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Page 1: Numbers, myths & benchmark about mobile applications July 2012

Arnaud BILQUEZ – July 2012

Is it time for you to GO MO?

Page 2: Numbers, myths & benchmark about mobile applications July 2012

Compared with travel apps, mobile applications for hotels are trendy since early 2010.

Page 3: Numbers, myths & benchmark about mobile applications July 2012

And Mobiles are also used during the stay. A study of 500 travellers (52% from Western Europe, 16% Northern Europe, 13% Southern Europe, 17% Middle East) found that 86% now expect wifi connections to be made freely available in hotels. Source: Brocade

Find out the statistics on the present (and future!) of mobile marketing in this infographic right here on Tag Microsoft .

Page 4: Numbers, myths & benchmark about mobile applications July 2012

Mobile bookings are poised to increase exponentially.$160 million in 2010$2.6 billion (2.4% of total online bookings) in 2012$8.0 billion (6,5% of total online travel bookings) by 2013Courtesy of: Buuteeq

Page 5: Numbers, myths & benchmark about mobile applications July 2012

82% of Priceline users book on day of arrival.

Page 6: Numbers, myths & benchmark about mobile applications July 2012

Largest profit margins come from mobile users: 70% of mobile bookings are more expensive same-day bookingsMobile services have led to an 18% increase for in-room dining ordersCourtesy of: Buuteeq

Page 7: Numbers, myths & benchmark about mobile applications July 2012
Page 8: Numbers, myths & benchmark about mobile applications July 2012

Why do you need an Android and an iPhone app? Well, Android and iPhone combined represent 79% of the market.

You need to consider BOTH a mobile website

and a mobile application on iPhone and Android

app.

Apps and mobile websites are two

completely different things!

Page 9: Numbers, myths & benchmark about mobile applications July 2012

Mobile Apps are NOT expensive!

If you are part of a collection of hotels this can help to reduce the cost even further by

sharing the setup and monthly fees across the

collection.

Build an app for a nominal setup fee and an ongoing

monthly subscription fee.

Page 10: Numbers, myths & benchmark about mobile applications July 2012

5 good reasons to which you can ad direct mobile bookings on online bookings .

Content managed

with your website (CMS)

Push notifications

before, during and after the stay

Helps you stay in mind by entering the

mobile screen of users

Give a good user

experience during the stay

Appear on app stores

searches under your name + hotel

or location

Page 11: Numbers, myths & benchmark about mobile applications July 2012
Page 12: Numbers, myths & benchmark about mobile applications July 2012

++Design

++Pictures

++Creative ++Location

++Services

++Creative and handy: Unlock experiences and stories at our hotels with our built-in QR code scanner.

Page 13: Numbers, myths & benchmark about mobile applications July 2012

Click on picture or copy this link : http://www.youtube.com/watch?v=Ja7abx3OPOQ&feature=relmfu

Feel free to contact me for feedback or helping out on your mobile strategy!


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