© Copyright 2013 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. www.etherios.com Twitter: @etherios Connecting Products Into The Enterprise
May 08, 2015
© Copyright 2013 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute.
www.etherios.com
Twitter: @etherios
Connecting Products Into The Enterprise
© Copyright 2013 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute.
Safe Harbor
Etherios, Inc. is a division of Digi International Inc. (the “Company”). Actual results, performance, or developments could differ materially from those expressed or implied by the forward-looking statements contained in this presentation as a result of known and unknown risks, uncertainties, and other factors including those identified in the Company's Form 10-K and other periodic filings with the Securities and Exchange Commission.
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© Copyright 2013 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute.
Digi International & EtheriosA Proven and Trusted Partner
Services:• M2M• Salesforce.com• Wireless Design• Advisory
SaaS Offering:• Device Cloud by Etherios™• The Social Machine®
600+ Employees deployedacross the global
10/10 CSAT as surveyed by salesforce.com
40+ Consecutive quartersof profitability (DGII)
25 Years of tribal knowledge developing M2M solutions
Global Presence
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© Copyright 2013 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. 4
The Social Machine®Connects Products into the Enterprise
CONNECT GATHER AND MANAGE
BUSINESS PROCESS IMPROVEMENT
Predictive Service
Asset Tracking Customer Portal
Field Service Management
© Copyright 2013 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. 5
The Social Machine®
Machine Connect™ Machine Process Builder™
Machine View™
Components of The Social Machine
Create Cases, Custom Actions & Opportunities, Synchronize Devices, Send SMS & Email Alerts
Continuous Status Updates, Download/Upload Files, Upgrade Firmware, Remote Restart
ConfigurationData
Management
SecurityAnalytics
© Copyright 2013 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute.
Drive Business Value
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Save Time and Cost
Proactively Identify Issues
Increase Customer Satisfaction
Increase Efficiency
Improve Collaboration
Resolve Issues Faster
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Then… Now… Next…
Reinvent Customer Service
PASSIVE PROACTIVE PREVENTATIVE
© Copyright 2013 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute.
Breakdown Existing Business Silos
8SALES
SERVICE RESEARCH &DEVELOPMENT
MANAGEMENT
MARKETING
© Copyright 2013 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute.
Thank You
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www.etherios.com
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