© 2013 JPMorgan Chase & Co. All Rights Reserved.

Confidential and Proprietary to JPMorgan Chase & Co.

Gadgets, Geeks and Glue Making Technology and People Stick Jeanine Carlucci CTO HR Technology, JPMorgan Chase

One of the oldest financial institutions in the United States, with over 200 years of history

Asset over $2 trillion, operate in more than 60 countries, has more than 240,000 employees globally

Diverse lines of businesses Chase Consumer Banking

Chase Commercial Banking

J.P. Morgan

• Branch, ATM, telephone and online banking

• Credit cards • Small business • Home finance and home

equity loans • Auto finance • Education finance • Retirement & investing • Merchant services

• Middle market • Corporate client banking • Commercial real estate • Business credit • Equipment finance • Commercial term lending • Community development

• Investment bank • Asset management • Treasury services • Worldwide securities

services • Private banking • One equity partners

7 largest legacy institutions • J.P. Morgan & Company Inc. • Chase Manhattan Corporation • Chemical Banking Corporation • Manufacturers Hanover Corporation

• Bank One Corporation • First Chicago Corporation • NBD Bancorp (National Bank of Detroit)

Challenges in financial industries

•  Regulation & compliance •  Technological changes •  Global volatility

HCM is the priority for the business •  Talent management •  Employee productivity &

efficiency

Human capital technology • Recruit the best talent • Drive innovation through technology

Human Capital Technology Trends

Integration Mobile

Social

Big data & analytics

Cloud

Connect Technology to Employees

Aligns technology to employees

Focus on •  Employee productivities •  Employee engagement •  Employee work/life

Strategic Roadmap

Build foundation

Renovate core

One employee

One Employee Vision

• Personal • Simplified • Action orientated • Responsive • Modern

Thank you Jeanine Carlucci CTO HR Technology, JPMorgan Chase

Gadgets, Geeks, Glue and Gains The Power of Technology and People Colin Boyd Chief Information Officer, Johnson Controls International

…for they will inherit the Earth

Blessed are the Geeks…

150 countries

170,000 employees

IT tools transcend function

Rely less on individual acts of heroism

Multi-domestics striving to be multinational

The value of Simplicity

“Use Geeks to provision your organizations with the latest

Gadgets to improve individual productivity, to Glue together

end-to-end business processes to improve overall efficiency and

consistency, and you will surely receive the business Gains.”

Colin Boyd, CIO, Johnson Controls

Thank you Colin Boyd Chief Information Officer, Johnson Controls International