Our Solution | Chargeback

Your Dispute Resolution SolutionAutomated post-transaction fraud management that prevents and recovers revenue lost to fraud.

Copyright 2016 Chargeback.com, Inc.

Gain understanding with Reporting

Recover lost revenue with Responses

Protect merchant accounts with Alerts

Automate comprehensive and timely chargeback responses with custom workflows that recover more lost revenue with less effort in a shorter period of time.

Bring your transactional data into a dashboard that equips your team with the visual data, notifications and insights to make informed decisions and improve fraud filters.

Enhanced notifications with business rules that trigger automatic and powerful actions like instant gift card deactivation, cancel recurring billing, and suspend services.

Prevent lost revenue with Alerts

Recover lost revenue with Responses

Gain understanding with Reporting

Call or visit us online for pricing

(888) 808-8447 | chargeback.com

http://chargeback.com


















































Intercept customer disputes and take action.

Alerts are advanced warning a customer’s account has been compromised or they’re initiating a product related dispute.

You can accept the dispute or issue a refund

Either way, additional business rules can be immediately worked to cancel accounts, reroute shipments, disable services, deactivate gift cards and much more.

Prevent fulfillment of goods

Chargeback can programmatically or manually work any business rule. Pricing varies by industry

Refund the customer

Deactivate gift cards

Reroute shipments

Alerts

Customer initiates dispute with bank

Chargeback intercepts the dispute before it’s submitted

to your processor

You have 24-72 hours to refund the transaction, cancel fulfillment, or accept the dispute


The Alerts Process

Benefits



















































Automated & scalable revenue recovery.

Responses are powered by a wide range of integrations that allow us to automate the creation award-winning chargeback response documents.

Chargeback can programmatically or manually work any business rule. Pricing varies by industry

Responses

Connect your data sources inside our

web-based application

We’ll pull the data we need to automate win your

chargebacks

Our analysts will scan submissions to ensure

high win rates


How it works

• Fraud Scoring • Shipping Provider • Data Sources

• POS and/or Ecomm Platform • Gateway • Processor

We leverage essential data from your sources that we use to recover lost revenue

Each Response goes through Quality Assurance with a team of experienced Chargeback Analysts dedicated to your success.

Our developers, product team, and analysts worked hard together to make integrating your data intuitive and secure. Once we have your data coming in, we use automation and in-house software, in conjunction with expert

eyes to build, review, and submit dispute responses to win your chargebacks.



















































Insights that drive informed decisions.

Reporting brings your transactional, order and customer data from your Data Sources into a webtool that equips your team with the KPI’s, visual data, notifications and updates.

Chargeback can programmatically or manually work any business rule.

Reporting


Visualize all of your data in one place

It’s your data; we provide the tools to analyze it, organize it, and learn from it. Build and export specific report, and add more data sources for a more comprehensive view.

• Identify trends and gain the insights

• Improve fraud scoring & identification

• Address lagging indicators causing chargebacks

DASHBOARD SUMMARY CUSTOM REPORTING NOTIFICATIONS & UPDATES

Get notified of important account activity

• High-chargeback products • How to improve win rate • Progress reports over time

• Repeated fraud activity • Causes for new chargebacks • Ratio nearing the limit


















































Our Solution | Chargeback

Documents