WORLD DIGITAL REPORT
HOLIDAY SALES 2018
Similar to Black Friday in the United States, Boxing Day sales are
common in Europe and Australia. For many merchants, Boxing Day
has become the day of the year with the greatest revenue. Website
performance is crucial to ensuring digital success.
✓ Top 100 highest-performing websites
✓ Ranking and performance index
✓ Regional breakdown: UK, USA, Australia and France
Sponsored by
1 MILLION
Global Websites
200,000+
Global Retailers
1,000+
Sites Monitored
EUROPE,
USA & APAC
Global Regions
500
Top Retailers
CONTRIBUTORS
Todd DeCapua
Jonathon Wright
Stuart Moncrieff
Daniel Wainwright
So how well did your favorite
retailer do this year? How
important is it having a
responsive, slick digital
experience?
Did you buy anything on
Cyber Monday, Boxing day
or have great expectations
for the January Sales?
Or did you feel let down by
the quality of online deals
this year?
Did retail brands only
survive this year, through
more luck than judgement?
avoiding embarrassing
outages by not having as
many competitive deals?
The big question is during the leadup to the holiday season,
how many of the following retailers really invested seriously in
‘performance engineering’?
Our mission at World Digital Report was to independently
audit the top 1,000 retailers across the globe to find out the
state of the nation when it comes to ‘performance’ in digital.
With the results now in we can now say with a high level of
certainty that 2018 is going to be a uncertain year for retailers,
they all need considerably raise their game if they want to stay
relevant and competitive in a digital economy, especially the
big players as they have become complacent and slow to
respond and are ideal candidates to be digitally disrupted.
“This year, the average digital household, has over 20+ internet enabled
devices connected, ranging from bandwidth hungry 4k enabled video
subscriptions to highly responsive Virtual / Merged Reality online gaming.”
WORLD DIGITAL REPORT
HOLIDAY SALES 2018 The spend over the holiday season is an estimated 1 billion*
on online sales over three key days, now one in three people
are spending online over going into physical stores. Record
numbers of mobile orders have now overtaken desktops.
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If you would like to obtain the full results, test artifacts and the complete listings can be found on the
www.WorldDigitalReport.com if you are concerned and need help then the team at www.Digital-Assured.com
have offered free initial ‘Digital Performance Engineering’ assessment in association with www.Neotys.com.
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In providing these results with an independent perspective, we did not lock ourselves into anyone tool stack or
methodology, so to be able to remain autonomous. For the tests that we did run, we ensured these were done in
a controlled and repeatable manner, so to provide you with accurate results.
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WORLD DIGITAL REPORT
The configuration of our performance scenarios included execution of scripts (both automated and manual) from a number of varied
geographic locations (EMEA, AMEA and APAC) and network conditions (5G (Draft), 4G LTE, 3G (Good / Poor) and 2G / EDGE). For the
automated and test harness based executions, we leveraged several different solutions, taken from the list below (https://tkbase.com/tools):
✓ Commercial - but freely available tools like: Neotys, LoadRunner Community Edition with Network Virtualization, Telerik,
PerfectoMobile, NV Freemium, and a variety of TruClient configurations.
✓ Open Source - both local and cloud based like: JMeter, Gatling, Grinder, Locust, Taurus, Postman, Selenium W3C and
SauceLabs much more.
✓ Integrated Development Environments - including: Visual Studio 2018 Enterprise, Eclipse / IntelliJ, Developer tools, Google
PageSpeed Insights, Azure Stack and AWS much more.
✓ Other Power Tools – such as Curiosity Software VIP, Unikernals (MirageOS), Headless Browser Proxies, PowerShell v6,
Solarwinds Pingdom, IBM Watson, NodeRED and Bluemix much more.
Gathering results and data from this large of a target set required adaptive data store (ADS) powered by Casandra & MongoDB combined
with leveraging some of the best of breed custom tools (and having to building a few custom solutions along the way), enable us to deliver
these amazing results to you.
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WORLD DIGITAL REPORT
We are sharing the Executive Results, so you can see the current trends and specific outcomes, enabling you to
learn more and be informed. Revenue, Customer (Attraction and Retention), Brand and Competitive Advantage
are all reasons why you should care about this now.
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Definitions of each of the fields in our results tables:
✓ Company: Public facing URL of the company we are targeting for our tests and results.
✓ Twitter: Twitter handle we are using for sentiment analysis results.
✓ Index: Aggregate results score, based on our tuned algorithms, so to provide a single results score to you. [100 is highest score]
✓ Traffic: Placement of this specific company within the Alexa 1 million, based on volume of traffic over the period of time.
✓ Response [Desktop]: Average response time for DOM intractable across all tests executed as a Desktop user in seconds.
✓ Response [Mobile]: Average response time for rendered & navigable across all tests executed as a Mobile user in seconds.
✓ Response [Spike]: Highest response time across all tests executed within the Holiday timeframe in seconds.
✓ Stability: Aggregate score assigned to the resiliency of the site, not showing value or score of stability, but consistency of
availability. [A+ is highest score]
✓ Issues: Aggregate score assigned based on myriad of performance characteristics, and observed outcomes (including pinpoint
failures) from all performance scenarios executed, driving to a final results score. [A+ is highest possible score]
✓ Overall: Aggregate score assigned based on outcomes from each of the individual components and their results, so to provide a
single letter grade, and complete rolled up conclusion based on custom weightings (index (30%), response (15%), stability (20%)
and issues (15%). [A+ is highest score]
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With the World Digital Report, we are highlighting: Performance, Functionality, Security and much more;
So your Customers and Business will benefit, as your Digital Journey continues.
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WORLD DIGITAL REPORT
Being exposed to these results and understanding them are simply the first step. There are multiple dimensions
of our results, including: Performance, Functional and Security.
This ‘Executive Results Report’ has a top level summary, which focused predominately on Digital Performance
Engineering, enabling you to start a conversation.
We would like this to provide you with enough information to start socializing a discussion, which we are also
providing you with a limited time opportunity to request your specific domain results with coupon code below to
receive your free autonomic executive results:
WWW.WORLDDIGITALREPORT.COM/FREE CODE: FREEWDR2018
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