Why Do Most Change Initiatives Fail? Why This One Won’t Vanessa LoVerme Akhtar, Ed.D. and Eric Bailey Kotter International June 14, 2016
Why Do Most Change
Initiatives Fail?
Why This One Won’tVanessa LoVerme Akhtar, Ed.D. and Eric Bailey
Kotter International
June 14, 2016
New Number System
Live in 5 Mins
© 2016 Kotter Internationa
l
© 2016 Kotter Internationa
l
© 2016 Kotter Internationa
l
© 2016 Kotter Internationa
l
Knowledge Is Not
Understanding
© 2016 Kotter Internationa
l
Welcome
© 2016 Kotter Internationa
l
Dr. John Kotter
That ’s Not How We
Do I t Her e!A Story about How Organizations Rise
and Fall—and Can Rise Again
John KotterHolger Rathgeber
BESTSELLI NG AUTHORS OF OUR ICEBERG IS MELTING
© 2016 Kotter Internationa
l
0
100,000
200,000
300,000
400,000
500,000
600,000
700,000
1960 1965 1970 1975 1980 1985 1990 1995 2000 2005 2010
US Patents FiledTotal patent applications
Source: US Patent and Trademark Office (www.uspto.gov)© 2016 Kotter Internationa
l
0
1,000,000
2,000,000
3,000,000
4,000,000
5,000,000
6,000,000
1985 1990 1995 2000 2005 2010 2015
Source: Thomson Financial, Institute of Mergers, Acquisitions and Alliances (IMAA)
Announced Mergers & Acquisitions Worldwide$ billion transaction value
© 2016 Kotter Internationa
l
0
500
1,000
1,500
2,000
2,500
3,000
3,500
4,000
Q32009
Q22010
Q12011
Q42011
Q32012
Q22013
Q12014
Q42014
Source: Ericsson Mobility Report 2015
Global Mobile Data Usage
Monthly data traffic –
uploads and downloads –
in petabytes
© 2016 Kotter Internationa
l
EXPONENTIA
LRATE OF CHANGE
© 2016 Kotter Internationa
l
SUCCESS
'Containers falling off the Rena', URL
: http://www.nzhistory.net.nz/media/p
hoto/containers-falling-rena, (Ministry
for Culture and Heritage), updated 20
-Dec-2012
Is NOT
Guaranteed© 2016 Kotter Internationa
l
Large-Scale Change Efforts
Su
cceed F
ail 70
© 2016 Kotter Internationa
l
The Power of
VISION© 2016 Kotter Internationa
l
© 2016 Kotter Internationa
l
What’s Keeping You From
40 Knots?
© 2016 Kotter Internationa
l
Developing Your Vision
Why Change?
Why Now?
What’s the Risk? (If we don’t change)© 2016 Kotter Internationa
l
Large-Scale Change Efforts
Su
cceed F
ail 70%
© 2016 Kotter Internationa
l
MISSING
SENSE OF
URGENCY
#1 Reason Change I
nitiatives Fail
© 2016 Kotter Internationa
l
Exceptionally alert
Externally oriented
Relentlessly aimed at impact
A SENSE OF
TRUEURGENCY
© 2016 Kotter Internationa
l
© 2016 Kotter Internationa
l
Lazy or
Short-Sighted
Rules and Barriers
(External Issues)© 2016 Kotter Internationa
l
Fundamental
Attribution
Error
© 2016 Kotter Internationa
l
I’m sure glad
the hole isn’t in
our end...
ENEMY OF
TRUE URGENC
YCOMPLACENCY
© 2016 Kotter Internationa
l
ENEMY OF
TRUE URGENC
YFALSE URGENC
Y
© 2016 Kotter Internationa
l
A Sporting Challenge
1. Break into Groups of 8-10 people (mix organizations)
2. Toss the Ball Around the Group (Remember Who You Tossed
it To)
Rules:
1. Every Member Must Touch the Balls
2. Ball Must Travel Through the Air
3. Ball Must Travel Independently
4. Don’t Let it Hit the Ground
© 2016 Kotter Internationa
l
We’ve Had Groups Do It In
Less Than
10 Seconds
© 2016 Kotter Internationa
l
We’ve Had Groups Do It In
Less Than
3 Seconds
© 2016 Kotter Internationa
l
Tennis Ball Challenge
What Perceived Barriers Slowed You Down?
How Did You Break Them Down?
What Helped Unlock Your Urgency?
What Perceived Barriers Exist for OER? © 2016 Kotter Internationa
l
THE BURNING
PLATFORM
© 2016 Kotter Internationa
l
Communicating For
Urgency
© 2016 Kotter Internationa
l
© 2016 Kotter Internationa
l
What Inspired You?
Would It Have Had The
Same Impact via Email?
© 2016 Kotter Internationa
l
Key
Principles
Head & Heart
© 2016 Kotter Internationa
l
Key
Principles
FEW vs. MANY
The Wisdom
of the Crowd© 2016 Kotter Internationa
l
Communicate Your Vision
How Can you Communicate to the
Head & Heart?
What Will Stand Out Above The Noise?
How Can You Break Down Silos?
© 2016 Kotter Internationa
l
© 2016 Kotter Internationa
l
© 2016 Kotter Internationa
l
COMMUNICATETHE VISION
Your challenge, as leaders…
ENGAGETHE HEAD AND HEART
© 2016 Kotter Internationa
l