ON-PREMISE PBX VS HOSTED PBX
On-Premise PBX vs Hosted PBX • There is a strong connection to on-premise PBX systems
because of their familiarity, but what exactly are the differences between that and an online, hosted PBX?
THE SIMILARITIES
The Similarities
As far as the functionality of each system goes, there’s no clear advantage one way or another.
Extension delineation and transfer
Queue creation and management
On hold voice messaging
Voicemail Call routing
Both PBXs are complex networks of connections designed to achieve a host of functions including-
THE LIMITATIONS Each system also encounters its own unique challenges, as well.
The Limitations On-Premise PBX Challenges
Hardware-based systems requires onsite,
physical maintenance and adjustments for any
type of changes
Specially-trained technicians are required
to conduct all routine upkeep
Large financial investments are
required to place and modify system
The Limitations Hosted PBX Challenges:
Reliance on powerful servers to support the software that powers a
hosted PBX
Charges in some cases are by the minute
As far as the challenges that each system faces, the clear advantage goes to the Hosted PBX
THE BENEFITS There are unique advantages to each system as well
The Benefits On-Premises PBX Benefits:
Compared to our traditional notions of
them, modern physical telephone systems have become more advanced and offer more features
than their ancestors
Robust systems can offer mature companies with predictable needs
and linear growth patterns with exactly
what they need
As far as the challenges that each system faces, the clear advantage goes to the Hosted PBX
The Benefits Hosted PBX Benefits
Completely virtual system means that there are little or no
up-front costs to implementation
All hardware offsite is managed by the
system provider and doesn’t drain
resources, time, or opportunity cost to
upkeep
Limitless customization
options that are not dictated by the
parameters of the physical equipment involved and that can grow with a
dynamic organization
Truly satellite access to manage or log
into the system from anywhere in the world that a user
has a data connection or wifi
access
Though each system has clear benefits the Hosted PBX is the winner once again.
GET STARTED TODAY There are more intricate details about versatility and functionality that can be perused at great length on the simple, and newly redesigned Definitive PBX Comparison Guide and Educational Resource
Let us answer your questions And, as always, the world-class, award-winning Customer Support team at VirtualPBX is standing by to help with any additional questions or clarification about various PBX systems, their advantages, and how they can help any business improve their communications and reduce their costs.