Eye Opener

Customer is always right

Think again

We have great customers

And even greater apps

But

Don’t trust your customer blindly

When it comes to UDID

Recently one of our customer

Shared 2 UDIDs

We believed it like Gospel

Now comes the real story

We share diawi link like we do daily

It didn’t worked, worked for us tho

We sent another link

Didn’t worked again, now frustration starts mounting

We sent TestFlight invite as if that was going to make any difference

Didn’t worked, customer start getting nightmares

Sent IPA with a hope it might work

Didn’t worked either

Teamviewer came to our rescue

Asked client to connect iPhone

Viola what we see next you won’t believe

Client shared wrong UDID

Wonder why

UDID Sender App was culprit

It doesn’t work with iOS 7.x

Moral of the story

Trust client but with caution

There is nothing wrong in

Checking things before believing

Happy Coding

Remember you are Agent of Change