Distributed in February 2002 by RA’sGiven to students residing in campus-owned
residence halls1,114 distributed; 655 returned = 59% return319 Freshmen, 240 Sophomores, 78 Juniors, 4
Seniors, & 14 graduate, non-degree or other
What do the numbers mean?
Very dissatisfied = 1 Moderately dissatisfied = 2 Slightly dissatisfied = 3 Neutral = 4 Slightly satisfied = 5 Moderately satisfied = 6 Very satisfied =7
Overall satisfaction with SNC Dining Services -- 4.46
Questions regarding dining services: Quality of dining hall food Cleanliness of dining hall facilities Dining room environment Service provided by dining hall staff Dining facility service hours Variety of the food plan options Value of meal plan
Quality of dining hall food Overall student response -- 4.02 Hall breakdown:
North (4.14) Bergstrom - 4.85 Mad/Lor - 4.14 MMM - 3.87
South (3.93) Burke - 3.72 Sensenbrenner - 4.08 VMC - 3.93
Satisfaction with quality of dining hall food
4.85
4.14 3.87 3.724.08 3.93
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7
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Cleanliness of dining hall facilities Overall student response -- 5.16 Hall breakdown:
North (5.24) Bergstrom - 5.87 Mad/Lor - 5.04 MMM - 5.19
South (5.07) Burke - 4.75 Sensenbrenner - 5.32 VMC - 5.04
Satisfaction with cleanliness of dining hall facilities
5.87 5.04 5.194.75
5.32 5.04
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Dining room environment Overall student response -- 5.12 Hall breakdown:
North (5.25) Bergstrom - 5.98 Mad/Lor - 5.01 MMM - 5.21
South (4.98) Burke - 4.62 Sensenbrenner - 5.31 VMC - 4.90
Satisfaction with dining room environment
5.98 5.01 5.21
4.625.31
4.90
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Service provided by dining hall staff Overall student response -- 5.18 Hall breakdown:
North (5.32) Bergstrom - 5.93 Mad/Lor - 5.15 MMM - 5.25
South (5.02) Burke - 4.71 Sensenbrenner - 5.28 VMC - 4.95
Satisfaction with service provided by dining hall staff
4.715.93 5.15 5.25 5.28
4.95
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Dining facility service hours Overall student response -- 4.65 Hall breakdown:
North (4.79) Bergstrom - 5.50 Mad/Lor - 4.72 MMM - 4.59
South (4.43) Burke - 3.98 Sensenbrenner - 4.60 VMC - 4.60
Satisfaction with dining facility service hours
5.504.59 4.60 4.604.72
3.98
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Bergstrom Mad/Lor MMMBurke Sensenbrenner
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Variety of food plan options Overall student response -- 3.73 Hall breakdown:
North (3.83) Bergstrom - 4.82 Mad/Lor - 3.64 MMM - 3.64
South (3.69) Burke - 3.55 Sensenbrenner - 3.59 VMC - 3.91
Satisfaction with variety of meal plans
4.823.64 3.64
3.55 3.593.91
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Value of meal plan Overall student response -- 3.31 Hall breakdown:
North (3.32) Bergstrom - 4.10 Mad/Lor - 3.24 MMM - 3.10
South (3.41) Burke - 2.97 Sensenbrenner - 3.36 VMC - 3.82
Satisfaction with variety of meal plans
4.103.24 3.10 2.97 3.36 3.82
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2001 vs 2002 Overall satisfaction with dining services
increase from 2001 (4.41) 2002 response mean 4.46
Satisfaction with quality of dining hall food increase from 2001 (3.70) 2002 response mean 4.02
Satisfaction with dining facility service hours decrease from 2001 (4.77) 2002 response mean 4.69
SNC vs Carnegie Schools Carnegie schools
include: Columbia College-
Missouri Lenoir-Rhyne College Methodist College Ramapo College of New
Jersey Saint Leo University University of Charleston Wingate University
Elmhurst CollegeMerrimack CollegeMillikin UniversityRoger Williams UniversitySt. Norbert CollegeUniverity of the Ozarks
SNC vs Carnegie Schools
Overall satisfaction with dining services
4.174.46
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2
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4
5
6
7
SNC Carnegie Class
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SNC vs Select Six Schools
Select Six Schools (chosen by SNC) include: Marquette University Millikin University Occidental College John Carroll University Xavier University Canisius College
SNC vs Select Six Schools
Overall satisfaction with dining services
4.46 4.22
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SNC Select Six Schools
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