Tim Grosser - Session D: Contextual engagement at 30,000 feet - the new personalized onboard experience?

HOW CAN WE IMPROVE THEFLYING EXPERIENCE?

Tim Grosser

Head of Digital Transformation

IATA

SkyZen, Helping you fly better

How can we improve the flying experience?

The answer is already

in the passengers hands

(or on their arms…)

Data Points

Wearable Technology

Today

Sleep

Activity

Heart Rate

Future

Hydration

Fall Detection

Blood Oxygen

Blood Sugar…

The segment is growing

Solution

Wearable

Data

Flight

Data

Solution

Wearable

Data

Flight

Data

iPhone App

Integrates with Jawbone

Records Activity & Sleep

Rate my flight “Emoji's”

Next Release Apple Watch & Fitbit

Heart Rate, and

Android

Personalized Travel Insights

Tim Grosser

Head of Digital Transformation

IATA

[email protected]

+ 41 79 559 7225

DISCLAIMER

Any use, republication or redistribution of this content is

expressly prohibited without the prior written consent of the

Author. Permission to copy and reproduce content may be

granted by the author, at their discretion, and by request

only.

Source: presentation of Tim Grosser, IATA at the

2015 SITA Air Transport IT Summit, Brussels.

2015 Air Transport IT Summit