1Wednesday, March 28th, 2007
SaaS in the eyes of SaaS in the eyes of the userthe user
Aviram EisenbergAviram EisenbergCEO, IgniteCEO, Ignite
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PLM/SDM Objectives
Single View of all Software Development project life cycle aspects
Effective onsite-offshore communication Keep in control of project
budget/schedule/metrics Transparent to the customer Highly accessible Support for Agile Development
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Why SaaS?
Web based – highly accessible No hosting overhead No administration overhead Low cost – standard version is free of charge! Free upgrades Pay as you grow model
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A Lighthouse in the mist
Dashboard Project/Tasks management Resource management Requirement management Issue tracking Change management Test management Defect management Document management Time management Customized Reporting Module
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Dashboard
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Project Management
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Requirements Management
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Tests Management
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Defect Management
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Time Management
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Customized Reports
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Security
Limited control over security measures The corporate data is co-located with our
competitors’ data! Who is viewing the corporate data? On the other hand, it’s only psychological fear
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Customization
Generic product vs. customized product Change requests that are not popular receive
low priority New features requests
– Integration with version control systems– Bidirectional Links to wiki– Audit trail
Customized work flow
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Interfaces To External Platforms
Interface to and from MS Project Export R&D metrics to external Data
Warehouse Integration with IDE Integration with version control systems Integration with defect management systems
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Backup & Recovery
Limited control over backup measures Where are the backup sets? Who is responsible for the recovery?
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Upgrades
Downtime during upgrades vs. seamless upgrades
Limited control over downtime periods
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Support
A product oriented company may have difficulties providing effective service– Online support– 24X7 Support– Knowledge base– User Manuals– Training
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Performance & Usability
The communication is over the WAN Web-based application
– Use of Ajax– Integration with MS Project, Word, Excel
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Branding
Logo Corporate look & feel Terminology
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Wednesday, March 28th, 2007
Aviram EisenbergAviram EisenbergCEO, IgniteCEO, [email protected]
The outcome of a cooperation is not by sharing the limited opportunities exist but creating a new abundance where it was not previously showed.
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