after receiving telephone authorization, the authorization number expires. The liability for the transaction will then rest with the retailer.
1) Press Retailer Options .
2) Press the purple button under the ()arrow to scroll down to Retailer Options#2.
3) Press for Voucher Clear.
4) Press for Food Stamp.
5) Enter Card Number then press .
6) Enter Voucher Number then press .
7) Enter Voucher Authorization Numberthen press .
8) Press for Purchase or for Return. If Return, terminal prompts for aSupervisor ID and password.
9) Enter Purchase Amount.(ScreenflashesDialing ...Connected, Sending, Receiving.)
Retailer Options #1
1-Logon / Logoff Clerk
2-Reports
3-Shift Totals
4-Void Last Tran
5-Reprint Last Recpt
Back Main
Retailer Options #2
1-Voucher Clear
2-Clerk Maintanance
3-Ret Receipt Copies
4-Terminal Config
Back Main
Voucher Clear
1-Food Stamp
Back Main
FS Voucher Clear
Enter Card Number
---------------
Back Main
FS Voucher Clear
Voucher #
---------------
Back Main
FS Voucher Clear
Voucher #
---------------
Auth #:------
Back Main
FS Voucher Clear
Voucher Type
1-Purchase
2-Return
Back Main
FS Voucher Clear
Type: Purchase
Enter Amount
$----
.--
Back Main State and Local Solutions goEBT-AL-1214
OFFLINE FOOD BENEFIT VOUCHER
Federal regulations prohibit representation of this voucher by retailer if voice authorization is denied.
In signing this voucher, I believe the food benefitsare available for the full amount of this transaction.
Fri 01/03/14 12:00am
- TERMINAL LOGGED OUT -
Logon Clerk F3
Retailer Options F4
Logon Clerk
Clerk ID: _ _ _ _
Back Main
Logon Clerk
Clerk ID: XXXX
Back Main
Password:_ _ _ _ _ _ _ _
Logon Clerk
APPROVED
Clerk XXXX Logged On
Keep retailer receipt
for records
<<Press Any Key>>
Fri 01/03/14 12:00am
SWIPE CARD to Begin.
Manual Entry F3
Retailer Options F4
1QZ.
2ABC
Fri 01/03/14 12:00am
SWIPE CARD to Begin.
Manual Entry F3
Retailer Options F4
1QZ.
1QZ.
1QZ. 2ABC
SNAP Benefit Purchase1) Swipe EBT card or press Manual
Entry to manually enter card number.
Note: The card must be present for manual entry.
2) Press to select Food Stamp Purchase.
3) Enter purchase amount and press .
4) Customer enters PIN on the PINpad and presses .
5) Approved Transaction. Dispense goods. Give the receipt to customer.
Reprint Last Receipt1) Press Retailer Options .
2) Press to select Reprint Last Receipt.
Select Transaction
1-Foodstamp Purchase
2-Foodstamp Return
3-Balance Inquiry
Main
SCAN OR ENTER ITEM #
Qty TotlSubtotal: 0.00
Food Stamp Purchase
APPROVED
DISPENSE GOODS
Give receipt to
CUSTOMER.
<<Press Any Key>>
Food Stamp Purchase
Enter Amount
$----
.--
Main
Retailer Options #1
1-Logon / Logoff Clerk
2-Reports
3-Shift Totals
4-Void Last Tran
5-Reprint Last Recpt
Back Main
Select Transaction
1-Foodstamp Purchase
2-Foodstamp Return
3-Balance Inquiry
Main
Food Stamp Return
* OVERRIDE REQUIRED
Suprv ID:XXXX
Password: --------
Main
Food Stamp Return
Enter Amount
$----
.--
Main
Food Stamp Return
* OVERRIDE REQUIRED
Suprv ID:----
Main
Food Stamp Return
$ XX.XX
Waiting for Customer
to ENTER PIN ...
Main
Food Stamp Return
APPROVED
ACCEPT GOODS
Give receipt to
CUSTOMER.
<<Press Any Key>>
SNAP Benefit Return1) Swipe EBT card or press Manual
Entry to manually enter card number.
2) Press to select Food Stamp Return.
3) Enter supervisor ID and press .
4) Enter supervisor password and press .
5) Enter return amount and press .
6) Customer enters PIN and presses . (ScreenflashesDialing ...Connected, Sending,
Receiving.)
7) Approved Transaction. Give the receipt to customer. Accept returned items.
SuppliesThe VeriFone Vx510 can use either of the following types of single ply thermal-sensitive replacement paper:• CRM0039 - High grade thermal paper, 2 1/4 inch (57 mm), or• CRM0027 - Medium grade thermal paper, 2 1/4 inch
Void Last Transaction1) Press Retailer Options.
2) Press for Void Last Tran.
3) Press for Yes and proceed to the next screen or press for No to return to previous menu.
4) Enter supervisor ID and press .
5) Enter supervisor password and press .
6) Enter card number or swipe card from last transaction.
(ScreenflashesDialing ...Connected, Sending, Receiving.)
7) Approved Transaction. Give the receipt to customer.
Retailer Options #1
1-Logon / Logoff Clerk
2-Reports
3-Shift Totals
4-Void Last Tran
5-Reprint Last Recpt
Back Main
Last Tran:
(Type of Transaction)
$ XX.XX
Void Tran?
Back Main
1-Yes
2-No
Void Last Tran
* OVERRIDE REQUIRED
Suprv ID:----
Back Main
Void Last Tran
* OVERRIDE REQUIRED
Suprv ID:XXXX
Password:--------
Back Main
Void Last Tran
Swipe ot type card
number from last
transaction.
Back Main
Void Last Tran
APPROVED
Void Successful
Give receipt to
CUSTOMER.
<<Press Any Key>>
Fri 01/03/14 12:00am
SWIPE CARD to Begin.
Manual Entry F3
Retailer Options F4
Fri 01/03/14 12:00am
SWIPE CARD to Begin.
Manual Entry F3
Retailer Options F4
Fri 01/03/14 12:00am
SWIPE CARD to Begin.
Manual Entry F3
Retailer Options F4
Fri 01/03/14 12:00am
SWIPE CARD to Begin.
Manual Entry F3
Retailer Options F4
1QZ.
5JKL
2ABC
1QZ.
2ABC
4GHI