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Becoming a Connected Insurer with API-Led Connectivity
Patricia Hines, CTPIndustry Solutions Director, FS&I MuleSoft
Teri Townsend, MBA, PMPVice President TechnologySagicor Life Insurance Company
Alex SherrySenior Solutions Consultant
MuleSoft
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Alex Sherry
Claims Management Demo
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Business needs
• Richer customer engagement
• Empower agents/partners
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What’s holding us back
• Legacy services for internal consumption only
• Do we do nothing at all?
• Rip & replace core business capabilities?
• Change is dangerous
- Facebook, Microsoft, Dropbox, Google, Adobe
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What’s the solution
• Expose services
• Governance
• Modernized API for mobile device consumption
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Integra)on Pla-orm
Anypoint Studio
HYBR
ID
Accounts Database
JDBC
Orchestra3on
Before Modernization
Ac3vi3
REST
Ac3veMQ
JMS
Drools
Rules 3rd Party Registry
HTTP
WEB Service (SOAP)
HTTP/REST Connector
JMS Connector
Drools Connector
Database Connector
HTTP/REST Connector
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API Gateway
Integra)on Pla-orm
Anypoint Studio
Claims API
API Manager
HYBR
ID
Accounts Database
JDBC
Orchestra3on
Web Services Consumer
After Modernization
Ac3vi3
REST
Ac3veMQ
JMS
Drools
Rules 3rd Party Registry
HTTP
WEB Service (SOAP)
HTTP/REST Connector
JMS Connector
Drools Connector
Database Connector
HTTP/REST Connector
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Claims Web Service
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Legacy Web Service for Claims
The Claims department ini3ally implemented a web service to
expose func3onality
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Claims Services Modernized
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RAML for Delightful APIs
Claims dept designed a RESTful API and leveraged the mocking service to engage API consumers prior to
implementa3on and allow them to test out the service.
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Modernized Claims Service
The “APIKit Router” handles incoming RESTful API
requests and routes to the appropriate flow below
The “Web Service Consumer” provides a drop-‐down
configura3on to access a web service.
The datamapper components translate the web service call data into RESTful JSON responses.
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API Governance
Governing who can consume the API, at what rates and by what
authoriza3on mechanism
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API Analytics
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API Gateway
Integra)on Pla-orm
Anypoint Studio
Claims API
API Manager
HYBR
ID
Accounts Database
JDBC
Orchestra3on
Web Services Consumer
After Modernization
Ac3vi3
REST
Ac3veMQ
JMS
Drools
Rules 3rd Party Registry
HTTP
WEB Service (SOAP)
HTTP/REST Connector
JMS Connector
Drools Connector
Database Connector
HTTP/REST Connector
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Thank You