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Assessing the Impact of IT in Supply Chain Management Process
QUALITATIVE RESEARCH METHODS
Presented To the Faculty Of The
Department of Master in Business Administration
IQRA University !ulshan "ampus
In The Fulfillment of "ourse #Research Method$
MBA Pro%ram
&prin% '()*
Submitted to:
Dr+ Fero, &iddi-ui
By:
.amran Uddin /0*123
4amranpasha0(5%mail+com
O6ais Ma7id /89')3
o6ais))''5%mail+com
&yed Talal :asan /82*23
stalalh5hotmail+com
mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]
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CONTNTS
Serial
NumberTopic
Page
Number
) Ac4no6led%ement 1
' Introduction 2
1 &upply "hain Mana%ement Overvie6 29
2 IT as an ;na
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Ac!no"ledgement
We would like to ofer our special thanks to our acilitator, Dr. Feroz Siddiqui or
his support, assistance and direction that helped us to accomplish our obecti!e
o conducting this research in the area o assessing the impact o "# in the suppl$
chain management. %is willingness to gi!e his time so generousl$ has been !er$
much appreciated.
We would also like to thanks, inter!iewee, our parents & riends or their great
support and ne!er ending guidance.
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Assessing the Impact of IT in Supply Chain Management Process
Introduction
A supply chain consists of net6or4s of participants and channels of different functions from inside as 6ell as
outside an or%ani,ation that affect the desired outcomes of the supply chain+ &upply chain mana%ement /&"M3
involves coordinatin% and inte%ratin% activities and processes amon% different
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The t6o ma7or understandin%s of &"M are one sees &"M as a lo%isticsoriented concept 6hich comprises inter
company lo%istics /He
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G Distri
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&chle%el and &mith /'((*3 ar%ue that technolo%y is a 4ey for the success of &"M systems and indicate that the
successful supply chain inte%ration positively influences the companiesJ stoc4 mar4et performance+
evertheless they state that all pro7ects 6hich aim at enhancin% the supply chain performance must
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Functional roles o "# in S'(
#ransaction )*ecution 'ollaboration
'oordination
Decision Support
In the seven principles of &"M Anderson etal /)==93 pointed out that it is necessary to develop a supply chain
6ide technolo%y strate%y that supports multiple levels of decision ma4in% and %ives a clear vie6 of the flo6 of
products services and information+ For this an IT system that inte%rates capa
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To6ill /)==83 sums up NTo survive let alone 6in a company must
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'+' million customers in .arachi and in the near
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system is endor mana%ement enaendor mana%ement helps to select the ri%ht vendors cate%ori,e the vendors to ensure the ri%ht
contract create relationship and also determine the ideal num
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T%ans#o%tationo%istics plays a vital role in &"M for any or%ani,ation+ Transportation itself a part of lo%istics
mana%ement+ Or%ani,ations used transportation as per their re-uirement+ Different modes of
transportations have
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Resea%che%(s Conc&sion)It is concluded that Return mana%ement is one of the difficult phase for an or%ani,ation+ Reverse
lo%istics process determines the recollection from customers s6aps return of materials
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matter leads to6ards stron% decision ma4in%+ Proper assessin% the information and meanin%ful data
helps in proper plannin% and schedulin%+ Decision ma4in% should
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Manufacturin% process produces and supplies products to the distri
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It is concluded that product development process is essential part for an or%ani,ation in order to
launched and developed their product 6ithin the mar4et effectively+ Proper strate%y leads the product
name raised in the mar4et+ "ommerciali,ation process helps the product to launched amon% the
consumers+ It depend on or%ani,ation that 6hich type of strate%y they are %oin% to follo6 in order to
commerciali,e it+
Conclusion , $ecommendations:
Benefits of IT in &"M are multitude and vary in the conte?t of their implementation+ Moreover as the
use of IT is closely related to process chan%es most of the
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References
AndersonDavid+Britt+Fran4;+andFavre+DonavonK/)==83NThe sevenprinciplesof&upply
"hainMana%emento%istics Mana%ement" , SupplyChain ManagementReview,April )==8
AuramoKaanaEKouni.auremaaand.ariTans4anen/'((*3+NBenefits ofITin&upply
"hainMana%ementAne?plorativestudy ofpro%ressive companiesN International Journal of
PhysicalDistributionan!ogistics Management "##$E 1*'EAcademicResearchione6ins4i:+ /'((23N&upplychain and theol+)*o+9&eptem
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ee"hristopher.un"han%eeKae ho:an/)===3NAHe
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Thon%chattu "ha4thon% PanuBurana7aru4orn /'((83NTheUtilisationofe
ToolsofInformationTechnolo%yTo6ardsThorou%h&upply "hain Mana%ement$ -aresuan1niversityResearch
Conference Thailand
To6illD+/)==83NTheseamlesssupply chainthe predatorsstrate%ic
advanta%eN InternationalJournalofechnologyManagement >ol+)1 o+ ) pp+ 18*9+
UDDIOr%ani,ation /'((23availaanOlden
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Appendi- A . IT Solutions to SCM
-isting IT Solutions and Applications for SCM
Eect%onic Data Inte%chan!e /EDI0
Introduced in the )=8(s and populari,ed in the )=0(s ;lectronic Data Interchan%e /;DI3 technolo%y has
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Ba% Codin! + Scanne%
Bar "odes are the representation of a num
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In addition to the hu%e costs that are involved in procurin% an ;RP application installation of such systems 6ill
entail 6idespread chan%e 6ithin the or%ani,ation+ It 6ill have implications in terms of Business Process
Reen%ineerin% /BPR3 chan%es in or%ani,ational structure people and chan%e mana%ement+ Many companieshave
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Transportation Mana%ement &ystems provide more visi
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Modern inventory mana%ement systems must have the a
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The ta% is a microchip connected to a small antenna+ The chip can capture a certain amount of data+ The radio
6aves via 6hich the ta% and the reader communicate 6ith each other can vary from lo6 fre-uency /)'* .:,3 to
micro6ave fre-uency /9 !:,3+ In the vie6 of Hachter and Pleysier /'((23 the impact of RFID from a supply
chain perspective includes supply chain inversion pressure on inventory increased re%ulation and le%islation
cost control connectivity and visi
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tool for
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e-uipment orderin% to 4eep costs do6n as 6ell as food stora%e facilities+ These a%ents usually monitor comple?
computer net6or4s that can 4eep trac4 of the confi%uration of each computer connected to the net6or4+
A%ent
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V The conse-uences of different decision alternatives %iven past e?perience in a conte?t that is descri
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The Universal Description Discovery and Inte%ration /UDDI3 protocol is one of the ma7or
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"ustomers of Ama,on interact 6ith its 6e
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E3*%oc&%e"ent)
The term procurement is used to descri
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;lectronic &upply "hains /;&"3 refers to those supply chains that are electronically facilitated irtual &upply "hains />&"3 these are reali,ed in t6o forms ;DIA3 6hereas the
Internet %enerally connects firms throu%h open net6or4s 6hich use standard protocols+ The ;&" lin4s tradin%
partners to allo6 them to
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Appendi- ( B
Q&estionnai%e)+ In 6hat areas of supply chain mana%ement IT is
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• :o6 much they use IT in vendor selection Process
))+ :o6 IT helps in providin%
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APPN)I1 ( C
)ate: *th May '()*
2ocation .;lectric ⁢ Area
2ength: 2'((((
$espondent: Danish Bai% /Deputy !eneral Mana%er &upply "hain3
Inter#ie"er: .amranuddin
Transcribers: O6ais Ma7id &yed Talal :asan
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Appendi- ( )
S&""a%, Me"o
• He started this assi%nment for the research -uestion #:o6 to assess the level of implementation of IT
6ithin &upply "hain Mana%ement process$!iven us endor Mana%ement+ :e shared his e?perience a
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Appendi- (
E"ai Confi%"ation
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Appendi- . *
Co#, of Re2&est Lette%
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