Why Do Most Change
Initiatives Fail?
Why This One Won’tVanessa LoVerme Akhtar, Ed.D. and Eric Bailey
Kotter International
June 14, 2016
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Knowledge Is Not
Understanding
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Welcome
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Dr. John Kotter
That ’s Not How We
Do I t Her e!A Story about How Organizations Rise
and Fall—and Can Rise Again
John KotterHolger Rathgeber
BESTSELLI NG AUTHORS OF OUR ICEBERG IS MELTING
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0
100,000
200,000
300,000
400,000
500,000
600,000
700,000
1960 1965 1970 1975 1980 1985 1990 1995 2000 2005 2010
US Patents FiledTotal patent applications
Source: US Patent and Trademark Office (www.uspto.gov)© 2016 Kotter Internationa
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0
1,000,000
2,000,000
3,000,000
4,000,000
5,000,000
6,000,000
1985 1990 1995 2000 2005 2010 2015
Source: Thomson Financial, Institute of Mergers, Acquisitions and Alliances (IMAA)
Announced Mergers & Acquisitions Worldwide$ billion transaction value
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0
500
1,000
1,500
2,000
2,500
3,000
3,500
4,000
Q32009
Q22010
Q12011
Q42011
Q32012
Q22013
Q12014
Q42014
Source: Ericsson Mobility Report 2015
Global Mobile Data Usage
Monthly data traffic –
uploads and downloads –
in petabytes
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EXPONENTIA
LRATE OF CHANGE
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SUCCESS
'Containers falling off the Rena', URL
: http://www.nzhistory.net.nz/media/p
hoto/containers-falling-rena, (Ministry
for Culture and Heritage), updated 20
-Dec-2012
Is NOT
Guaranteed© 2016 Kotter Internationa
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Large-Scale Change Efforts
Su
cceed F
ail 70
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The Power of
VISION© 2016 Kotter Internationa
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What’s Keeping You From
40 Knots?
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Developing Your Vision
Why Change?
Why Now?
What’s the Risk? (If we don’t change)© 2016 Kotter Internationa
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Large-Scale Change Efforts
Su
cceed F
ail 70%
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MISSING
SENSE OF
URGENCY
#1 Reason Change I
nitiatives Fail
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Exceptionally alert
Externally oriented
Relentlessly aimed at impact
A SENSE OF
TRUEURGENCY
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Lazy or
Short-Sighted
Rules and Barriers
(External Issues)© 2016 Kotter Internationa
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Fundamental
Attribution
Error
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I’m sure glad
the hole isn’t in
our end...
ENEMY OF
TRUE URGENC
YCOMPLACENCY
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ENEMY OF
TRUE URGENC
YFALSE URGENC
Y
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A Sporting Challenge
1. Break into Groups of 8-10 people (mix organizations)
2. Toss the Ball Around the Group (Remember Who You Tossed
it To)
Rules:
1. Every Member Must Touch the Balls
2. Ball Must Travel Through the Air
3. Ball Must Travel Independently
4. Don’t Let it Hit the Ground
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We’ve Had Groups Do It In
Less Than
10 Seconds
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We’ve Had Groups Do It In
Less Than
3 Seconds
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Tennis Ball Challenge
What Perceived Barriers Slowed You Down?
How Did You Break Them Down?
What Helped Unlock Your Urgency?
What Perceived Barriers Exist for OER? © 2016 Kotter Internationa
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THE BURNING
PLATFORM
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Communicating For
Urgency
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What Inspired You?
Would It Have Had The
Same Impact via Email?
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Key
Principles
Head & Heart
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Key
Principles
FEW vs. MANY
The Wisdom
of the Crowd© 2016 Kotter Internationa
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Communicate Your Vision
How Can you Communicate to the
Head & Heart?
What Will Stand Out Above The Noise?
How Can You Break Down Silos?
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COMMUNICATETHE VISION
Your challenge, as leaders…
ENGAGETHE HEAD AND HEART
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