OmniTrans San BernardirtO County, CA
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~ Token Transit is a single mobile ticketing and pass distribution platform for public transit agencies nationwide.
Riders download the Token Transit app, buy transit passes and use their phone as fare media.
Agencies can launch Token Transit in hours, realize their pass distribution potential and analyze the wealth of ridership data.
Token Transit Features
o Premier Mobile Ticketing App
• Buya bus pass in seconds • Fully accessible, in any language • One app for many agencies
o Successful Nationwide
Trusted by 42 transit agencies • Works for agencies of all sizes • Growing national network
References • Big Blue Bus Santa Monica, CA • RTC Washoe Reno, NV • OmniTrans San Bernardino, CA • StarTran Lincoln, NE • Golden Empire Transit Bakersfield, CA
@ Pass Distribution Platform
• Distribute passes with a click • Passes delivered by text message • Partner with employers, schools
e Fastest Agency Onboarding
• Get started in 3 hours or less • Clear, detailed launch checklists • Turn-key software solution
What Agencies Say
o Data Analytics • Detailed analytics dashboard • Track sales, activations and uses • Integrates with existing backends
(E) Bluetooth Beacon Validation
• Fast phone tap boarding • Approved for reporting NTD data • Stop-level origin/destination data
Omnitrans implemented Token Transit as a mobile digital outlet and our riders couldn't have been happier. 91% of riders using Token Transit were satisfied. Omnitrans riders also ranked Token Transit with Net Promoter Score of 70, which places Token Transit as an elite customer-focused company, not just within transit, but amongst all industries.
- Jeremiah Bryant, Service Planning Manager, Omnitrans
Founded by a team of former GoogLe and AppLe engineers, we have decades of
experience building secure and scalable software. None of us own cars.
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• Rider Types (Adult, Reduced, Youth, etc.) Full Fare
Rider RESET
Fare RESET
Single Ride
• Multi-ride (lO-Ride, etc)
• Ti med passes (day pass, month pass, etc.) I!lIl3 $1.75 + Visa 4242 Total Price Add passes
• Special Event Passes
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Stored Passes
Rider RESET
Full Fare Single Ride Pass
Tap to use Single Ride Pass
Full Fare
Fare RESET
Single Ride
$1.15 + Visa 4242 ToWI Price Add passes
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Enter your phone number to log In, Of register We will send you a text message to verify Token Transit IS here to help Contact us any time
with questions or concerns
(415) 867-5309 ~ EMAIL US
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Phone Number Signup
Payment Info Stored Securely
Customer Support In App
91% 90% Of riders are satisfied
WouLd refer Token Transit to a friend
"Token Transit User Surveys with 800 responses at OmniTrans (San Bernardino, CAl. 2Boarding time statistics reported by Big Blue Bus (Santa lV1onica, CAl
Mobile fares enhance the Omnitrans experience for commuter Posted on November 16,.lQlJ by Omnltrans . 2 comments
• 1 Week to Launch
• 100% Turnkey Mobile Ticketing
• Pilot Program Agreement
Example Token Transit marketing from Fort Wayne, IN
• ADA compliant
• Used by visually impaired riders
• Translates to Spanish and other languages
• . - .. 000 AT&T ~ _ 10.01 PM \,;.: -10 * 86%_·1
Billetera de pase~ .• : A": . . - ~ .
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Una nueva manera de viajar
1) Comprar pases
2) Activar el pase cuando IIegue el autobus
3) Mostrar al conductor el ticket en su telefono
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• Anybody can send a pass to anyone
else from Internet
• Used by parents, social service
agencies, customer service
BIG BLUE BUS SANTA MONICA, CA
SENDAPASS
CHOOSE TIlE RIDER
Regular
CHOOSE THE FARE
Single Ride 13 Ride I Day 7 Day 30 Day Rapid 10 Single Ride
Rapid 10 30 Day
$1.25 Purchased passes are saved for later use. valid on all local Big Blue Bus routes. Single ride is valid for 30 minutes after use. For Rapid 10, buy a "Rapid 10 Single Ride' ticket OR prepare to add an additional SL25 (SO.50 for S/D/M riders) cash into the fare box. Interagency transfers can be purchased at farebox for an additional S.50 cash.
SEND PASS TO PHONE NUMBER
Phone number
Token Transit "Send a pass" page for Big Blue Bus • riders in Santa t-tonica, CA
UCLA BRUINCO! 5-PACK MOBILE PASS
• Launch pass programs in minutes Welcome to the UCLA BruinGOI 5-Pack - part of the Big Blue Bus (BBB) mobile pass pilot program. Enter your phone number and email address below to register for the program and receive two free 5-Pack passes.
• Instantly distribute 1000s of passes PHONE
Phone Number
• Reach new employers, schools,
social service agencies
NAME (OPTIONAL)
Name
Email Address
RECISTER FOR PASS
Token Transit "Pass Program" Sign Up for for UCLA in Southern California
Token Transit IS here 10 help Contact us any time with questions or concerns
~ EMAIL US
• Token Transit handles all app-related issues <6 CALL US
• Rider feedback gets addressed right away
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Example Customer Service Page in the Token Transit App
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• Automated bank transfers and
statements
Pass sales from Big Blue Bus in Santa t-tonico, CA
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OmniTrans
Rider RESET
• Complete the following in 1 week: Full Fare v
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1
Fare RESET
Single Ride
a. Finance - Enter transfer information
b. Operations - Train operators $1.75 +
c. Marketing - Choose marketing dimensions Visa 4242 Total Pnce Add passes
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d. Fares - Confirm fare offerings
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