St. John's Delivering Excellence
By Mayor Dennis O'KeefeChair, Cruise St. John'sOct 13 2011
Award Winning Port
• 2010 Winner " Best Port Welcome" by Dream World Cruise Destinations Magazine
• St. John’s selected as one of five ports, along with Bali, Indonesia; Cobb, Ireland; Guadeloupe; and Koper, Slovenia
What Makes St. John's an Award Winning Port?
• Local Partnerships
• Cruise Line Partnerships
• A Strong Destination
• We Go The Extra Mile
• It's About The Little Things
• Vibrant and Evolving
• Safe Haven for Mariners
What Makes St. John's an Award Winning Port?
Local Partnerships
• St. John's Cruise Committee
• Comprised of City Departments, St. John’s Port Authority, CBSA, Tour Operators, Ships Agents, Downtown Development Association, Major Attraction's Operators, Taxi Industry, Destination St. John’s, RNC etc.
• Plan and prepare for each visit
• Cooperate and share information
• Communicate
• Anticipate
What Makes St. John's an Award Winning Port?
Cruise Line Partnerships
• We meet
• We communicate
• We listen
• We act
What Makes St. John's an Award Winning Port?
A Strong Destination
• Safe & Secure
• Friendly & Hospitable
• Culture & Heritage
• Scenery & Natural Environment
• Ships Dock Downtown
• Shopping
• Unique Shore Excursions
• Award Winning Destination Management Companies
• Modern Infrastructure
What Makes St. John's an Award Winning Port?
We go the Extra Mile
• Welcome Entertainment
• Tourism Desk onboard vessel
• RNC Mounted Unit dockside and throughout downtown
• Ambassadors in uniform dockside and downtown
• Onboard Entertainment for Home Porting vessels
• Freedom of the Seaport Ceremony to celebrate Inaugural Visits
• Farewell Musket Salute
What Makes St. John's an Award Winning Port?
It's About the Little Things
• Welcome and directional signs on
harbour apron and downtown
• Welcome signs in windows of downtown merchants
• Parks Canada Signal Flags of welcome flags Cabot Tower
• Flags dockside
• Banners and flowers
• Downtown & dockside clean up
• Research
Why is St. John's an Award Winning Port?
Vibrant and Evolving
• Industry partners product development initiatives such as …
• National Geographic Map Guide Project
• Recruitment Party
• Weapons of Warfare
• Fort Cape Spear
• Bunkers and Berries Program
• Quidi Vidi Craft Incubator
• The Rooms and Johnson GeoCentre Exhibits
What Makes St. John's an Award Winning Port?
Safe Haven for Mariners
• Sheltered Port
• Convenient Location
• Ability to Mobilize Partners
Thank You