Team Management Systems © 2009
Welcometo
Team Management Systems:
An Introduction
An Introduction
For more information please contact Julie Pigdon on 07 3368 2333 or email [email protected]
Team Management Systems © 2009
Australian Business25 years oldPublishers of feedback tools Offices in the UK & US
14 Languages160 countries+1, 000, 000 people
• Started when Dick & Charles asked:•
What do successful teams do?
For more information please contact Julie Pigdon on 07 3368 2333 or email [email protected]
TMS: The company
What do
successful
teams
do?
Let’s
Investigate!
TMS: The Approach
A way to get people thinking and talking about work. And doing something about it.
•Simple,•Practical and•Research-based
For more information please contact Julie Pigdon on 07 3368 2333 or email [email protected]
Team Management Systems © 2009
Types of Work Wheel what type of work do you prefer?
The Types of Work Wheel is a task cycle which outlines each of the critical work functions
For more information please contact Julie Pigdon on 07 3368 2333 or email [email protected]
Team Management Systems © 2009
Standard Operating Procedures
Project Management
PrincipalsGant ChartsMS Project
Action PlansItineraries
RostersGoals
TargetsOperating Plans
Protocols
Organising
Generating Buy-in‘Charm Offensive’
Marketing/Promotions‘What do others think?’
BrainstormingCreative Problem SolvingSnr Mgmt. ‘Roadshows’
Inputs
Sustainability
TQM & Quality SystemsControl Systems
Legals Proof reading / Grammar Due Diligence Compliance
Inventory Controls/Stock Checks
Financial MetricsAccounting Guidelines
Continuous Improvement
Values Checking‘Emotional Climate’
ScanCorporate Governance
Environmental Protection
WH&S EEOAntidiscrimination
ACCC
Exploring ideasContingency Planning
Black Hat ThinkingProduct Testing / Focus
GroupsPilot Programmes
Prototypes Drafts
World’s Best PracticeMarket Research
Environmental ScanningAttending Conferences
Media AnalysisABS data /
DemographicsCompetitor Analysis
Continuing Prof DvlpmntProfessional Journals
PeriodicalsIndustry UpdatesCulture SurveysAttitude Surveys
Internal NewslettersHR Metrics
‘Ear to the Ground’ - FYI
Advising
B
F
C ETransition
Exploring
A
S
PIControlling
Outputs
For more information please contact Julie Pigdon on 07 3368 2333 or email [email protected]
Team Management Systems © 2009
Which is nearest to you?
“My job is interesting, demanding and challenging. It suits the way I like to work.”
or“My job is a means to an end. I do it
because I need to earn some money, not because I enjoy it.”
For more information please contact Julie Pigdon on 07 3368 2333 or email [email protected]
Team Management Systems © 2009
Job Match•Harvard Business Review: Greenberg &
Greenberg (1980).•Job match the most reliable predictor (by
far) of job effectiveness.
360, 000 employees (sales), 14 industries
Greenberg, H.M and Greenberg, J. 1980. Job matching for better sales performance. Harvard Business Review. 58: 128 – 133.
For more information please contact Julie Pigdon on 07 3368 2333 or email [email protected]
Team Management Systems © 2009
Emotional Commitment and Effort
•Emotional engagement is four times more valuable than rational engagement in driving employee effort.
50, 000 employees, 10 industries
Corporate Leadership Council. 2004. Driving Performance and Retention Through Employee Engagement. Corporate Executive Board.
For more information please contact Julie Pigdon on 07 3368 2333 or email [email protected]
Team Management Systems © 2009
RIDO – how do you prefer to work ?
For more information please contact Julie Pigdon on 07 3368 2333 or email [email protected]
Team Management Systems © 2009
Work
People
+
People at Work
=
For more information please contact Julie Pigdon on 07 3368 2333 or email [email protected]
Team Management Systems © 2009
Team Management WheelWhat you prefer to do and how you prefer to do it
For more information please contact Julie Pigdon on 07 3368 2333 or email [email protected]
Team Management Systems © 2009
Rule of 4ps
Team Management Systems © 2008
We tend to Practice
What we Prefer
And become more Proficient in our preferred areas
This in turn gives us Pleasure from our work
For more information please contact Julie Pigdon on 07 3368 2333 or email [email protected]
Team Management Systems © 2009
Your Team Plot
Team Management Systems © 2008
Comment on:
Tasks (what we do) – strengths and weaknesses Dynamics (how we work together) – strengths and weaknesses The likely impact of the least represented roles How might we ‘plug the gaps’ to improve performance,
interactions and outputs How to sustain this high performance at work
For more information please contact Julie Pigdon on 07 3368 2333 or email [email protected]
Team Management Systems © 2009
Applications
Team Development - Project or Functional Leadership Development Change Programs / Mergers / Restructuring Conflict resolution/Mediation Talent Management Graduate Programs Design, Recruitment, Selection & Induction Career Development Sales / Service / Soft Skills Training Coaching
Team Management Systems © 2008
For more information please contact Julie Pigdon on 07 3368 2333 or email [email protected]
Team Management Systems © 2009
TMS Work Pyramid
For more information please contact Julie Pigdon on 07 3368 2333 or email [email protected]
Team Management Systems © 2009
Thank youfrom
Team Management Systems
For more information please contact Julie Pigdon on 07 3368 2333 or email [email protected]
