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From information to motivation, firewalls to no walls J. Boye Philadelphia 2011 May 4, 2011
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From information to motivation, firewalls to no walls

Nov 07, 2014

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Companies are intensely trying to wrangle their employees into living healthier lifestyles. But they’re still relying on old-fashioned techniques and ignoring the user experience.

This presentation explores what we can learn about user experience by thinking like a user -- or a person! And how companies are learning from behavioral science and consumer markets how to entice employees and support healthy choices.

We’ll talk about how environment and culture, social networks and community, health apps and open communication are transforming approaches to employee wellness.
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Page 1: From information to motivation, firewalls to no walls

From information to motivation,

firewalls to no walls

J. Boye Philadelphia 2011

May 4, 2011

Page 2: From information to motivation, firewalls to no walls

What I learned

about UXfrom health

communication.

Or:

Page 3: From information to motivation, firewalls to no walls

Communication.think.

feel.

do.

Differently.

Page 4: From information to motivation, firewalls to no walls

Woe are we.

Page 5: From information to motivation, firewalls to no walls

Them.

Page 6: From information to motivation, firewalls to no walls

Sex! Money! Abs!

Page 7: From information to motivation, firewalls to no walls

Us.

Page 8: From information to motivation, firewalls to no walls

Wake me up for the good stuff.

Page 9: From information to motivation, firewalls to no walls

How bad do you want it?

Page 10: From information to motivation, firewalls to no walls

If you

build it,

they will

come.Sounds good.

Doesn’t work.

Page 11: From information to motivation, firewalls to no walls

Unintelligible.

Uninspired.

Unessential.

Page 12: From information to motivation, firewalls to no walls

It doesn’t have

to be this way.

Page 13: From information to motivation, firewalls to no walls

Unlock.

Unearth.

Unleash.

Page 14: From information to motivation, firewalls to no walls

Think

like

a user.

Page 15: From information to motivation, firewalls to no walls

Free. For all.

Page 16: From information to motivation, firewalls to no walls

Still protected.

http://livetheorangelife.com

Page 17: From information to motivation, firewalls to no walls

NTKB.*

*need-to-know basis

Page 18: From information to motivation, firewalls to no walls

Quick. Directed.

Page 19: From information to motivation, firewalls to no walls

Where I live.

Page 20: From information to motivation, firewalls to no walls

21st century tools.

(OMG.)

Page 21: From information to motivation, firewalls to no walls

My goals. Not yours.

Page 22: From information to motivation, firewalls to no walls

Cool gadgets.

Page 23: From information to motivation, firewalls to no walls

My

interests.

Page 24: From information to motivation, firewalls to no walls

My turn

to talk!

Page 25: From information to motivation, firewalls to no walls

Experts

standing by.

Page 26: From information to motivation, firewalls to no walls

Culture eats

strategy for

breakfast.

Page 27: From information to motivation, firewalls to no walls

Maxims:1. Give me something I want.

2. Make it effortless.

3. Keep it personal.

4. Be there when I need you.

5. Recognize my different

learning styles, learning levels.

6. Involve me in the solution.

Page 28: From information to motivation, firewalls to no walls

www.contextcommunication.com

[email protected]

@femelmed

215.922.2525