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Page 1: IoT13: Etherios showcase

© Copyright 2013 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute.

www.etherios.com

Twitter: @etherios

Connecting Products Into The Enterprise

Page 2: IoT13: Etherios showcase

© Copyright 2013 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute.

Safe Harbor

Etherios, Inc. is a division of Digi International Inc. (the “Company”). Actual results, performance, or developments could differ materially from those expressed or implied by the forward-looking statements contained in this presentation as a result of known and unknown risks, uncertainties, and other factors including those identified in the Company's Form 10-K and other periodic filings with the Securities and Exchange Commission.

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Page 3: IoT13: Etherios showcase

© Copyright 2013 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute.

Digi International & EtheriosA Proven and Trusted Partner

Services:• M2M• Salesforce.com• Wireless Design• Advisory

SaaS Offering:• Device Cloud by Etherios™• The Social Machine®

600+ Employees deployedacross the global

10/10 CSAT as surveyed by salesforce.com

40+ Consecutive quartersof profitability (DGII)

25 Years of tribal knowledge developing M2M solutions

Global Presence

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Page 4: IoT13: Etherios showcase

© Copyright 2013 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. 4

The Social Machine®Connects Products into the Enterprise

CONNECT GATHER AND MANAGE

BUSINESS PROCESS IMPROVEMENT

Predictive Service

Asset Tracking Customer Portal

Field Service Management

Page 5: IoT13: Etherios showcase

© Copyright 2013 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. 5

The Social Machine®

Machine Connect™ Machine Process Builder™

Machine View™

Components of The Social Machine

Create Cases, Custom Actions & Opportunities, Synchronize Devices, Send SMS & Email Alerts

Continuous Status Updates, Download/Upload Files, Upgrade Firmware, Remote Restart

ConfigurationData

Management

SecurityAnalytics

Page 6: IoT13: Etherios showcase

© Copyright 2013 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute.

Drive Business Value

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Save Time and Cost

Proactively Identify Issues

Increase Customer Satisfaction

Increase Efficiency

Improve Collaboration

Resolve Issues Faster

Page 7: IoT13: Etherios showcase

© Copyright 2013 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. 7

Then… Now… Next…

Reinvent Customer Service

PASSIVE PROACTIVE PREVENTATIVE

Page 8: IoT13: Etherios showcase

© Copyright 2013 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute.

Breakdown Existing Business Silos

8SALES

SERVICE RESEARCH &DEVELOPMENT

MANAGEMENT

MARKETING

Page 9: IoT13: Etherios showcase

© Copyright 2013 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute.

Thank You

Learn more at

www.etherios.com

Contact us at

[email protected]