1
The Budd Van Line Difference (Cover Slide)
The Budd Van Line DifferenceTeam Pack & Team Haul vs. The Standard Van Line System
1
2
The Van Line Agency SystemThe Van Line Agency System
ORIGIN
ORIGINAGENT
VAN LINE
SINGLEDRIVER
YOUR COMPANY
BOOKING AGENT
DESTINATION
DESTINATION AGENT
2
3
The Van Line Agency ProcessYou initiate the move with your booking agent.
The booking agent registers the move with their van line.
An origin agent is assigned to perform a survey and supply packing services
The van line assigns the next available driver to the move.
The driver hires labor to load; hauls the shipment; hires labor to unload.
A destination agent is assigned to provide unpacking services.
The Van Line Move Process
1.
2.
3.
4.
5.
6.
3
DISADVANTAGES
• Multiple Service Providers
• Fragmented Communication
• Inconsistent Quality Amongst Agents
• Outside Agent’s Unfamiliarity with your Company’s needs.
• Multi-layered Revenue Distribution
- Less Money Available to the Drivers
- Limited Resources at the Agency Level
• Basic Level of Service
4
The Budd Van Lines System100% Team Pack and Team Haul
ORIGIN
YOUR COMPANY
DRIVER TEAM
Budd Van Lines Executive Relocation
DESTINATION
BUDD
4
5
The Budd Van Line ProcessThe Budd Van Lines Move Process
You initiate the move with your personal Budd Coordinator
A Budd Driver Team is assigned to control 100% of every move from start to finish
Home Protection Packing Loading
• Direct Service Provider
• Single Contact Communication
• Centrally Controlled Quality Standards
• Driver Teams are Educated on your Company’s Culture and Expectations
Hauling Unloading Unpacking
1.
2.
• 100% of Revenue is Controlled by Budd Van Lines - Greater Revenue for the Driver Teams - Greater Resources Reinvested in new Equipment, Technology & Training
• Highly Personalized Service to each Transferee
ADVANTAGES
5
The Driver Team is responsible for:
6
BVL Signature Standards & PracticesBudd Driver Signature Standards:
Signature Standards are the practices we perform that truly distinguish us from the competition.
6
A Budd Team Will Service All Families.
On Time Service to the Day and Hour.
Fully Uniformed Professionals.
Modern and Immaculate Equipment.
We Guarantee the Accuracy and Timelines of our Paperwork and Invoices.
Courteous and Friendly Driver Teams.
7
BVLBudd Driver Signature Standards:
Prepped and Protected Residences With the Most Stringent Standards in the Industry....Every Time!
Outdoor Walk Way Protection
Entry Way Protection
Masonite Floor Protection
Carpet Shield
Banister Wrap
8
8
AwardsBudd Awards & Recognition
• 1st Place in both 2008 & 2009 Trippel:
• Nationwide Relocating Employee Survey • Corporate Relocation Managers Survey
• Cartus Cup• Cartus Masters Cup• Parsifal Benchmarking Report
• Please see all of our awards at our web site at:
14
http://www.buddvanlines.com/awards.html
9
Do Not Pack
19