Workshop New Media 4 Secretaries

Workshop New Media 4 Secretaries

Samuel Driessen

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Introduction

me you

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Overview

Introduction Goal Video Assignment New media Assignment

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Goal workshop

Introduction to and overview of new media Be able to relate information and tools Apply this to your work

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Shift Happens

Video: Shift Happens, Did you know 4.0 Video: Social Media Revolution

What did you see? What does this say? Which media do you use? And why?

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Assignment

Which tools do you use to get your work done? list them write down pro’s and con’s define what you need/would like

What type of information do you handle? list them

Relate tools and information If you can’t relate it don’t!

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Secretaries change the world!

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Knowing Knowledge Work

Were you ever taught to be a knowledge

worker?

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Were you ever officially educated to

Use e-mail effectively? Find information through a feed reader? Post information in relevant peer groups? Share and store your information so others can

retrieve it? Use social bookmarking? Use a wiki? Write a blogpost? Use Slideshare?

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What is Collaboration?

People from different disciplines, locations and organizations joining to accomplish specific goals

Two types of collaboration: synchronous (real-time) and asynchronous (-- not strictly distinct!)

The most useful collaboration technologies are universally compatible and ubiquitous

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Collaboration, the continuum

email

social bookmarking

social networking

worksite

task management

calendering

video conferencing

twittering

document management

wikis

blogs

web conferencing

messaging

tagging

wikis

RSS

Forums/discussions

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Collaboration Features

Asynchronous collaboration: Messaging

Email Calendaring and scheduling Task Management

Team collaboration Team Workplace (a shared site) Basic Document management (versioning, checkin/-out, )

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Collaboration Features (2)

Social Computing Wikis* (Micro)Blogs* Social Bookmarks* Social Networking* Tagging Syndication (RSS)*

Synchronous collaboration: Real-time collaboration and communication

Presence awareness Instant Messaging Web conferencing Audio- and videoconferencing Whiteboarding Polling/voting Voice

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SharePoint in sum

Document management (all file types, versioning, workflow), task-list & calendar sharing, discussions

Integrates with Outlook, Office and Communicator Easy, ad-hoc, light-weight Web-based (offline, online work) Also: blogging, wiki’s, social networking, forums,

integrate with feed reader, video’s Conclusion: addresses almost all asynchronous

collaboration features.

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Webconferencing

Webex AT&T

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Overview New Media

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The name of the revolution in media

Web 2.0Or: Social Media, Social Web, Social Computing

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Web 2.0 defined

internet as platform harness network effects (collective intelligence)

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What is a blog?

Blogs are like a keynote speech with questions and comments from the audience. It’s a digital journal managed by one person or a team.

Examples: Blogger, WordPress, MoveableType

Examples of Corp. Blogs: Google, Dell, HP, Xerox, etc.

Internal example: CorpComm blog

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What is a microblog?

A microblog is a very short blog posts (max. 140 characters) informing your connections what you are doing at the moment and ask questions.

Example: Twitter Internal example: Océ Yammer

Used during Press conferences, testing, a.o.

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What is a social network?

Social Networks are like topic tables at a conference luncheon. People that know each other (or want to meet each other) will connect by a variety of common interests.

Examples: Facebook, Myspace, LinkedIn, Xing Internal example: [none]

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What is social bookmarking?

Your favorite website bookmarks (with comments) shared with the world. Usually clustered using tags.

Examples: del.icio.us, diigo, digg Internal example: Océ bookmarks (R&D)

Use to promote news, track buzz

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What is a wiki?

Wiki’s are the collaborative white boards or libraries.

Examples: Confluence, Mediawiki (wikipedia platform), Pikiwiki

Internal example: Océ wiki

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What is RSS?

RSS = Really Simple Syndication. RSS enabled sites allow you to aggregate all changes to that site in a feed reader. (Core web technology)

Example: an RSS enabled webpage can be recognized by this button:

Example of feed readers: Newsgator, Attensa, Google Reader, Bloglines, Fa.vor.it

Internal example: NewInfo, RSSPopper, Greatnews

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Was our explanation unclear…?

Go to the Common Craft website for insightful short video on all ‘social media’ tools! RSS in Plain English Social Bookmarking in plain English Social Networking in Plain English Blogs in Plain English Wikis in Plain English Twitter in Plain English SlideShare

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Teasers

Timebridge Xobni Desktop Search

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Assignment

Go back to the initial assignment Now relate information to tools

Are there differences? Have information problems been solved?

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Assignment

Define a expertise sharing platform for secretaries Define what you need to share (types of information) Define the type of tool you need Choose one Do it!

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