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Communication & Health literacy – turning a spotlight on health services Sept 2013 – HCCC Webinar Dr Karen Luxford Director, Patient Based Care
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Communication & Health literacy – turning a spotlight on health services Sept 2013 – HCCC Webinar Dr Karen Luxford Director, Patient Based Care.

Dec 17, 2015

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Page 1: Communication & Health literacy – turning a spotlight on health services Sept 2013 – HCCC Webinar Dr Karen Luxford Director, Patient Based Care.

Communication & Health literacy – turning a spotlight on health services

Sept 2013 – HCCC Webinar

Dr Karen LuxfordDirector, Patient Based Care

Page 2: Communication & Health literacy – turning a spotlight on health services Sept 2013 – HCCC Webinar Dr Karen Luxford Director, Patient Based Care.

“Over half of Australians

have low health

literacy levels”

Page 4: Communication & Health literacy – turning a spotlight on health services Sept 2013 – HCCC Webinar Dr Karen Luxford Director, Patient Based Care.

Dr Rima Rudd, Harvard

“My doctor instructs me to ‘take one tablet three

times a day’: I wake up in the morning and

take one tablet, as I am eating breakfast I take

my second tablet. I brush my teeth and take

my third tablet, all before 8am.

I’m a good girl and I have done exactly what the

doctor told me to do.”

Page 5: Communication & Health literacy – turning a spotlight on health services Sept 2013 – HCCC Webinar Dr Karen Luxford Director, Patient Based Care.

How are

you

addressing

health

literacy

barriers?

Page 6: Communication & Health literacy – turning a spotlight on health services Sept 2013 – HCCC Webinar Dr Karen Luxford Director, Patient Based Care.
Page 7: Communication & Health literacy – turning a spotlight on health services Sept 2013 – HCCC Webinar Dr Karen Luxford Director, Patient Based Care.

Mandatory for

service

accreditation

from 2013

Page 8: Communication & Health literacy – turning a spotlight on health services Sept 2013 – HCCC Webinar Dr Karen Luxford Director, Patient Based Care.

Acknowledgement

Patient Based Care Team:

• Karen Luxford

• Alison Lee, Anne Axam, Sally Bates & Donna Lloyd

[email protected]