ASQ& PROBABILISTIC
TECHNOLOGY
March 4, 2008Presented by: Brian LeHouillier, ASQ
Leadership
• ASQ is the world's leading membership organization devoted to quality
• Over 4.3 million visitors in 2007
Leadership• ASQ is the world’s largest
professional association of quality practitioners - more than ~95,000 members
• Organizational Membership touches over 1 million people
• 14 Independent Certifications recognized worldwide
• Through Quality Press, ASQ is the world’s largest publisher of quality related books, journals, and standards
Leadership
ASQ seeks out prominent organizations and affiliations to champion quality initiatives…
• American Customer Satisfaction Index (ACSI)• ANAB - ANSI-ASQ National Accreditation Board• NIST – Malcolm Baldrige National Quality Award• PTC – Probabilistic Technology Council• RABQSA International• U.S. Standards Group on Quality, Environment,
Dependability, Statistics and Social Responsibility • Full time advocacy presence in Washington DC
Community
Forum/Division Members
Associate Members
Regular Members
Senior Members
Fellow Members
ASQ member community is comprised of individual and
organizational quality professionals, offering flexible
choices of involvement and affiliation within the Society and
quality movementStudent
Members
Living Community
Sustaining Members
Organizational Members
Organizational Members
Community
• Aviation/Space & Defense Aviation/Space & Defense
• Customer-SupplierCustomer-Supplier
• EducationEducation
• Human Development & LeadershipHuman Development & Leadership
• Lean EnterpriseLean Enterprise
• Measurement QualityMeasurement Quality
• Quality AuditQuality Audit
• Quality ManagementQuality Management
• Service QualityService Quality
• Six SigmaSix Sigma
• Student BranchesStudent Branches
• Team & Workplace ExcellenceTeam & Workplace Excellence
Knowledge exchange and advanced learning that promote
best practices throughout organizations.
250 sections, 25 divisions/forums, and
14 networking communities
CommunityProbabilistic Technology Community
• Web-based• Open to the public• Provides access to:
• Vision, Mission and Direction• Governance Structure• Committee Members & Documentation• Materials and Curriculum• Products & Services• Events• Articles & Case Studies• Hot issues
Resources
Training
Books,Journals
Standards
Certifications
QIC
Conferences
ASQ has created a complete portfolio
to achieve
Performance Excellence
Knowledge• We are the single most comprehensive base
of quality knowledge in the world.– More than 34,000 articles of knowledge– 25 industry specific Forums & Divisions that develop the
Body of Knowledge (BoK)
• More quality related books, magazines, U.S. standards and guidance documents have been published by ASQ than any other group
• More than 1,350 case studies have been documented, validated, and published
• All content is peer reviewed – assuring unbiased and accurate information
Certification A formal recognition by ASQ that an
individual has demonstrated a proficiency within, and comprehension of, a specified body of knowledge at a point in time
• Internationally recognized• Recognition of excellence for 39 years• Endorsed by over 125 organizations• Marketplace requirement• Peer recognition• Personal validation
Key Benefits - Examinees
• Gain new skills and upgrade proficiency• Source of professional and personal pride• Investment in career• Mark of technical excellence• Current with emerging technologies• Discriminator in the marketplace
Certification ProgramsManager Of Quality/Organizational Excellence
(CQM/OE)• Organizational assessments, strategic planning,
project management, customer satisfaction
Certified Quality Improvement Associate (CQIA)• Basic knowledge of quality tools and their uses,
involvement in quality improvement projects
Certified Quality Process Analyst (CQPA)• Analyzes data, uses problem solving tools
Certified Six Sigma Green Belt (CSSGB)• Uses the DMAIC methodologies under the
supervision of a black belt
PT Certification
4
3
2
1
PT Certification4 Tiers
Master – Expert at overall use
Senior Application Engineers – Expert at application
Junior Application Engineers – Intermediate Knowledge
Support Group – Data Gathering & Preparation
STEPS IN TEST DEVELOPMENT
New Cert.approved by ASQ
Test Specifications Workshop
Item-Writing Workshop
Item-Review Workshop
Exam-Review Workshop
ReviewCamera-Ready
Version
Administer Exam
Item Analysis & Scoring Changes Score Exams and
Notify Candidates
Cut-Score Study
New BOK?
Yes
No
Body of Knowledge (BOK) published for Exam Preparation
Summary
• Over 60 years of leadership in the quality field
• Established the PT community• Will be developing guidance documents, a
certification program, and supporting learning offerings.
• Creating awareness and promoting the value of PT
ASQ. Make Good Great®
www.asq.org
www.asq.org/communities/probabilistic-technology/index
Jeanine Becker, PT Community Administrator
QUESTIONS