Alabama EBT Quick Reference Guide for VeriFone ® V x 510 Terminal 1) Press Logon Clerk . 2) Enter clerk ID number (4 digit number) then press . 3) Enter clerk password (4 to 8 numbers) then press . (Screen flashes Dialing ...Connected, Sending, Receiving.) 4) Press any key to begin transactions. Settle/Clear Voucher Transaction Log On Terminal Manual Voucher Processing 1) Press Retailer Options . 2) Press for Logon / Logoff Clerk. 3) Press for Logoff Clerk. Retailer Call Center 1-800-477-8604 Log Off Terminal Retailer Options #1 1-Logon / Logoff Clerk 2-Reports 3-Shift Totals 4-Void Last Tran 5-Reprint Last Recpt Back Main Logon / Logoff Clerk Current Clerk: XXXX 1-Logon Clerk 2-Logoff Clerk Back Main Fill in the form as follows: 1. Retailer prints the recipient’s EBT card number. 2. Retailer prints the recipient/cardholder’s name. 3. Retailer prints store name. 4. Retailer prints store address. 5. Retailer prints city, state, and zip code. 6. Retailer checks reason for using manual voucher. 7. Retailer prints the store’s seven-digit FNS authorization number. 8. Retailer prints the amount of the transaction. Retailer cannot alter this amount after the authorization call. 9. Retailer checks type of transaction. 10. Retailer calls for voucher authorization number. 11. Retailer prints the voucher authorization number here. This is the number received from the ARU or Call Center. 12. Recipient signs here. Only authorized persons may sign the voucher. 13. Retailer (checker or front-end supervisor) signs the manual voucher. 14. Retailer prints the date of the transaction. 15. Retailer gives copy of voucher to recipient. The manual voucher must clear within 15 calendar days after the date of telephone authorization. If the retailer does not clear the manual voucher within 15 calendar days after receiving telephone authorization, the authorization number expires. The liability for the transaction will then rest with the retailer. 1) Press Retailer Options . 2) Press the purple button under the () arrow to scroll down to Retailer Options #2. 3) Press for Voucher Clear. 4) Press for Food Stamp. 5) Enter Card Number then press . 6) Enter Voucher Number then press . 7) Enter Voucher Authorization Number then press . 8) Press for Purchase or for Return. If Return, terminal prompts for a Supervisor ID and password. 9) Enter Purchase Amount. (Screen flashes Dialing ...Connected, Sending, Receiving.) Retailer Options #1 1-Logon / Logoff Clerk 2-Reports 3-Shift Totals 4-Void Last Tran 5-Reprint Last Recpt Back Main Retailer Options #2 1-Voucher Clear 2-Clerk Maintanance 3-Ret Receipt Copies 4-Terminal Config Back Main Voucher Clear 1-Food Stamp Back Main FS Voucher Clear Enter Card Number --------------- Back Main FS Voucher Clear Voucher # --------------- Back Main FS Voucher Clear Voucher # --------------- Auth #: ------ Back Main FS Voucher Clear Voucher Type 1-Purchase 2-Return Back Main FS Voucher Clear Type: Purchase Enter Amount $ ---- . -- Back Main State and Local Solutions goEBT-AL-1214 OFFLINE FOOD BENEFIT VOUCHER Federal regulations prohibit representation of this voucher by retailer if voice authorization is denied. In signing this voucher, I believe the food benefits are available for the full amount of this transaction. Fri 01/03/14 12:00am - TERMINAL LOGGED OUT - Logon Clerk F3 Retailer Options F4 Logon Clerk Clerk ID: _ _ _ _ Back Main Logon Clerk Clerk ID: XXXX Back Main Password:_ _ _ _ _ _ _ _ Logon Clerk APPROVED Clerk XXXX Logged On Keep retailer receipt for records <<Press Any Key>> Fri 01/03/14 12:00am SWIPE CARD to Begin. Manual Entry F3 Retailer Options F4 1 QZ. 2 ABC Fri 01/03/14 12:00am SWIPE CARD to Begin. Manual Entry F3 Retailer Options F4 1 QZ. 1 QZ. 1 QZ. 2 ABC