Probabilistic Technology – Brian LeHouillier, American ...

ASQ& PROBABILISTIC

TECHNOLOGY

March 4, 2008Presented by: Brian LeHouillier, ASQ

Leadership

• ASQ is the world's leading membership organization devoted to quality

• Over 4.3 million visitors in 2007

Leadership• ASQ is the world’s largest

professional association of quality practitioners - more than ~95,000 members

• Organizational Membership touches over 1 million people

• 14 Independent Certifications recognized worldwide

• Through Quality Press, ASQ is the world’s largest publisher of quality related books, journals, and standards

Leadership

ASQ seeks out prominent organizations and affiliations to champion quality initiatives…

• American Customer Satisfaction Index (ACSI)• ANAB - ANSI-ASQ National Accreditation Board• NIST – Malcolm Baldrige National Quality Award• PTC – Probabilistic Technology Council• RABQSA International• U.S. Standards Group on Quality, Environment,

Dependability, Statistics and Social Responsibility • Full time advocacy presence in Washington DC

Community

Forum/Division Members

Associate Members

Regular Members

Senior Members

Fellow Members

ASQ member community is comprised of individual and

organizational quality professionals, offering flexible

choices of involvement and affiliation within the Society and

quality movementStudent

Members

Living Community

Sustaining Members

Organizational Members

Organizational Members

Community

• Aviation/Space & Defense Aviation/Space & Defense

• Customer-SupplierCustomer-Supplier

• EducationEducation

• Human Development & LeadershipHuman Development & Leadership

• Lean EnterpriseLean Enterprise

• Measurement QualityMeasurement Quality

• Quality AuditQuality Audit

• Quality ManagementQuality Management

• Service QualityService Quality

• Six SigmaSix Sigma

• Student BranchesStudent Branches

• Team & Workplace ExcellenceTeam & Workplace Excellence

Knowledge exchange and advanced learning that promote

best practices throughout organizations.

250 sections, 25 divisions/forums, and

14 networking communities

CommunityProbabilistic Technology Community

• Web-based• Open to the public• Provides access to:

• Vision, Mission and Direction• Governance Structure• Committee Members & Documentation• Materials and Curriculum• Products & Services• Events• Articles & Case Studies• Hot issues

Resources

Training

Books,Journals

Standards

Certifications

QIC

Conferences

ASQ has created a complete portfolio

to achieve

Performance Excellence

Knowledge• We are the single most comprehensive base

of quality knowledge in the world.– More than 34,000 articles of knowledge– 25 industry specific Forums & Divisions that develop the

Body of Knowledge (BoK)

• More quality related books, magazines, U.S. standards and guidance documents have been published by ASQ than any other group

• More than 1,350 case studies have been documented, validated, and published

• All content is peer reviewed – assuring unbiased and accurate information

Certification A formal recognition by ASQ that an

individual has demonstrated a proficiency within, and comprehension of, a specified body of knowledge at a point in time

• Internationally recognized• Recognition of excellence for 39 years• Endorsed by over 125 organizations• Marketplace requirement• Peer recognition• Personal validation

Key Benefits - Examinees

• Gain new skills and upgrade proficiency• Source of professional and personal pride• Investment in career• Mark of technical excellence• Current with emerging technologies• Discriminator in the marketplace

Certification ProgramsManager Of Quality/Organizational Excellence

(CQM/OE)• Organizational assessments, strategic planning,

project management, customer satisfaction

Certified Quality Improvement Associate (CQIA)• Basic knowledge of quality tools and their uses,

involvement in quality improvement projects

Certified Quality Process Analyst (CQPA)• Analyzes data, uses problem solving tools

Certified Six Sigma Green Belt (CSSGB)• Uses the DMAIC methodologies under the

supervision of a black belt

PT Certification

4

3

2

1

PT Certification4 Tiers

Master – Expert at overall use

Senior Application Engineers – Expert at application

Junior Application Engineers – Intermediate Knowledge

Support Group – Data Gathering & Preparation

STEPS IN TEST DEVELOPMENT

New Cert.approved by ASQ

Test Specifications Workshop

Item-Writing Workshop

Item-Review Workshop

Exam-Review Workshop

ReviewCamera-Ready

Version

Administer Exam

Item Analysis & Scoring Changes Score Exams and

Notify Candidates

Cut-Score Study

New BOK?

Yes

No

Body of Knowledge (BOK) published for Exam Preparation

Summary

• Over 60 years of leadership in the quality field

• Established the PT community• Will be developing guidance documents, a

certification program, and supporting learning offerings.

• Creating awareness and promoting the value of PT

ASQ. Make Good Great®

www.asq.org

www.asq.org/communities/probabilistic-technology/index

Jeanine Becker, PT Community Administrator

QUESTIONS