• Control4MyHome-PC/Mac®
• PCorMacwithAdobeAir2.5.1
• Control4OS2.0.1orlater
MyHomeLicensing
BeginninginApril2013,aMyHomesitelicense
isincludedwithnewcontrollerpurchases.Ifyou
purchasedyourcontrollerpriortoApril2013,please
contactyourdealeraboutlicensing.
Control4Account
PriortosettinguptheMyHomeapp,youneeda
Control4accountwithanaccompanyingemail
addressandpassword.Ifyoudonotknowtheemail
addressforyourControl4account,pleasecontact
yourdealer.Ifyouhaveforgottenyourpassword,
pleasevisitmy.control4.comandfollowthesteps
toresetyourpassword.Ifyou’venevercreateda
Control4accountorregisteredacontroller,see
“CreatinganAccountandRegisteringtheController”
intheControl4 System User GuideontheResidential
pageatwww.control4.com.
DownloadtheApp
1 Launchyourmobiledeviceandvisitthe
appropriateappstoreforyourdevice.Searchfor
Control4MyHome.OnaPC/Macdownloadthe
appfromyouraccountatmy.control4.com.
2 Whereprovided,followtheonlineinstructionsto
downloadtheapp(s).
SetUptheMyHomeAppfortheFirstTime
Toconnecttothesystemforthefirsttime,followthe
stepsbelow(seethefiguresonthenextpage).
1 LaunchtheMyHomeapp.
IntroducingControl4MyHome
Control4MyHomeappsallowyoutointeractand
managewithyourControl4systemfrompopular
mobiledevicesoronaPCorMac®.
Thisguidewillshowyou:
• Supporteddevicesandsystemrequirements
• MyHomelicensing
• HowtodownloadandconnectaMyHomeapp
• Troubleshootingtips
SupportedDevicesandSystemRequirements
• Control4MyHome-iPad®
• iOS5orlater
• Control4OS2.0.1orlater
• Control4MyHome-iPhone®/iPodtouch®
• iOS5orlater
• Control4OS2.0.1orlater
• Control4MyHome-Android®
• Android2.2orlaterwithscreenresolutionof
480x320orgreater
• Control4OS2.1orlater
• RootedAndroiddevicesarenotsupported.
Control4®MyHome™SetupGuideforHomeowners
1
2 AttheWelcomescreen,tapConnectNow.
NOTE:Thescreensinthissetupmayvary
slightlyforeachdevicetype.
3 ReviewtheinstructionsontheAddSystem
screen,andthentapNext.
Control4®MyHomeSetupGuideforHomeowners
4 IntheAddSystemdialog,giveyoursystema
friendlyname(suchasHome)orusethedefault.
Usethesameemailaddressandpasswordyou
usetologintomy.control4.com.
NOTE:Ifyouforgetyourpassword,youcan
tapForgotPasswordonthescreen,andthen
followthestepstoresetyourpassword.If
you’veforgottenyouremailaddress,contact
yourdealer.
5 TapNext.
Theappwillfind,connectto,andconfigureitself
withyourControl4system.
You’refinished!
IftheMyHomeappreturnsamessagethat
itcan’tfindthesystemonthenetwork,see
“Troubleshooting”attheendofthisguide.
UpdatefromaPreviousMyHomeApp
Ifyou’vepreviouslysetupyourMyHomeappand
you’veupdatedtothenewMyHomeappv2.4orlater,
yourpreviousconfigurationwillbepreserved.
Thefirsttimeyoulaunchthenewapp,you’llseea
‘What’snewinthisversion’screen.
2
1 Whenyouareready,taptheStartControlling
button.AfteryoutapStartControlling,you’re
finished.
ToupdateyourMyHomeappforthePC/Mac,
usetheAdobeAir-compatibleapplicationthat
correspondswithyourControl4operatingsystem
version.Downloadtheupdateatmy.control4.
com.
DeviceConfiguration-Systems
Whenyou’reonthehomepage,tapMore>Systems.
1 Thelistshowsallthesystemsyouhaveaccessto
(leftsideonatablet).
• Ifyouhavemorethanonesystem,selectthe
systemtoconnectto,andthentapConnect.
• Toaddanewsystem,tap+.
• TheSystemDetails(orConfigscreen)alsolists
accountinformation,LicensesinUse,Remote
Access(see“4Sight™withAnywhereAccess”
below),DirectorVersion,IPAddress,Controller
Name,andAdvancedSecurity(talktoyour
dealertoseeifyouneedthisforyoursystemand
yourdevice).
2 TapEdit(apencilicondisplaysonanAndroid)to
updateyoursettings.
a TapSynchronizeSettingstoupdateyour
settingswithyourcontroller.
b TapDeletetoremoveasystemfromthelist
(bottomofthepage);oronanAndroid,pick
RemovefromtheActionbar.
3 TapDonewhenyou’refinished.
Troubleshooting
IftheMyHomeappcan’tlocateyoursystem,these
tipswillhelpgetyouconnectedsuccessfully.
• YoucanselectRetrytoattempttofindyour
systemasecondtime.Insomecases,itmayjust
takealittlemoretimetodiscoveryoursystem.
• IftheMyHomeappstillcan’tfindthesystem,
trytheTroubleshootoptionwhichwillwalkyou
throughawizard.
• Thefirststepistoconfirmifyouareinthe
samelocationandonthesameWiFinetwork
asyourcontroller.Ifyouareinthesame
locationandonthesameWiFinetwork,it’s
likelythatyournetworkisconfiguredsothat
theappcan’tdiscoveryoursystem.Inthis
case,tapYes.YouwillneedtoentertheIP
addressofyoursystem(youcangetthis
addressfromyourdealer).
• IfyouareNOTinthesamelocationasyour
system(forinstance,youhaveasystem
installedinasecondhomeandyouare
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notthere),respondNo.Thiswillsavethe
configuration.Tocompletethesetup,simply
choosethissystemwhenyouareinthesame
locationasyourControl4system.
• Ifyou’veupgradedyoursystemfromarelease
priortoOS2.3,theMyHomeappwillaskforyour
Control4accountcredentialsthefirsttimeyou
trytoaccessyourhomeremotely.
• Ifyouloseorsellyoursmartphone,youcanlog
intoyourmy.control4.comaccountanddisable
thedevice(usethemobiledevicestab).
4SightwithAnywhereAccess
Ifyouhavea4Sightsubscription(soldseparately)
andaMyHomeapp,youcantakeadvantageof
AnywhereAccess,anewfeatureof4SightinOS2.4
orlater.
4SightisaControl4servicethatprovidesremote
accesstoyoursystemsoyoucanconnecttoand
manageyoursystemfromvirtuallyanywhereinthe
world.4Sightalsoprovidesjust-in-timealertsand
web-browseraccessfromyourPCorMac.
NOTES:
(1)AnywhereAccessisnotsupportedwith
MyHomeforthePCorMac(smartphonesand
tabletsonly).UseAnywhereAccess:Webto
accessyoursystemonthewebbrowseron
yourPCorMacatmy.control4.com.
(2)AnywhereAccessperformanceis
dependentonyournetworkconnection
speed.
Settings
• DedicatedMode(On/Off)—Keepsappsupand
runningonthescreen.
• ScreenSaver—WheninDedicatedmode,the
screensavercomesup.Selecttohavethescreen
savercomeonafterx minutes.
• Preview—Showswhatthescreensaverwilllook
like.
• DemoMode(On/Off)—LetsyouviewtheUIand
usenavigation,butinasimulatedenvironment.
• RoomOffConfirmation(On/Off)—TapOnto
displaya‘RoomOff’confirmationmessage
wheneveryoutapRoomOff.
• CellularNetworkWarning—Showsawarning
whenconnectedtoa3G/4Gnetwork(4Sight
required).
• EnableLogging—Allowstheapptocollect
informationhelpfulfortroubleshootingwith
dealersandControl4TechnicalSupport.
• Emaillogtosupport—SendapplogstoControl4
TechnicalSupporttotroubleshootissues.
• Viewlog—Seetheinformationcollectedfor
troubleshootingwithyourdealerorControl4
TechnicalSupport.
• Advanced—Somemobilecarriersfrequently
changeIPaddresseswhichcancauseissueswith
AnywhereAccess(4Sightrequired).Ifthisisthe
case,tapON.
About
ThisscreenincludestheMyHomeversion,alinkto
providefeedback,TermsofUse,PrivacyPolicy,End
UserLicenseAgreement,andWarrantyinformation.
Support
Forquestionsaboutsettingupyourdevicestowork
withaControl4system,talktoyourControl4dealer.
MoreInformationFormoreinformationabouttheControl4system,see
theControl4 Quick Start GuideorControl4 System
User GuideontheControl4websiteat:http://www.
control4.com/residential/products/resources/.
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