MANAGING CAREERS
MANAGING CAREERS
Week 12
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The Basics Of Career Management
Career Management
Career Planning
Career Development
Employees’Careers
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Traditional Versus Career Development Focus
HR Activity Traditional Focus Career Development Focus
Human resource planning
Analyzes jobs, skills, tasks—present and future. Projects needs. Uses statistical data.
Adds information about individual interests, preferences, and the like to replacement plans.
Recruiting and placement
Matching organization’s needs with qualified individuals.
Matches individual and jobs based on variables including employees’ career interests and aptitudes.
Training and development
Provides opportunities for learning skills, information, and attitudes related to job.
Provides career path information.Adds individual development plans.
Performance appraisal
Rating and/or rewards. Adds development plans and individual goal setting.
Compensation and benefits
Rewards for time, productivity, talent, and so on.
Adds tuition reimbursement plans, compensation for non-job related activities such as United Way.
Source: Adapted from Fred L. Otte and Peggy G. Hutcheson, Helping Employees Manage Careers (Upper Saddle River, NJ: Prentice Hall, 1992), p. 10, and www.ge.com.cn/careers/career_management.html. Accessed May 18, 2008.
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Employee Career
Development Plan
Source: Reprinted from www.HR.BLR.com with permission of the publisher Business and Legal Reports Inc., 141 Mill Rock Road East, Old Saybrook, CT © 2004.
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Roles in Career Development
Individual• Accept responsibility for your own career.• Assess your interests, skills, and values.• Seek out career information and resources.• Establish goals and career plans.• Utilize development opportunities.• Talk with your manager about your career.• Follow through on realistic career plans.
Employer• Communicate mission, policies, and procedures.• Provide training and development opportunities, including workshops.• Provide career information and career programs.• Offer a variety of career paths.• Provide career-oriented performance feedback.• Provide mentoring opportunities to support growth and self-direction.• Provide employees with individual development plans.• Provide academic learning assistance programs.
Manager• Provide timely and accurate performance
feedback.• Provide developmental assignments and
support.• Participate in career development
discussions with subordinates.• Support employee development plans.
Source: Adapted from Fred L. Otte and Peggy G. Hutcheson, Helping Employees Manage Careers (Upper Saddle River, NJ: Prentice Hall, 1992), p. 56; www.ge.com.cn/careers/career_management.html; and www_03.ibm.com/employment/us.cd_career_dev.shtml. Accessed May 18, 2007.
Choosing a Mentor
Choose an appropriate potential mentor.
Don’t be surprised if you’re turned down.
Be sure that the mentor understands what you expect in terms of time and advice.
Have an agenda.
Respect the mentor’s time.
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Possible Employer Career Planning and Development Practices
Source: Adapted from Fred L. Otte and Peggy G. Hutcheson, Helping Employees Manage Careers (Upper Saddle River, NJ: Prentice Hall, 1992), p. 56; www.ge.com.cn/careers/career_management.html; and www_03.ibm.com/employment/us.cd_career_dev.shtml. Accessed May 18, 2007.
Job postings
Formal education/tuition reimbursement
Performance appraisal for career planning
Counseling by manager
Lateral moves/job rotations
Counseling by HR
Pre-retirement programs
Succession planning
Formal mentoring
Common career paths
Dual ladder career paths
Career booklets/pamphlets
Written individual career plans
Career workshops
Assessment Center
Upward appraisal
Appraisal committees
Training programs for managers
Orientation/induction programs
Special needs (highfliers)
Special needs (dual-career couples)
Diversity management
Expatriation/repatriation
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The Employer’s Role in Career Development
Realistic Job Previews
Challenging First Jobs
Networking and Interactions
MentoringCareer-Oriented
Appraisals
Job Rotation
Employer’s Role
Innovative Corporate Career Development Initiatives
1. Provide each employee with an individual budget.
2. Offer on-site or online career centers.
3. Encourage role reversal.
4. Establish a “corporate campus.”
5. Help organize “career success teams.”
6. Provide career coaches.
7. Provide career planning workshops.
8. Utilize computerized on- and offline career development programs.
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Sample Agenda—Two-Day
Career Planning
Workshop
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Managing Promotions and Transfers
Decision 1: Is Seniority or Competence
the Rule?
Decision 4:Vertical,
Horizontal, or Other?
Decision 2:How Should We Measure
Competence?
Decision 3:Is the Process
Formal or Informal?
Making Promotion Decisions
Handling Transfers
Employees’ reasons for desiring transfers Personal enrichment and growth More interesting jobs Greater convenience (better hours, location) Greater advancement possibilities
Employers’ reasons for transferring employees To vacate a position where an employee is no longer
needed. To fill a position where an employee is needed. To find a better fit for an employee within the firm. To boost productivity by consolidating positions.
Enhancing Diversity Through Career Management
Sources of bias and discrimination Too few people of color employed in the hiring
department The “old-boy network” of informal friendships A lack of women mentors A lack of high-visibility assignments and developmental
experiences (glass ceiling) A lack of company role models for members of the
same racial or ethnic group Inflexible organizations and career tracks
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Taking Steps to Enhance Diversity: Women’s and Minorities’ Prospects
Take Their Career Interests
Seriously
Eliminate Institutional
Barriers
Eliminate the Glass Ceiling
Improve Networking and
Mentoring
Institute Flexible Schedules and Career Tracks
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Career Management and Employee Commitment
Old Contract: “Do your best and be loyal to us,
and we’ll take care of your career.”
New Contract: “Do your best for us and be loyal to us for as long as you’re here, and we’ll provide you with the
developmental opportunities you’ll need to move on and have a
successful career.”
Comparing Yesterday’s and Today’s Employee-Employer Contract
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Career Management and Employee Commitment (cont’d)
Career Development
Programs
Career-Oriented
Appraisals
Commitment-oriented career
development efforts
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Career Management and Employee Commitment (cont’d)
Career Development
Programs
Career-Oriented
Appraisals
Commitment-Oriented Career
Development Efforts
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Sample Performanc
e Review Developme
nt Plan
Source: Reprinted from www.HR.BLR.com with permission of the publisher Business and Legal Reports, Inc., 141 Mill Rock Road East, Old Saybrook, CT © 2004.
Retirement
Preretirement Counseling Practices Explanation of Social Security benefits
Leisure time counseling
Financial and investment counseling
Health counseling
Psychological counseling
Counseling for second careers
Counseling for second careers inside the company
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Attracting and Retaining Older Workers
Create a Culture that Honors Experience
Offer Flexible Work
Offer Part-Time Work
HR Practices for Older Workers
Identify Your Career Stage
Growth Stage Exploration Stage Establishment Stage
Trial substage Stabilization substage Midcareer crisis substage
Maintenance Stage Decline Stage
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Choosing an Occupational Orientation
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Finding the Job You Should Want (Part 1)
Source: James Waldroop and Timothy Butler, “Finding the Job You Should Want,” Fortune, March 2, 1998, p. 211. Copyright © 1998 Time Inc. Reprinted by permission. All rights reserved.
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Finding the Job You Should
Want (Part 2)
Source: James Waldroop and Timothy Butler, “Finding the Job You Should Want,” Fortune, March 2, 1998, p. 212. Copyright © 1998 Time Inc. Reprinted by permission. All rights reserved.
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Identify Your Career Anchors
Technical/Functional
Competence
Managerial Competence
Autonomy and Independence
Creativity
Security
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Finding the Job You Should
Want (Part 3)
Source: James Waldroop and Timothy Butler, “Finding the Job You Should Want,” Fortune, March 2, 1998, p. 214. Copyright © 1998 Time Inc. Reprinted by permission. All rights reserved.
Finding the Right Job
Do Your Own Local Research Online Job Boards Personal Contacts Answering Advertisements Employment Agencies Executive Recruiters Career Counselors Executive Marketing Consultants Employers’ Web Sites
Writing Your Résumé
Introductory Information Job Objective Job Scope Your Accomplishments Length Personal Data Make Your Résumé Scannable
Handling the Interview
Prepare, Prepare, Prepare
Uncover the Interviewer’s Needs
Relate Yourself to the Person’s Needs
Think Before Answering
Make a Good Appearance and Show Enthusiasm