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Control4 MyHome - PC/Mac® PC or Mac with Adobe Air 2.5.1 Control4 OS 2.0.1 or later MyHome Licensing Beginning in April 2013, a MyHome site license is included with new controller purchases. If you purchased your controller prior to April 2013, please contact your dealer about licensing. Control4 Account Prior to setting up the MyHome app, you need a Control4 account with an accompanying email address and password. If you do not know the email address for your Control4 account, please contact your dealer. If you have forgotten your password, please visit my.control4.com and follow the steps to reset your password. If you’ve never created a Control4 account or registered a controller, see “Creating an Account and Registering the Controller” in the Control4 System User Guide on the Residential page at www.control4.com. Download the App 1 Launch your mobile device and visit the appropriate app store for your device. Search for Control4 MyHome. On a PC/Mac download the app from your account at my.control4.com. 2 Where provided, follow the online instructions to download the app(s). Set Up the MyHome App for the First Time To connect to the system for the first time, follow the steps below (see the figures on the next page). 1 Launch the MyHome app. Introducing Control4 MyHome Control4 MyHome apps allow you to interact and manage with your Control4 system from popular mobile devices or on a PC or Mac®. This guide will show you: Supported devices and system requirements MyHome licensing How to download and connect a MyHome app Troubleshooting tips Supported Devices and System Requirements Control4 MyHome - iPad® iOS 5 or later Control4 OS 2.0.1 or later Control4 MyHome - iPhone®/iPod touch® iOS 5 or later Control4 OS 2.0.1 or later Control4 MyHome - Android® Android 2.2 or later with screen resolution of 480 x 320 or greater Control4 OS 2.1 or later Rooted Android devices are not supported. Control4® MyHome™ Setup Guide for Homeowners 1
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Control4® MyHome™ Setup Guide for Homeowners · “Creating an Account and Registering the Controller” in the Control4 System User Guide on the Residential page at . Download

Aug 23, 2020

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  • • Control4MyHome-PC/Mac®

    • PCorMacwithAdobeAir2.5.1

    • Control4OS2.0.1orlater

    MyHomeLicensing

    BeginninginApril2013,aMyHomesitelicense

    isincludedwithnewcontrollerpurchases.Ifyou

    purchasedyourcontrollerpriortoApril2013,please

    contactyourdealeraboutlicensing.

    Control4Account

    PriortosettinguptheMyHomeapp,youneeda

    Control4accountwithanaccompanyingemail

    addressandpassword.Ifyoudonotknowtheemail

    addressforyourControl4account,pleasecontact

    yourdealer.Ifyouhaveforgottenyourpassword,

    pleasevisitmy.control4.comandfollowthesteps

    toresetyourpassword.Ifyou’venevercreateda

    Control4accountorregisteredacontroller,see

    “CreatinganAccountandRegisteringtheController”

    intheControl4 System User GuideontheResidential

    pageatwww.control4.com.

    DownloadtheApp

    1 Launchyourmobiledeviceandvisittheappropriateappstoreforyourdevice.Searchfor

    Control4MyHome.OnaPC/Macdownloadthe

    appfromyouraccountatmy.control4.com.

    2 Whereprovided,followtheonlineinstructionstodownloadtheapp(s).

    SetUptheMyHomeAppfortheFirstTime

    Toconnecttothesystemforthefirsttime,followthe

    stepsbelow(seethefiguresonthenextpage).

    1 LaunchtheMyHomeapp.

    IntroducingControl4MyHome

    Control4MyHomeappsallowyoutointeractand

    managewithyourControl4systemfrompopular

    mobiledevicesoronaPCorMac®.

    Thisguidewillshowyou:

    • Supporteddevicesandsystemrequirements

    • MyHomelicensing

    • HowtodownloadandconnectaMyHomeapp

    • Troubleshootingtips

    SupportedDevicesandSystemRequirements

    • Control4MyHome-iPad®

    • iOS5orlater

    • Control4OS2.0.1orlater

    • Control4MyHome-iPhone®/iPodtouch®

    • iOS5orlater

    • Control4OS2.0.1orlater

    • Control4MyHome-Android®

    • Android2.2orlaterwithscreenresolutionof

    480x320orgreater

    • Control4OS2.1orlater

    • RootedAndroiddevicesarenotsupported.

    Control4®MyHome™SetupGuideforHomeowners

    1

  • 2 AttheWelcomescreen,tapConnectNow.

    NOTE:Thescreensinthissetupmayvary

    slightlyforeachdevicetype.

    3 ReviewtheinstructionsontheAddSystemscreen,andthentapNext.

    Control4®MyHomeSetupGuideforHomeowners

    4 IntheAddSystemdialog,giveyoursystemafriendlyname(suchasHome)orusethedefault.

    Usethesameemailaddressandpasswordyou

    usetologintomy.control4.com.

    NOTE:Ifyouforgetyourpassword,youcan

    tapForgotPasswordonthescreen,andthen

    followthestepstoresetyourpassword.If

    you’veforgottenyouremailaddress,contact

    yourdealer.

    5 TapNext.

    Theappwillfind,connectto,andconfigureitself

    withyourControl4system.

    You’refinished!

    IftheMyHomeappreturnsamessagethat

    itcan’tfindthesystemonthenetwork,see

    “Troubleshooting”attheendofthisguide.

    UpdatefromaPreviousMyHomeApp

    Ifyou’vepreviouslysetupyourMyHomeappand

    you’veupdatedtothenewMyHomeappv2.4orlater,

    yourpreviousconfigurationwillbepreserved.

    Thefirsttimeyoulaunchthenewapp,you’llseea

    ‘What’snewinthisversion’screen.

    2

  • 1 Whenyouareready,taptheStartControllingbutton.AfteryoutapStartControlling,you’re

    finished.

    ToupdateyourMyHomeappforthePC/Mac,

    usetheAdobeAir-compatibleapplicationthat

    correspondswithyourControl4operatingsystem

    version.Downloadtheupdateatmy.control4.

    com.

    DeviceConfiguration-Systems

    Whenyou’reonthehomepage,tapMore>Systems.

    1 Thelistshowsallthesystemsyouhaveaccessto(leftsideonatablet).

    • Ifyouhavemorethanonesystem,selectthe

    systemtoconnectto,andthentapConnect.

    • Toaddanewsystem,tap+.

    • TheSystemDetails(orConfigscreen)alsolists

    accountinformation,LicensesinUse,Remote

    Access(see“4Sight™withAnywhereAccess”

    below),DirectorVersion,IPAddress,Controller

    Name,andAdvancedSecurity(talktoyour

    dealertoseeifyouneedthisforyoursystemand

    yourdevice).

    2 TapEdit(apencilicondisplaysonanAndroid)toupdateyoursettings.

    a TapSynchronizeSettingstoupdateyoursettingswithyourcontroller.

    b TapDeletetoremoveasystemfromthelist(bottomofthepage);oronanAndroid,pick

    RemovefromtheActionbar.

    3 TapDonewhenyou’refinished.

    Troubleshooting

    IftheMyHomeappcan’tlocateyoursystem,these

    tipswillhelpgetyouconnectedsuccessfully.

    • YoucanselectRetrytoattempttofindyour

    systemasecondtime.Insomecases,itmayjust

    takealittlemoretimetodiscoveryoursystem.

    • IftheMyHomeappstillcan’tfindthesystem,

    trytheTroubleshootoptionwhichwillwalkyou

    throughawizard.

    • Thefirststepistoconfirmifyouareinthe

    samelocationandonthesameWiFinetwork

    asyourcontroller.Ifyouareinthesame

    locationandonthesameWiFinetwork,it’s

    likelythatyournetworkisconfiguredsothat

    theappcan’tdiscoveryoursystem.Inthis

    case,tapYes.YouwillneedtoentertheIP

    addressofyoursystem(youcangetthis

    addressfromyourdealer).

    • IfyouareNOTinthesamelocationasyour

    system(forinstance,youhaveasystem

    installedinasecondhomeandyouare

    3

  • ©2013 Control4. All rights reserved. Control4, the Control4 logo, the Control4 iQ logo and the Control4 certified logo are registered trademarks or trademarks of Control4 Corporation in the United States and/or other countries. All other names and brands may be claimed as the property of their respective owners. DOC-00004, Rev. D 3/28/2013

    control4.com |

    notthere),respondNo.Thiswillsavethe

    configuration.Tocompletethesetup,simply

    choosethissystemwhenyouareinthesame

    locationasyourControl4system.

    • Ifyou’veupgradedyoursystemfromarelease

    priortoOS2.3,theMyHomeappwillaskforyour

    Control4accountcredentialsthefirsttimeyou

    trytoaccessyourhomeremotely.

    • Ifyouloseorsellyoursmartphone,youcanlog

    intoyourmy.control4.comaccountanddisable

    thedevice(usethemobiledevicestab).

    4SightwithAnywhereAccess

    Ifyouhavea4Sightsubscription(soldseparately)

    andaMyHomeapp,youcantakeadvantageof

    AnywhereAccess,anewfeatureof4SightinOS2.4

    orlater.

    4SightisaControl4servicethatprovidesremote

    accesstoyoursystemsoyoucanconnecttoand

    manageyoursystemfromvirtuallyanywhereinthe

    world.4Sightalsoprovidesjust-in-timealertsand

    web-browseraccessfromyourPCorMac.

    NOTES:

    (1)AnywhereAccessisnotsupportedwith

    MyHomeforthePCorMac(smartphonesand

    tabletsonly).UseAnywhereAccess:Webto

    accessyoursystemonthewebbrowseron

    yourPCorMacatmy.control4.com.

    (2)AnywhereAccessperformanceis

    dependentonyournetworkconnection

    speed.

    Settings

    • DedicatedMode(On/Off)—Keepsappsupand

    runningonthescreen.

    • ScreenSaver—WheninDedicatedmode,the

    screensavercomesup.Selecttohavethescreen

    savercomeonafterx minutes.

    • Preview—Showswhatthescreensaverwilllook

    like.

    • DemoMode(On/Off)—LetsyouviewtheUIand

    usenavigation,butinasimulatedenvironment.

    • RoomOffConfirmation(On/Off)—TapOnto

    displaya‘RoomOff’confirmationmessage

    wheneveryoutapRoomOff.

    • CellularNetworkWarning—Showsawarning

    whenconnectedtoa3G/4Gnetwork(4Sight

    required).

    • EnableLogging—Allowstheapptocollect

    informationhelpfulfortroubleshootingwith

    dealersandControl4TechnicalSupport.

    • Emaillogtosupport—SendapplogstoControl4

    TechnicalSupporttotroubleshootissues.

    • Viewlog—Seetheinformationcollectedfor

    troubleshootingwithyourdealerorControl4

    TechnicalSupport.

    • Advanced—Somemobilecarriersfrequently

    changeIPaddresseswhichcancauseissueswith

    AnywhereAccess(4Sightrequired).Ifthisisthe

    case,tapON.

    About

    ThisscreenincludestheMyHomeversion,alinkto

    providefeedback,TermsofUse,PrivacyPolicy,End

    UserLicenseAgreement,andWarrantyinformation.

    Support

    Forquestionsaboutsettingupyourdevicestowork

    withaControl4system,talktoyourControl4dealer.

    MoreInformationFormoreinformationabouttheControl4system,see

    theControl4 Quick Start GuideorControl4 System

    User GuideontheControl4websiteat:http://www.

    control4.com/residential/products/resources/.

    4

    http://www.control4.com/residential/products/resources/http://www.control4.com/residential/products/resources/