No
min
atio
n
Invitation Core Process Booking
Manager/GuestOrders tickets
AdminCreates user in BE
Defines access
rights
SystemCreates SSO users
Maps user groups
ManagerRegisters in FE
Start
CRMExcel
Guest Workflow
Au
the
nti
cati
on
Manager/GuestFinds Event
ManagerRequests Tickets
ManagerProvides
initial guest
data
Allo
cati
on
SystemSends confirmation
mail to manager
AdminAllocates ticket
contingent
Start
SystemChecks deadline and
contingent
Co
nfi
rmat
ion
AdminImports
Guests
HostProvides /
imports
Guest data
SystemImports
Guests
Start
ScanAgentChecks in guests
Ch
eck-
InR
ep
ort
ing
AdminExports report
M/H/AInvites guests
Start
Guest/Manager
Provides
guest data
SystemSends confirmation
mail to manager
Start
SystemSends confirmation
mail to guest
Ad
min
istr
atio
n
AdminDefines Translations
AdminDefines Settings
AdminDefines Templates
AdminDefines
Categories
AdminCreates
Location
AdminCreates
Serie
AdminCreates
Event
AdminCreates
Program
AdminCreates
Microsite
AdminCreates
Tickets
Surv
ey
AdminSends survey
invitation to guest
GuestFills survey
GuestRSVP
SystemSends cancel mail to
guest
UserEdits user
profile
SystemSends confirmation
mail to user
User Forgot password
SystemSends PW change
mail to user
UserProvides
new
password
SystemImports /Updates
user data
SystemChecks
whitelist
SystemSends confirmation
mail to user
AdminDefines Themes
ScanAgentChecks
statistics
SystemValidates data
PHASE 3
SystemValidates data
PHASE 1
SystemUpdates
attendance
ManagerProvides
Guest data
ManagerRe-allocates ticket
contingent
SystemChecks deadlines &
contingent
AdminSets access
rights
M/H/ASends invitation mail
AdminExports login codes
AdminSends invitation
letter
GuestClicks invitation link
GuestEnters invitation
code
G/H/M/ACancels order
SystemSends confirmation
SystemSends cancel mail to
manager/guest
H/M/A/GCancels order
SystemUpdates
contingent
AdminCreates
survey
AdminReviews
results
AdminExports survey
results
AdminReviews
event
dashboard
AdminConfigures
dashboard
SystemPushes data to
3rd party
systems
3rd party Pulls data from
e5 API
AdminActivates SSO
SystemSends allocation
mail to host
HostLogs in via link
HostLogs in via SSO
SystemChecks deadline
Validates guest data
PHASE 2
Invi
tati
on
AdminDefines
substitute
users
AdminDefines
Seat plan
AdminDefines
Deadlines
SystemSends rejection mail
to manager
ManagerSelects Waitlist
option
AdminActivates
Waitlist
G/MSelects Waitlist
Option
SystemAllocates waitlist
tickets FCFS
AdminIncreases ticket
amount
Org
aniz
atio
n
AdminDoes seating
AdminSends out
hardcopy tickets
AdminExports
booking lists
AdminSends out
newsletter to M/G
M/H/ASends reminder mail
AdminDefines
Guestfields
AdminSends promotion
mail to M/G
AdminAllocates waitlist
tickets manually
PDF ICS PDF ICS
AdminUpdates
Shipping status
ScanAgentDownloads App
AdminExports QR code for
Check-In App
ScanAgentLogs in via QR code