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Page 1: From information to motivation, firewalls to no walls

From information to motivation,

firewalls to no walls

J. Boye Philadelphia 2011

May 4, 2011

Page 2: From information to motivation, firewalls to no walls

What I learned

about UXfrom health

communication.

Or:

Page 3: From information to motivation, firewalls to no walls

Communication.think.

feel.

do.

Differently.

Page 4: From information to motivation, firewalls to no walls

Woe are we.

Page 5: From information to motivation, firewalls to no walls

Them.

Page 6: From information to motivation, firewalls to no walls

Sex! Money! Abs!

Page 7: From information to motivation, firewalls to no walls

Us.

Page 8: From information to motivation, firewalls to no walls

Wake me up for the good stuff.

Page 9: From information to motivation, firewalls to no walls

How bad do you want it?

Page 10: From information to motivation, firewalls to no walls

If you

build it,

they will

come.Sounds good.

Doesn’t work.

Page 11: From information to motivation, firewalls to no walls

Unintelligible.

Uninspired.

Unessential.

Page 12: From information to motivation, firewalls to no walls

It doesn’t have

to be this way.

Page 13: From information to motivation, firewalls to no walls

Unlock.

Unearth.

Unleash.

Page 14: From information to motivation, firewalls to no walls

Think

like

a user.

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Free. For all.

Page 16: From information to motivation, firewalls to no walls

Still protected.

http://livetheorangelife.com

Page 17: From information to motivation, firewalls to no walls

NTKB.*

*need-to-know basis

Page 18: From information to motivation, firewalls to no walls

Quick. Directed.

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Where I live.

Page 20: From information to motivation, firewalls to no walls

21st century tools.

(OMG.)

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My goals. Not yours.

Page 22: From information to motivation, firewalls to no walls

Cool gadgets.

Page 23: From information to motivation, firewalls to no walls

My

interests.

Page 24: From information to motivation, firewalls to no walls

My turn

to talk!

Page 25: From information to motivation, firewalls to no walls

Experts

standing by.

Page 26: From information to motivation, firewalls to no walls

Culture eats

strategy for

breakfast.

Page 27: From information to motivation, firewalls to no walls

Maxims:1. Give me something I want.

2. Make it effortless.

3. Keep it personal.

4. Be there when I need you.

5. Recognize my different

learning styles, learning levels.

6. Involve me in the solution.

Page 28: From information to motivation, firewalls to no walls

www.contextcommunication.com

[email protected]

@femelmed

215.922.2525


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