Communication & Health literacy – turning a spotlight on health services
Sept 2013 – HCCC Webinar
Dr Karen LuxfordDirector, Patient Based Care
“Over half of Australians
have low health
literacy levels”
Dr Rima Rudd, Harvard
“My doctor instructs me to ‘take one tablet three
times a day’: I wake up in the morning and
take one tablet, as I am eating breakfast I take
my second tablet. I brush my teeth and take
my third tablet, all before 8am.
I’m a good girl and I have done exactly what the
doctor told me to do.”
How are
you
addressing
health
literacy
barriers?
Mandatory for
service
accreditation
from 2013
Acknowledgement
Patient Based Care Team:
• Karen Luxford
• Alison Lee, Anne Axam, Sally Bates & Donna Lloyd
