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A STUDY ON TRAINING
PROGRAMME OF HCL
PERIPHERALS
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GUIDED BY
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PROFILE
FOUNDED IN 1983, HCL PERIPHERALS A UNIT OFHCL INFOSYSTEMS LTD.
MANUFACTURER OF COMPUTER PERIPHERALS IN
INDIA.
HEADQUARTERS - NEW DELHI.HCL BECAME THE LARGEST IT COMPANY IN INDIA
IN 1986.
HARDWARE PRODUCED:
COLOUR MONITOR
FLAT LCD
KEYBOARD
VINBEE
LIFE SCAN CABLE
THERMAL UNIT
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TRAINING PROGRAMME
Training is the process of increasing the knowledge
and skills for doing a particular job. It is an
organized procedure by which people learnknowledge and skill for a definite purpose. The
purpose of training is basically to bridge the gap
between job requirements and present competence
of an employee. Training is aimed at improving the
behaviour and performance of a person.
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TYPES OF TRAINING
WEB BASED TRAINING
INDUCTION(CLASS ROOMTRAINING)
COACHING
APPRENTICESHIP
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OBJECTIVES OF THE STUDY PRIMARY OBJECTIVE:1. TO STUDY THE EFFECTIVENESS OF Training
Programme at HCL Peripherals.
SECONDARY OBJECTIVE:
1. To know the employees awarness of training programme.
2. To know the impact of training programme on trainees
3. To identify the employees opinion regarding the training
programme of the company.
4. To understand the existing Training Programme conductedat HCL Peripherals.
5. To give suggestions based on findings.
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RESEARCH DESIGN
THE RESEARCH DESIGN SELECTED IS
A DESCRIPTIVE ONE.
PERIOD OF COVERAGE1 MONTH
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SAMPLE DESIGN
SAMPLING UNITS150
SAMPLE SIZE50
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TOOLS FOR ANALYSIS
1. PERCENTAGE
2. CHISQUARE3. CORRELATION
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FINDINGS OF THE STUDY
From the study it is inferred that all the respondents areeducated and 96% of the employees are aware of theTraining Programme and have attended the training
programme conducted at their organization.
72% of the employees find the Training Programmerelated to their work.78% of the employees agree thatattending Training Programme has helped them to pickup new Technical skills and soft skills.
Most of the employees find the quality of the trainingprogramme to be excellent. 72% of the employees feelthat attending training programme leads them to perform
better at work. 88% of the employees find the topicsrelevant to the training programme and they also find thetopics covered during the Training Programme are easy tounderstand.
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88% of the respondents accept that the topics taken for the trainingprogramme are covered within the right time It is also inferred that thequality of the topics covered reflects high level of satisfaction among
the employees at the organization
According to the study majority of the employees who are aware
of the Training Programme conducted in their organization haveshown their willingness to attend the Training Programme in future.
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SUGGESTIONS AND RECOMMENDATIONS
Individual attention may be provided to the trainees in order toencourage their participation and make them perform better at their job.
Employees feedback should be regularly obtained in order tounderstand the effectiveness of the training programme. In this study,
18% of the employees are not satisfied with the training programme. Itis important to understand why these employees are not satisfied withthe training programme and what can be done to satisfy theseemployees.
Training programme should also focus on improving the customerservicing skills of the employees. In this study, 34% of the people didnot feel that their customer servicing skills have improved afterattending the training programme. In todaysservice oriented society, itis important for employees to have a strong customer servicing skills.
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CONLUSIONS
Trainingprogrammesmain objective is to improve the productivity of the companys
employees which in turn will improve the companysprofitability. Through trainingprogrammes, the employees skill levels are upgraded which will make the
employees more productive.
Training programme is also set up to help employees get used with new roles and
responsibilities usually after promotion. When an employee gets promoted from one
level to next level, the skills required to do his/her job changes and trainingprogrammes are essential in equipping the employee with the new skills.
Training programme is also a way for the company to showcase to its employees that it
cares for employeesself development. This plays a big role in increasing the loyalty
that an employee feels towards its organization
Employees feedback on the training programme is essential to understand theeffectiveness of training programme. Most times, employees better understand the
kind of training programme that would help them. It is important to get employees
opinion before the creation of new training programmes.
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LIMITATIONS
Given that HCL peripherals in a national player, it is not easy tounderstand the true nature of the training programmes by surveyingHCL Peripherals employees based out of Pondicherry. The localfactors such as training facilities in Pondicherry and quality of thetrainers play a big role in the determining employees perception of thetraining programmes.
The results are only based on 50 HCL Peripherals employeesselected in a random manner. For a division as large as HCL
Peripherals, it may not be indicative of the overall perception of thetraining programmes.
Given that the study was conducted over a short period of time, it isimpossible to surface all the aspects of training programmes.
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SCOPE FOR FURTHER STUDY
This study could compare HCL Peripherals trainingprogrammes with its peers in the same industry group. Through thecomparison, one can establish how well the company trains itsemployees when compared to its competition.
This study could be conducted to understand the relationship betweenthe money spent on training an employee and the money saved onthrough an increase in employeesefficiency. This could throw lighton whether training programmes are good for the company.
This study could be conducted on training programmes at differentlevels of the employee hierarchy. It would be interesting to note ifthe company pay the same level of focus in developing low-levelemployees as it does in developing upper-management.