Responding to Bias with the STAR Treatment

Responding to Bias with the

STAR TreatmentDebbie Artis, MA

Janette De La Rosa Ducut, Ed.D.

Colleen Farnham, BA, SPHR

Julia Jenkins

Introduction

What is bias?

Introduction

ProblemThe effects of bias:

UCPD reports 6 incidents in 2008

UC litigated 89 discrimination cases

Psychological impact

Workplace impact

Solution

Brochure WebsitePoster

Solution

TrainingModule

RisksPoor receptionBackfireOffensiveResistance to changeImplementationMiscommunicationAssumptionsLack of resources“Just another fad”

BenefitsEducational opportunity

Senior management training

Implementation of best practices

Opportunity for creation of training program

Creation of a diversity culture

Measures

Level I

Reaction

Level II

Learning

Summary