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Page 1: PROBLEM SOLVING - Arizona Commerce Authority · cycle for problem solving • How to use the A3 form to collect your thoughts and act • Examples for manufacturing, service, and

PROBLEM SOLVING PLAN-DO-CHECK-ACT (PDCA) and USING AN A3 FORM

in MANUFACTURING, SERVICE and THE OFFICE

Wednesday, October 10TH

• Plan-Do-Check-Act (PDCA) cycle for problem solving

• How to use the A3 form to collect your thoughts and act

• Examples for manufacturing, service, and office applications

• Additional problem solving tools

EVENT TIME 9:00am - 11:30am

COST $49 includes lesson

handouts, coffee, fruit, and pastries

WHERE Arizona

Commerce Authority118 N 7TH Avenue

Suite 400 Phoenix, AZ 85007

WHO Executive Teams,

Managers, Supervisors,

Engineers

RSVP to: [email protected]

Page 2: PROBLEM SOLVING - Arizona Commerce Authority · cycle for problem solving • How to use the A3 form to collect your thoughts and act • Examples for manufacturing, service, and

All guests please park on the first two floors of the parking garage and proceed to Building 3.

To gain access to our offices on the 4th floor, please push the intercom button located between the two elevators in the lobby of the building and our receptionist will buzz you up to our office.

If for some reason the intercom is not working, please contact Alisa Centeno directly at 602-845-1200.


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