LAWN MAINTENANCE – Our seasonal Lawn Maintenance vendors are responsible for the full service landscape maintenance at properties,including grass cuts, shrub trimming, edging, and tree trimming. Vendors follow FHA regulations, generally cutting grass every two weeksin season, or according to client instructions and investor guidelines.

SNOW REMOVAL – Our seasonal snow vendors perform removal services at a property when snow accumulation exceeds 3 inches (or perlocal code/ordinance.) Additionally our vendors may apply ice melt agents to sidewalks and similar surfaces to prevent ice build-ups.

FIELD INSPECTIONS – Our network of field inspectors provide regular interior and exterior reports about the state of our clients’ properties. This can include occupancy checks, damage reporting, or following up on insurance repairs to confirm completion.

FieldInspectionsTypes: • Exterior Inspections • Interior Inspections • Contact Attempt Inspections • Insurance Loss Inspections • FEMA Inspections • Broker Check Inspections

PROPERTY PRESERVATION – Our Property Preservation (P&P) vendors help maintain the value of our clients’ asset fromvacancy to foreclosure sale, or until a property conveys back to HUD. This includes lock changes, winterizations, yard maintenance.Additionally, our P&P vendors evaluate damages to properties and provide bids for their company to perform necessary repairs.

Worktypesincludesthefollowing: • Initial Secure/Lock Changing • Winterization • Minor Repairs • Yard Maintenance • Debris Removal on Post-Sale FHA Properties • Roof Inspections and Minor Roof Repairs

REAL-ESTATE OWNED PROPERTY MAINTENANCE – Our Real-Estate Owned (REO) vendors help maintain the marketable condition ofproperties owned by our clients, and being marketed by brokers.

Worktypesincludethefollowing: • Property Trash Outs • Initial and Recurring Maid Services • Landscaping and Yard Maintenance • Broker Communication • Minor Repairs

LARGE SCOPE HOME REPAIRS – Our Estimates and Repairs line provides work to licensed general contractors capable of handlinghigh scale construction projects at residential properties. This can include:

• Structural Repairs • Demolition • Complete Rebuild • Fire Damage • Mold Remediation • Electrical • Plumbing • HVAC

Companies applying for work in this line must have at least: - Proper Licensure for the Area in Which They Will Work - HVAC Repair/Replacement Capabilities - Plumbing Repair/Replacement Capabilities - Roof Repair/Replacement Capabilities

SERVICE LINE DESCRIPTION