Responding to Bias with the
STAR TreatmentDebbie Artis, MA
Janette De La Rosa Ducut, Ed.D.
Colleen Farnham, BA, SPHR
Julia Jenkins
Introduction
What is bias?
Introduction
ProblemThe effects of bias:
UCPD reports 6 incidents in 2008
UC litigated 89 discrimination cases
Psychological impact
Workplace impact
Solution
Brochure WebsitePoster
Solution
TrainingModule
RisksPoor receptionBackfireOffensiveResistance to changeImplementationMiscommunicationAssumptionsLack of resources“Just another fad”
BenefitsEducational opportunity
Senior management training
Implementation of best practices
Opportunity for creation of training program
Creation of a diversity culture
Measures
Level I
Reaction
Level II
Learning
Summary
