• Control4 MyHome - PC/Mac® • PC or Mac with Adobe Air 2.5.1 • Control4 OS 2.0.1 or later MyHome Licensing Beginning in April 2013, a MyHome site license is included with new controller purchases. If you purchased your controller prior to April 2013, please contact your dealer about licensing. Control4 Account Prior to setting up the MyHome app, you need a Control4 account with an accompanying email address and password. If you do not know the email address for your Control4 account, please contact your dealer. If you have forgotten your password, please visit my.control4.com and follow the steps to reset your password. If you’ve never created a Control4 account or registered a controller, see “Creating an Account and Registering the Controller” in the Control4 System User Guide on the Residential page at www.control4.com. Download the App 1 Launch your mobile device and visit the appropriate app store for your device. Search for Control4 MyHome. On a PC/Mac download the app from your account at my.control4.com. 2 Where provided, follow the online instructions to download the app(s). Set Up the MyHome App for the First Time To connect to the system for the first time, follow the steps below (see the figures on the next page). 1 Launch the MyHome app. Introducing Control4 MyHome Control4 MyHome apps allow you to interact and manage with your Control4 system from popular mobile devices or on a PC or Mac®. This guide will show you: • Supported devices and system requirements • MyHome licensing • How to download and connect a MyHome app • Troubleshooting tips Supported Devices and System Requirements • Control4 MyHome - iPad® • iOS 5 or later • Control4 OS 2.0.1 or later • Control4 MyHome - iPhone®/iPod touch® • iOS 5 or later • Control4 OS 2.0.1 or later • Control4 MyHome - Android® • Android 2.2 or later with screen resolution of 480 x 320 or greater • Control4 OS 2.1 or later • Rooted Android devices are not supported. Control4® MyHome™ Setup Guide for Homeowners 1
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• Control4MyHome-PC/Mac®
• PCorMacwithAdobeAir2.5.1
• Control4OS2.0.1orlater
MyHomeLicensing
BeginninginApril2013,aMyHomesitelicense
isincludedwithnewcontrollerpurchases.Ifyou
purchasedyourcontrollerpriortoApril2013,please
contactyourdealeraboutlicensing.
Control4Account
PriortosettinguptheMyHomeapp,youneeda
Control4accountwithanaccompanyingemail
addressandpassword.Ifyoudonotknowtheemail
addressforyourControl4account,pleasecontact
yourdealer.Ifyouhaveforgottenyourpassword,
pleasevisitmy.control4.comandfollowthesteps
toresetyourpassword.Ifyou’venevercreateda
Control4accountorregisteredacontroller,see
“CreatinganAccountandRegisteringtheController”
intheControl4 System User GuideontheResidential
pageatwww.control4.com.
DownloadtheApp
1 Launchyourmobiledeviceandvisitthe
appropriateappstoreforyourdevice.Searchfor
Control4MyHome.OnaPC/Macdownloadthe
appfromyouraccountatmy.control4.com.
2 Whereprovided,followtheonlineinstructionsto
downloadtheapp(s).
SetUptheMyHomeAppfortheFirstTime
Toconnecttothesystemforthefirsttime,followthe
stepsbelow(seethefiguresonthenextpage).
1 LaunchtheMyHomeapp.
IntroducingControl4MyHome
Control4MyHomeappsallowyoutointeractand
managewithyourControl4systemfrompopular
mobiledevicesoronaPCorMac®.
Thisguidewillshowyou:
• Supporteddevicesandsystemrequirements
• MyHomelicensing
• HowtodownloadandconnectaMyHomeapp
• Troubleshootingtips
SupportedDevicesandSystemRequirements
• Control4MyHome-iPad®
• iOS5orlater
• Control4OS2.0.1orlater
• Control4MyHome-iPhone®/iPodtouch®
• iOS5orlater
• Control4OS2.0.1orlater
• Control4MyHome-Android®
• Android2.2orlaterwithscreenresolutionof
480x320orgreater
• Control4OS2.1orlater
• RootedAndroiddevicesarenotsupported.
Control4®MyHome™SetupGuideforHomeowners
1
2 AttheWelcomescreen,tapConnectNow.
NOTE:Thescreensinthissetupmayvary
slightlyforeachdevicetype.
3 ReviewtheinstructionsontheAddSystem
screen,andthentapNext.
Control4®MyHomeSetupGuideforHomeowners
4 IntheAddSystemdialog,giveyoursystema
friendlyname(suchasHome)orusethedefault.
Usethesameemailaddressandpasswordyou
usetologintomy.control4.com.
NOTE:Ifyouforgetyourpassword,youcan
tapForgotPasswordonthescreen,andthen
followthestepstoresetyourpassword.If
you’veforgottenyouremailaddress,contact
yourdealer.
5 TapNext.
Theappwillfind,connectto,andconfigureitself
withyourControl4system.
You’refinished!
IftheMyHomeappreturnsamessagethat
itcan’tfindthesystemonthenetwork,see
“Troubleshooting”attheendofthisguide.
UpdatefromaPreviousMyHomeApp
Ifyou’vepreviouslysetupyourMyHomeappand
you’veupdatedtothenewMyHomeappv2.4orlater,
yourpreviousconfigurationwillbepreserved.
Thefirsttimeyoulaunchthenewapp,you’llseea
‘What’snewinthisversion’screen.
2
1 Whenyouareready,taptheStartControlling
button.AfteryoutapStartControlling,you’re
finished.
ToupdateyourMyHomeappforthePC/Mac,
usetheAdobeAir-compatibleapplicationthat
correspondswithyourControl4operatingsystem
version.Downloadtheupdateatmy.control4.
com.
DeviceConfiguration-Systems
Whenyou’reonthehomepage,tapMore>Systems.
1 Thelistshowsallthesystemsyouhaveaccessto
(leftsideonatablet).
• Ifyouhavemorethanonesystem,selectthe
systemtoconnectto,andthentapConnect.
• Toaddanewsystem,tap+.
• TheSystemDetails(orConfigscreen)alsolists
accountinformation,LicensesinUse,Remote
Access(see“4Sight™withAnywhereAccess”
below),DirectorVersion,IPAddress,Controller
Name,andAdvancedSecurity(talktoyour
dealertoseeifyouneedthisforyoursystemand
yourdevice).
2 TapEdit(apencilicondisplaysonanAndroid)to
updateyoursettings.
a TapSynchronizeSettingstoupdateyour
settingswithyourcontroller.
b TapDeletetoremoveasystemfromthelist
(bottomofthepage);oronanAndroid,pick
RemovefromtheActionbar.
3 TapDonewhenyou’refinished.
Troubleshooting
IftheMyHomeappcan’tlocateyoursystem,these
tipswillhelpgetyouconnectedsuccessfully.
• YoucanselectRetrytoattempttofindyour
systemasecondtime.Insomecases,itmayjust
takealittlemoretimetodiscoveryoursystem.
• IftheMyHomeappstillcan’tfindthesystem,
trytheTroubleshootoptionwhichwillwalkyou
throughawizard.
• Thefirststepistoconfirmifyouareinthe
samelocationandonthesameWiFinetwork
asyourcontroller.Ifyouareinthesame
locationandonthesameWiFinetwork,it’s
likelythatyournetworkisconfiguredsothat
theappcan’tdiscoveryoursystem.Inthis
case,tapYes.YouwillneedtoentertheIP
addressofyoursystem(youcangetthis
addressfromyourdealer).
• IfyouareNOTinthesamelocationasyour
system(forinstance,youhaveasystem
installedinasecondhomeandyouare
3
©2013 Control4. All rights reserved. Control4, the Control4 logo, the Control4 iQ logo and the Control4 certified logo are registered trademarks or trademarks of Control4 Corporation in the United States and/or other countries. All other names and brands may be claimed as the property of their respective owners. DOC-00004, Rev. D 3/28/2013
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notthere),respondNo.Thiswillsavethe
configuration.Tocompletethesetup,simply
choosethissystemwhenyouareinthesame
locationasyourControl4system.
• Ifyou’veupgradedyoursystemfromarelease
priortoOS2.3,theMyHomeappwillaskforyour
Control4accountcredentialsthefirsttimeyou
trytoaccessyourhomeremotely.
• Ifyouloseorsellyoursmartphone,youcanlog
intoyourmy.control4.comaccountanddisable
thedevice(usethemobiledevicestab).
4SightwithAnywhereAccess
Ifyouhavea4Sightsubscription(soldseparately)
andaMyHomeapp,youcantakeadvantageof
AnywhereAccess,anewfeatureof4SightinOS2.4
orlater.
4SightisaControl4servicethatprovidesremote
accesstoyoursystemsoyoucanconnecttoand
manageyoursystemfromvirtuallyanywhereinthe
world.4Sightalsoprovidesjust-in-timealertsand
web-browseraccessfromyourPCorMac.
NOTES:
(1)AnywhereAccessisnotsupportedwith
MyHomeforthePCorMac(smartphonesand
tabletsonly).UseAnywhereAccess:Webto
accessyoursystemonthewebbrowseron
yourPCorMacatmy.control4.com.
(2)AnywhereAccessperformanceis
dependentonyournetworkconnection
speed.
Settings
• DedicatedMode(On/Off)—Keepsappsupand
runningonthescreen.
• ScreenSaver—WheninDedicatedmode,the
screensavercomesup.Selecttohavethescreen
savercomeonafterx minutes.
• Preview—Showswhatthescreensaverwilllook
like.
• DemoMode(On/Off)—LetsyouviewtheUIand
usenavigation,butinasimulatedenvironment.
• RoomOffConfirmation(On/Off)—TapOnto
displaya‘RoomOff’confirmationmessage
wheneveryoutapRoomOff.
• CellularNetworkWarning—Showsawarning
whenconnectedtoa3G/4Gnetwork(4Sight
required).
• EnableLogging—Allowstheapptocollect
informationhelpfulfortroubleshootingwith
dealersandControl4TechnicalSupport.
• Emaillogtosupport—SendapplogstoControl4
TechnicalSupporttotroubleshootissues.
• Viewlog—Seetheinformationcollectedfor
troubleshootingwithyourdealerorControl4
TechnicalSupport.
• Advanced—Somemobilecarriersfrequently
changeIPaddresseswhichcancauseissueswith
AnywhereAccess(4Sightrequired).Ifthisisthe
case,tapON.
About
ThisscreenincludestheMyHomeversion,alinkto
providefeedback,TermsofUse,PrivacyPolicy,End
UserLicenseAgreement,andWarrantyinformation.
Support
Forquestionsaboutsettingupyourdevicestowork
withaControl4system,talktoyourControl4dealer.
MoreInformationFormoreinformationabouttheControl4system,see
theControl4 Quick Start GuideorControl4 System
User GuideontheControl4websiteat:http://www.
control4.com/residential/products/resources/.
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