Your Dispute Resolution SolutionAutomated post-transaction fraud management that prevents and recovers revenue lost to fraud.
Copyright 2016 Chargeback.com, Inc.
Gain understanding with Reporting
Recover lost revenue with Responses
Protect merchant accounts with Alerts
Automate comprehensive and timely chargeback responses with custom workflows that recover more lost revenue with less effort in a shorter period of time.
Bring your transactional data into a dashboard that equips your team with the visual data, notifications and insights to make informed decisions and improve fraud filters.
Enhanced notifications with business rules that trigger automatic and powerful actions like instant gift card deactivation, cancel recurring billing, and suspend services.
Prevent lost revenue with Alerts
Recover lost revenue with Responses
Gain understanding with Reporting
Call or visit us online for pricing
(888) 808-8447 | chargeback.com
Copyright 2016 Chargeback.com, Inc.
Intercept customer disputes and take action.
Alerts are advanced warning a customer’s account has been compromised or they’re initiating a product related dispute.
You can accept the dispute or issue a refund
Either way, additional business rules can be immediately worked to cancel accounts, reroute shipments, disable services, deactivate gift cards and much more.
Prevent fulfillment of goods
Chargeback can programmatically or manually work any business rule. Pricing varies by industry
Refund the customer
Deactivate gift cards
Reroute shipments
Alerts
Customer initiates dispute with bank
Chargeback intercepts the dispute before it’s submitted
to your processor
You have 24-72 hours to refund the transaction, cancel fulfillment, or accept the dispute
(888) 808-8447 | chargeback.com
The Alerts Process
Benefits
Copyright 2016 Chargeback.com, Inc.
Automated & scalable revenue recovery.
Responses are powered by a wide range of integrations that allow us to automate the creation award-winning chargeback response documents.
Chargeback can programmatically or manually work any business rule. Pricing varies by industry
Responses
Connect your data sources inside our
web-based application
We’ll pull the data we need to automate win your
chargebacks
Our analysts will scan submissions to ensure
high win rates
(888) 808-8447 | chargeback.com
How it works
• Fraud Scoring • Shipping Provider • Data Sources
• POS and/or Ecomm Platform • Gateway • Processor
We leverage essential data from your sources that we use to recover lost revenue
Each Response goes through Quality Assurance with a team of experienced Chargeback Analysts dedicated to your success.
Our developers, product team, and analysts worked hard together to make integrating your data intuitive and secure. Once we have your data coming in, we use automation and in-house software, in conjunction with expert
eyes to build, review, and submit dispute responses to win your chargebacks.
Copyright 2016 Chargeback.com, Inc.
Insights that drive informed decisions.
Reporting brings your transactional, order and customer data from your Data Sources into a webtool that equips your team with the KPI’s, visual data, notifications and updates.
Chargeback can programmatically or manually work any business rule.
Reporting
(888) 808-8447 | chargeback.com
Visualize all of your data in one place
It’s your data; we provide the tools to analyze it, organize it, and learn from it. Build and export specific report, and add more data sources for a more comprehensive view.
• Identify trends and gain the insights
• Improve fraud scoring & identification
• Address lagging indicators causing chargebacks
DASHBOARD SUMMARY CUSTOM REPORTING NOTIFICATIONS & UPDATES
Get notified of important account activity
• High-chargeback products • How to improve win rate • Progress reports over time
• Repeated fraud activity • Causes for new chargebacks • Ratio nearing the limit